📋 Eye Care Provider
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Pillen Optical
📍 409 Kansas City St, Rapid City, SD 57701, United States
[x] Active Centre⭐ 4.6/5 (305 reviews)🏆 Expert Choice🕐 8 am-5 pm📞 +1 605-348-2323⏱️ 3 min read
Pillen Optical
Eye Care Provider
409 Kansas City St, Rapid City, SD 57701, United States
Rapid City, South Dakota 57701
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pillenoptical.com/?utm_source=Google&utmOfficial Website
PIN Code
57701
Plus Code
3QHG+73 Rapid City, South Dakota, USATimings
8 am-5 pm
Verified May 2026
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Pillen Optical
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⭐Customer Reviews
SL
★★★★★
I had the best experience at Pillen. I took my mother in laws broken glasses to them. Pillan was the second place I had stopped to get them fixed. The first place said the glasses were not fixable. I had heard good things about Pillan and thought I would see what they said. Abby was friendly and said she wanted to give it a try . She came back out about 15 minutes later with the glasses fixed. I asked her what I owed her she said nothing and to have a great day. These glasses were not purchased at Pillen but they treated me as if they were. I highly recommend Pillen for all of your optical needs. I look forward to doing more business with them in the future.
B
★☆☆☆☆
I used to get my glasses from here all the time and never have had an issue until recently. I picked out glasses almost 2 months ago and never got them. Their machine to make the lenses is broken so I was trying to be patient as that is out of their control but every time I had called I could never get an accurate answer on when they would be ready. First it would be a week, then a couple days and then back to a week again and at some point, they had no clue when it would be done. When I called to get a refund they didn't even ask to verify that it would go to correct address. Just said they would mail a check to me and hung up on me. If I hadn't called back and asked them what address they had it would have gone to my ex-boyfriend's house. Not very happy with the service I have been given.
KM
★★★★★
I purchased my favorite pair of eyeglasses while stationed in England. Recently, scratches appeared directly in my line of sight (since they are larger frames), and I urgently needed them repaired. I called several shops, but none would help me because I hadn't bought my glasses from them, which included Eyemart Express--disappointing to say the least.
Fortunately, Pillen Optical was able to see me the same day and expedited my lenses for the following week. I inquired about buying a new pair to receive them the same day, and luckily, they managed to help me! Since they were so accommodating and friendly in fixing my cherished glasses, I ended up purchasing a pair from them and will continue to support their business.
T&
★★★★★
Pillens is always an awesome place to go. The staff are always super accommodating and always friendly. My family has been going to them since we were little kids and now I take my kids there. They are quick with delivery and getting our glasses done. They never make you feel like you're a bother. Amazing staff and service.
JA
★★★★★
I went to 3 different places , checking them out. Pillan optical has really good people and I feel comfortable. I always walk out with a smile on my face ! AND GREAT GLASSES !
KL
★☆☆☆☆
We purchased glasses from Pillen and shared the emailed prescription with them directly from the email from the optometrist. It was improperly scribed by the employee at Pillen. We paid and after running our card they told us turnaround time was 1 week. We needed the glasses sooner, so we then paid an additional $35 rush fee. We get the glasses, and since the prescription was improperly written (again by the Pillen staff) the glasses were wrong. We called and asked and they said "try it out for a week it will give your eyes time to adjust." They did not adjust since they were wrong so they were not usable. We went in, and they will not refund the rush fee after making the mistake on their end because now they are going to rush the right pair -- which doesn't help us for when we needed the glasses in the first place and means we have to drive 25 miles again today round trip to come back to town for the glasses. I would highly NOT recommend Pillen.
TR
★★★★★
The girls here helped with my previous prescription which was somewhat incorrect they did everything possible to adjust the previous out of state prescription.
And they did a little here and there and Bam my glasses just needed adjustment wow
I saved money which is always good.
These employees really cared about me leaving satisfied.The place is super clean and very cool. I highly recommend Pillen Optical where you're not just a number They make you feel like a real client instead of just someone with money to spend.
And not expensive at all i bought some safety glasses with prescription lenses for way Under 300
Muchas Gracias.
Thanks a Million
MG
★★★★★
I've been going to Pillen since I was in middle school. Have always loved them! This last visit, I had my 3 yr old (very energetic, very curious) son with me and all of the staff were so great to him!!! They didn't get annoyed or bark at him to stop doing stuff (I've had that experience at other places before) but the staff at Pillen were amazing!!!
📈Quick Comparison: Top Eye Clinics in Rapid City
| Name | Rating | Phone | Link |
|---|---|---|---|
| Pillen Optical Current | ⭐ 4.6 (305) | ✅ Yes | View Details |
| Eyemart Express | ⭐ 4.8 (939) | ✅ Yes | View Details |
| Vision Source Specialists | ⭐ 4.8 (624) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Pillen Optical located? +
Pillen Optical is at 409 Kansas City St, Rapid City, SD 57701, United States, Rapid City, South Dakota 57701.
What services does Pillen Optical offer? +
Pillen Optical provides comprehensive eye care including services for this business. Call +1 605-348-2323 for specific service availability.
What are the opening hours of Pillen Optical? +
Pillen Optical is open 8 am-5 pm. Closed on: Sunday
Does Pillen Optical accept walk-in patients? +
Pillen Optical in Rapid City accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Pillen Optical? +
Consultation fees vary by service at Pillen Optical. Basic eye exams typically start from $50 to $150 in Rapid City, while specialized treatments and surgeries may cost more.
Is Pillen Optical equipped for emergency eye care? +
Pillen Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Pillen Optical
Pillen Optical was founded in 1974 by Gary Pillen. Our practice was located on the corner of 5th and Kansas City Street for over 50 years. In July 2016, we moved into our new facility. Our new building not only provides us with more space, it has enhanced our ability to take care of your needs. The larger building has allowed us to bring in a 2nd full time optometrist to perform eye health exams and more. This allows us to better accommodate your schedule, and we now carry an even larger selection of frames for customers to choose from.
How to Get Help at Pillen Optical
To visit Pillen Optical in Rapid City, call +1 605-348-2323 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Rapid City?
Choosing a verified eye clinic like Pillen Optical in Rapid City ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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Trust Score: Excellent
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| Monday | 8 am-5 pm |
| Tuesday | 8 am-5 pm |
| Wednesday | 8 am-5 pm |
| Thursday | 8 am-5 pm |
| Friday | 8 am-5 pm |
| Saturday | 8 am-12 pm |
| Sunday | Closed |
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📍Nearby Centres
535 m away
3.1 km away
296 m away
5.0 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJ48FzgSxDfYcRoKj1uCTGHfA
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJ48FzgSxDfYcRoKj1uCTGHfA