⭐Customer Reviews
4.9
★★★★☆
697 reviews on Google
I had a great experience at McCormick Vision Source. This was my first visit. I really like that I was provided forms in advance via email to complete in the comfort of my own home! I I appreciate that they use the Optomap machine which can take pictures of the back of the eye without dilation. No need to wait to drive home. All of the staff were friendly, helpful, and knowledgeable. Emma and Dr. McCormick were so patient answering all my questions. I never felt rushed or pressured.
*Please Read* From the front desk to the techs my visit was, accommodating, Informative and helpful. While my order had a little bit of a discrepancy, I was always informed on its latest updates And never felt like I was in the dark. The tech Michael helped me with my eye exam was very organized and efficient when it came to me asking for updates on my frames. Shout out to the Assistant office manager, Caitlyn who took me through each detail of my prescription. I was so impressed by her knowledge and she even went as far for me to help me place another order for a second pair of frames because I was just so satisfied with their service. I highly recommend this place to anyone looking for friendly service and reliability. Ask for Michael, Chris and Caitlyn!!!
I have been see ingDr. Mike McCormick at McCormick Vision Source for over 20 years. The staff is always welcoming and efficient. Dr. Mike always takes the time to explain everything clearly, answered all my questions with patience, and made sure I understood my eye health and options. The exam was thorough, never rushed, and I left feeling confident and well cared for. If you're looking for exceptional eye care and a team that truly values their patients, this is the place to go.
Dr. Julia Clark is the best, as she is patient, listening, genuinely concerned for one's health, and provides options to support and satisfy one's needs. The vision consultants that support the doctors are second to none and make the experience enjoyable!
I have been a loyal customer of McCormick Vision Source for over 8 years. However, since their recent relocation, I've noticed significant changes in their processes and service quality that have made interactions increasingly difficult.
Key concerns:
Customer service: Staff interactions have become noticeably less friendly and professional. Sometimes talking rudely.
Communication: No proactive updates on order status or progress
Accessibility: Phone calls are rarely answered, making it difficult to reach them
Basic amenities: Small touches like offering water to waiting customers have been eliminated
Wait times: Appointments and service now involve extended waiting periods
My most recent experience was particularly disappointing, involving multiple visits, lost orders, and significant delays. Unfortunately, these issues have led me to seek alternative providers for myself and my family.
I've been a patient of this practice for about 6 or so years. The staff are always friendly and the doctors very knowledgeable. Before they moved to their new location I never waited more than 5 minutes past my appointment start time, however my last appointment at the new location I was in the lobby for up to 20 minutes when to office was completely dead. All I could hear was the staff chatting in the break room. Not sure what's changed but I'm sure it's just getting use to a new office setup. Would highly recommend!
Both my mother and I have used McCormick Vision Source FOREVER and cannot recommend them enough! Eye exams are extremely thorough, and they have a huge selection of glasses. They are so kind when adjusting glasses, determining which ones are the best for your face shape as well as eye needs. I had an eye emergency literally yesterday (VERY red and felt like a stabbing feeling). Dr. McCormick determined the issue, and the prescription he provided did exactly as he said it would...took care of the pain 100%. I'm so grateful to have such a great eye doctor and team!
Dr. Scotty truly have the patient's interest in mind. Helped us to find the best solution. Explained the mechanism of how treatment to nearsightedness work and how to slow progression in children. Pointed out to exactly what a professional is looking for. I would recommend to anybody who have a need.
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[?]Frequently Asked Questions
Where is McCormick Vision Source located? +
McCormick Vision Source is at The Stratum, 11044 Research Blvd Building C, STE 100, Austin, TX 78759, United States, Austin, Texas 78759.
What services does McCormick Vision Source offer? +
McCormick Vision Source provides comprehensive eye care including services for this business. Call +1 512-258-2020 for specific service availability.
What are the opening hours of McCormick Vision Source? +
McCormick Vision Source is open 8:45 am-6 pm. Closed on: Wednesday, Saturday, Sunday
Does McCormick Vision Source accept walk-in patients? +
McCormick Vision Source in Austin accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at McCormick Vision Source? +
Consultation fees vary by service at McCormick Vision Source. Basic eye exams typically start from $50 to $150 in Austin, while specialized treatments and surgeries may cost more.
Is McCormick Vision Source equipped for emergency eye care? +
McCormick Vision Source provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About McCormick Vision Source
At McCormick Vision Source, situated within The Stratum's Building C, we're more than just an optometry practice. As a vision care haven, we provide a comprehensive spectacle, where customers can discover an exquisite collection of sunglasses and contact lenses. Our expert team of optometrists and opticians is enthusiastic about helping everyone achieve sharp and clear vision, prioritizing unparalleled care and dedication. Embarking on a journey with McCormick Vision Source promises an unforgettable experience.
How to Get Help at McCormick Vision Source
To visit McCormick Vision Source in Austin, call +1 512-258-2020 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Austin?
Choosing a verified eye clinic like McCormick Vision Source in Austin ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.