VisualEyes Eye Clinic

My fiance and I had an amazing experience!! everyone was super friendly and extremely nice!! Kaylee (i didn't ask how to spell it) helped us pick out our glasses, put in her opinion and really helped us navigate to what we wanted! so so helpful! I would definitely recommend coming here! they also accept medicaid!

I had such a great experience at Visual Eyes! Dr. Ellender and her team are incredibly detailed and thorough, making sure nothing is overlooked. She is also wonderful with children, which makes appointments so much easier and stress-free. Their glasses selection is fantastic--I just picked up a new pair that I absolutely LOVE and couldn't be happier with. Highly recommend!

Previously my appointments were really good. The Dr is very nice and thorough. I was very impressed. Today is another story. I will take my annual $800 contact exam elsewhere. The reason? Yesterday I had a contact flip and I couldn't get it out. I stopped there today for help and she told me she might be able to get me in that afternoon. Or I should go to Urgent Care. Seems to me that as a patient there, and the issue seemed urgent to me, I might get in sooner than 5 hours later....maybe. I guess I need to find a place that cares.

9/5/25 Supervisor called me and had explained to me that she was the only one that knows how to read the insurance part and that employees were new. She was nice and made up for all the negative I had went through. Hope they get more employees crosstrained. :) Not unsure how this place went down hill. The first couple of instances I turned my head. Now I am completely annoyed and upset. First major issue. They had down wrong information on how I paid for copay/contact fitting. I paid $200 and they stated I paid with Visa Card and only $100. When I went to pick up my contacts, (I had informed them I used my insurance prior this year) they stated to me I owed $350 for what I had already paid the $200 amount against. Next thing I know week later I get a call that they screwed up insurance was already used and I owed. Which I believe I had already over paid. When asked to speak to supervisor no supervisor on site, and NONE of the 8 employees could handle any of the issues, the employee repeatedly stated she was new and that she didnt know what she was doing. called this morning to talk to supervisor as they stated I would have to call prior to 11 , its 10:35 and she was already gone for a early lunch. When I asked if she could call me back , they asked for my name which I had previously told them not once but twice and then they hung up on me. Not too sure of the end outcome here. But there seems to be no cross training and they will sure over charge you or lose what $$ you had paid them.

I had the best experience today! Jen took the time to not only make my current prescription glasses fit better but also to make sure I got just what I need going forward. She did it with a smile and heartwarming attitude. She made me feel important and that I MATTER! Dr. Scott Ellender was so great explaining exactly what is going on and I fully understand all components of my prescriptions and the fun issues that come with vision and age :) You guys are awesome! Thank you so much!

The best optometrists in town! All of the doctors and staff are so kind and caring. My vision is amazing because of them and I can not recommend them enough!! I will be going back for all of my exams and to buy glasses/sunglasses!

The doctors are caring and thorough, and the selection of glasses is amazing!

I have gone here for a few years now (back when they were still budget optical). Today I saw Dr. Haley for the first time and I am so impressed with his bed side manor and thoroughness. He took his time during my appointment not only to assess my eyes, but also to learn about me as a person. I've had glasses for almost 20 years and he discovered something with my eyes that no one else has prior--he was able to provide a solution that should improve my quality of life and of course my eyesight Best ophthalmologist E V E R. 10/10 would recommend!!