Bright Side Optical

I love these guys! Dr Elizondo is amazing and Lauren is so fun to work with - highly recommend!!

Bright Side Optical (or west lake hills vision center) is amazing! The people are exceptionally welcoming and kind, the service is excellent, and the choices of eyewear are always unique and fun! I would absolutely recommend them, every time.

Lauren is a dream to work with! I know and trust her vision when it comes to getting frames. Everyone here at the center are kind and experts at what they do. I recommend and brag about them to everyone I possibly can. I can't wait for my frames to come in and feel absolutely fabulous

They are incredibly nice and very very friendly but if you'e been a patient for a few years like we have it is important to note that they no longer accept any vision insurance. I was super surprised to get a $350 bill for the exam. They also didn't ask anything about our budget for frames and showed my 15yo son $550 frames (without every sharing the price) which he chose and then the lenses were another $350. I don't wear glasses so I had no clue simple clear plastic frames with no designer logo could be that expensive nor do I think it's appropriate to show a kid glasses that, with lenses, are close to $900. I didn't find out the price until I went to check out. I was so uncomfortable and I just felt yucky after I left. I should have asked about price and I should have canceled the glasses order and walked out but I was in shock and needed to get home for another appointment. I felt taken advantage of because we live in Westlake. We won't be going back. There are plenty of places that take our vision insurance. This was a $1200 mistake. If that's your budget for an exam and glasses, which could be reasonable for an adult and you want the convenience of proximity, it's fine but I felt taken advantage of and upsold.

I had a wonderful experience! At the age of 40, I needed glasses for the first time. Dr. Elizondo was so patient and kind while she gave me a thorough exam. She recommended glasses with a light prescription. I was able to take my time picking out just the right pair (which came in quickly.) The SALT brand looks and feels great and I no longer have eye strain! Plus, the compliments keep coming on how good I look:)

We had such a wonderful experience working with Julie to help my son (2) get new glasses. Finding an optometrist in Austin who specializes in pediatric glasses is next to impossible - I called a ton of places but no one could help me. Thankfully, I called Westlake Hills Vision Center and spoke to Julie. She referenced her long history working with kids and told us to come in! After a long morning at the ophthalmologist, Julie was such a lifesaver and made a seemingly daunting process easy. She helped me properly measure my son's face and distance between his pupils and order frames online. She also gave me great tips to help him get used to the fact that he would soon be wearing glasses. Both Julie and her coworker Lauren were friendly and AMAZING with my son, who, at 2, is a typical toddler and wanted nothing to do with the whole thing! In the weeks that followed, Julie was helpful and communicative. My son looks absolutely adorable in his new glasses and it's been a pretty smooth transition. I cannot recommend this place enough!

Dr. Elizondo was amazing with my elderly mom. Due to her stage of dementia and macular degeneration it is tough finding solutions. Her patience and desire to help ease my mother's frustration with her condition left us feeling hopeful and relieved. Lauren was terrific with frame selection and customer care. Highly recommend!!

Make Westlake Hills Vision Center your one stop for any of your vision needs! By far the best customer service experience I've had in the Austin area! The staff was warm and friendly and took care of all of our needs. My husband and I both had eye exams and ordered glasses and contacts. They have a quality selection of frames for you to choose from. This place is one of the few that still has the "old Austin" friendly atmosphere while being upscale and professional. Big thank you and happy holidays to everyone on staff!