⭐Customer Reviews
4.6
★★★★☆
888 reviews on Google
Amazing experience from start to finish. Was able to easily setup an appointment online in which there were evening hours to accommodate my work schedule. The facility seemed to be busy but the team really worked together to get us all seen within a reasonable time. Lawrence was absolutely awesome in assisting me picking out glasses as well as discussing pricing, insurance coverage and making sure that I was knowledgeable on what I was getting. He also made sure I knew when to expect my contacts and glasses to be ready. Really superior customer service. I highly recommend this location.
I had an excellent experience at LensCrafters. The staff was knowledgeable, patient, and genuinely helpful throughout the entire process. They took the time to explain my options clearly and helped me find frames that fit perfectly and matched my style. The eye exam was thorough and efficient, and my glasses were ready sooner than expected. Outstanding customer service from start to finish -- highly recommend!
I had an amazing experience at LensCrafters in Sandhills, Columbia! From the moment I walked in, the team was welcoming, professional, and incredibly helpful. A special thank you to Neosia for going above and beyond to make sure everything was perfect. She was knowledgeable, patient, and took the time to help me find the right frames while explaining all of my options clearly.
The entire process was smooth and stress-free, and the customer service truly stood out. If you're looking for quality eyewear and exceptional service, I highly recommend visiting this location and asking for Neosia. She's the best!
Greetings, Hello,
I may have submitted a review on this LensCrafters location previously, but I am submitting another one to highlight this location in the Sand Hills area and the exceptional associate experience with Lawrence. My wife and I were seeking a new optometry service and decided to return to this location due to the professionalism, compassion, and care Mr. Lawrence provided us a year ago.
Lawrence made our return experience even more enjoyable as we decided to have our optometry services performed at this location (we would like to acknowledge Dr. Bernhardt's exceptional service). The selection was comprehensive, and once again, my wife and I felt like VIP customers.
I could elaborate further, but I trust you understand my sentiment. This was an outstanding experience, and I would like to express my sincere gratitude to Lawrence, Dr. B, and the other associates we encountered. We eagerly anticipate the arrival of our new glasses.
I recently had the pleasure of being assisted by Mr. Lawrence at [lens crafters], and I couldn't be more pleased with the service I received. Mr. Lawrence was incredibly knowledgeable and patient as he helped me navigate through the extensive selection of frames. His expertise made it easy to find the perfect pair of glasses that not only fit well but also complemented my style.
What stood out most was Mr. Lawrence's genuine care and attention to detail. He took the time to understand my needs and preferences, offering valuable insights and suggestions. Thanks to Mr. Lawrence, I now have a pair of glasses that I absolutely love. I highly recommend his services to anyone in search of eyewear. His professionalism and friendly demeanor made the entire experience enjoyable.
Lawrence was great! Very knowledgeable, patient, and helpful with my decision making. He and the team were very kind and efficient! One of the fastest and details exams I've ever had. My family and I will return for all of our vision needs. Would recommend!
I had a wonderful experience at LensCrafters! Jaderia was my sales associate, and she was incredibly thorough, helpful, and patient throughout the entire process. She was very honest and clear about pricing and my insurance coverage, which I really appreciated -- no pressure, just transparency and care.
I purchased both glasses frames and contact lenses, and I was also able to get my eye exam done the same day since I was due. Everything felt easy, smooth, and well organized. The whole team was friendly, and the experience was truly stress-free.
Overall, I loved my visit and would absolutely recommend LensCrafters -- especially if you have the chance to work with Jaderia. She did an amazing job!
"Lawrence is a true gem! At 30, I was struggling to find the perfect eyeglasses frames, but his expertise and professionalism made all the difference. His excellent communication skills and fantastic sense of humor made the whole experience enjoyable. I appreciated his patience and willingness to help me find the right frames that suit me best. I highly recommend Lawrence to anyone looking for top-notch service and a great selection of eyeglasses. Thank you for making my eyewear shopping experience a pleasant one!"
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[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 470 Town Center Pl Ste B125, Columbia, SC 29229, United States, Columbia, South Carolina 29229.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 803-865-3901 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 9 am-8 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Columbia accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Columbia, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Columbia, call +1 803-865-3901 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Columbia?
Choosing a verified eye clinic like LensCrafters in Columbia ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.