⭐Customer Reviews
4.2
★★★★☆
40 reviews on Google
Was very pleased with my examination today. Starting off from the beginning, I really enjoyed speaking with the doctor's kind wife Michelle when I was checked in. She was pleasant and easy to talk to and also very helpful when providing information and suggestions about my plan. I found Dr Rumple to have a likeable and humorous personality and appreciated him being thorough making sure I understood my testing results. I came in for a problem issue and will be back to get glasses soon. Would definitely recommend to anyone looking for a new eye doctor. Thanks for a great experience
Doctor Rumple is the best! I have had glasses since I was 8 months old and the appointment I had with him was by far the most thorough appointment I've ever had. He is extremely knowledgeable and even let me come into his shop on a day they were closed to let me pick up my new glasses! :)
Dr Rumple has helped my wife and I maintain our eye health for 12 years plus and has been very professional, personable and actually fun to work with. Most recently he suggested an Ophthalmologist for my wife's cateract surgery. We both value his professional opinion and my wife is in the process of cataract surgery now. My dear mother told me "son, you only get two eyes and vision is the most important sense humans have. Take care of them". We trust Craig Rumple completely and will not leave his practice.
We have no qualms about recommending Dr Rumple to family, friends or anyone else.
Thank you Craig and look forward to working with you in our eye future! (Personal note: I rarely to never give public referrals but this man deserves your consideration).
DON'T GO HERE!
1.) He gave TWO of my daughters the wrong RX for their glasses
2.) He suggested daily wear contacts for my 13 year old and told me they're "not that much more expensive when you factor in the cost of saline." The contacts cost 4X more. I felt lied to.
3.) He didn't have contact samples for my daughter to try so he was going to charge additional, separate visit fees for
A. trying on contacts and
B. teaching her how to put them in.
I'd never heard of that before in my life! I've been wearing contacts for 30 years and all of those facets of the appointment are wrapped into the price of the first visit. I felt like he was nickel and diming me.
4.) I went in to get a copy of my daughter's RX, so I could order her contacts online. In front of another customer, he said condescendingly, "Oh, you're the customer who's going to order the contacts online." I asked for my daughter's records and at first he refused, even shouted at me. Then he told me I'd have to pay 6 cents a page for the photo copies. He acted arrogantly, rather than being humble, understanding, or apologetic. When he walked away, I turned to the other customer and apologized.
5.) The place was incredibly dirty and cluttered.
Dr. Rumple broke my trust. I've read his responses to other 1-star reviews, telling people they're wrong or flat out calling them liars.
I am incredibly disappointed by his character and his business practices. Please spare yourself and go somewhere else.
Southern Eyecare deserves 10 stars! Jessica and Doc Craig are the most thorough team I've ever worked with for my eyes. Everything, every process was thoroughly described. I highly recommend Southern Eyecare!!!
My husband and I are so grateful we found Dr. Rumple. He was professional, thorough, personable and knowledgeable. Jessica was awesome, very patient and attentive to our needs. If more than five stars were an option we would give them. Thank you both for such a positive experience! Dave and Carrie
I've been a patient of Dr. Rumple for about 11 years now and I can't say enough good things about him! He's always kind, engaging, knowledgeable and informative. Several years ago, during a routine exam, he discovered a retinal tear in my right eye, and promptly sent me to a specialist who was able to repair the tear before it detached and any vision loss was suffered. He and his staff really care about their patients and I will never go anywhere else. Trust Southern Eyecare for all of your vision needs!
I rated your business so poorly because it's exactly how I felt. I wanted to help small business; don't change glasses every year but they don't have after eye exam care. If I didn't buy their glasses, they'll not fix my preexisting glasses. I've had it with their policy. Sorry Dr Rumple.
Replying to Dr Rumple; you suggested I get service from where I bought my eyeglasses. I moved from Eastern NC, I don't live in a pond. I didn't lie or embellish facts.
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[?]Frequently Asked Questions
Where is Southern Eyecare, Craig Rumple, OD located? +
Southern Eyecare, Craig Rumple, OD is at 655 Fairview Rd suite l, Simpsonville, SC 29680, United States, Simpsonville, South Carolina 29680.
What services does Southern Eyecare, Craig Rumple, OD offer? +
Southern Eyecare, Craig Rumple, OD provides comprehensive eye care including services for this business. Call +1 864-963-2828 for specific service availability.
What are the opening hours of Southern Eyecare, Craig Rumple, OD? +
Southern Eyecare, Craig Rumple, OD is open 10 am-6 pm. Closed on: Saturday, Sunday
Does Southern Eyecare, Craig Rumple, OD accept walk-in patients? +
Southern Eyecare, Craig Rumple, OD in Simpsonville accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Southern Eyecare, Craig Rumple, OD? +
Consultation fees vary by service at Southern Eyecare, Craig Rumple, OD. Basic eye exams typically start from $50 to $150 in Simpsonville, while specialized treatments and surgeries may cost more.
Is Southern Eyecare, Craig Rumple, OD equipped for emergency eye care? +
Southern Eyecare, Craig Rumple, OD provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Southern Eyecare, Craig Rumple, OD
Looking for quality, personalized eye care? Dr. Craig Rumple has been taking care of upstate eyes for over 25 years. Comprehensive eye exams for glasses and contacts as well as medical treatment of red eyes and glaucoma. Modern, stylish frames available as well as that personal touch that shows we care. Call today for an appointment.
Urgent Care Available. Call 864-517-8577 after normal business hours.
How to Get Help at Southern Eyecare, Craig Rumple, OD
To visit Southern Eyecare, Craig Rumple, OD in Simpsonville, call +1 864-963-2828 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Simpsonville?
Choosing a verified eye clinic like Southern Eyecare, Craig Rumple, OD in Simpsonville ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.