The Eye Center of Lenoir City

Have been going here for 15 years. HEATHER IS Y FAVORITE BUT THEY ARE ALL VERY NICE AN GREAT DOCTORS . I NEVER FEEL LIKE THEY ARE RUSHING TO GET TO THE NEXT PATIENT. THEY ARE VERY GOOD ABOUT EXPLAINING AN BREAKING THINGS DOWN TO WERE I UNDERSTAND AN PROVIDE ME WITH ALL THE INFO I NEED ABOUT MY DISEASE AN HOW WE ARE GOING TO TREAT ME SHORT TERM AN LONG TERM TREATMENT.

This facility keeps you coming back for follow-ups they deem as "liability reasons." This has nothing to do with liability but about money. It took 3 appointments for my younger son before they are willing to give us the prescription. For my older son, we switched his contacts from daily to biweeklys and they will not give us the prescription until he comes in a 2nd time to see the doctor. He has worn contacts since the age of 9 and he is 16. He understands how to wear them.

Very happy with my visit yesterday. Friendly front office staff, the girl that took me back to get me ready, I think her name was Deja, was a sweetheart and very patient with me. The doctor was great in explaining and made sure that I left with no unanswered questions!

I had exceptional experience at the Eye Center of Lenoir City. The front office staff was friendly, helpful and efficient. The back office assistants were all excellent - friendly and very competent. They knew what they were doing and were very helpful. I ended up having to have cataract surgery, which was done by Dr. Dahl at their Oak Ridge surgery center. That was also a good experience with better than expected results ( I have funky eyes). Both Dr. Dahl and Dr. Maisonville were excellent and took time to give me thorough explanations. Two big thumbs up.

My two daughters and myself all had a great experience with the staff and doctors. I would highly recommend this office for its professionalism and it is modern and clean as well.

Unprofessional optician ruined the whole experience of being a customer here. Didn't bother to call when glasses was delayed or ready even after requesting such . Happened on 2 separate occasions. Also lacked the basic customer service skills of greeting the customer as well and continues carrying in a personal conversation .There needs to be oversight over the optical side to make sure they are performing their jobs up to standard that matches the rest of the facility.

Staff are very friendly. Easy to make appointment and get in and out in a timely manner. I also never feel pressured to look at available glasses for purchase. Just make sure you don't get directions to the similarly named business down the road.

Hands down best experience I've had with ANY health care business! Dr. Maisonville stayed after hours just to see my daughter for an emergency eye cut. It was pouring rain and I walked in with all four of my kids after hours to all the woman at the desk packed up ready to go home and still met with a nice greeting and was taken back immediately to see how her eye was. He was very patient with her and all my kids and took care of her. I felt I owed him something for how awesome of a person and job he did, and the fact he stayed after hours to make sure my daughter didn't spend the rest of the night in pain until the next morning meant the world to me. The least I could do was write an amazing review!!