⭐Customer Reviews
5
★★★★★
820 reviews on Google
I had an amazing experience at Resolution Eye Care. The front desk ladies treated me with so much kindness and made sure I felt completely comfortable from the moment I walked in. They took my glasses to the back and fixed them right away without any hesitation and they didn't even charge me.
Everyone was incredibly kind and professional. They even offered me water while I waited. The atmosphere of the clinic is very clean, comforting, and welcoming. You can tell they genuinely care about their patients.
I highly recommend Resolution EyeCare to anyone in need of eye care, eye exams, or glasses repair. Exceptional service and truly wonderful people.
I had my eye appointment yesterday at Resolution Eye Care, and it was my very first visit -- definitely not my last! From the moment I walked in, the experience was great. Brenda helped me out and she was AMAZING! She was knowledgeable, informative, and so kind. She answered all of my questions and truly made the whole appointment feel easy and enjoyable. I felt well taken care of the entire time. Highly recommend Resolution Eye Care and their wonderful team!
I have never been to an eye doctor who truly made me feel seen and heard until visiting Resolution Eyecare! Dr. Kelly Zhu and her friendly, competent staff showed me compassion and professionalism. Every question I had was answered in depth. I highly recommend them to anyone looking for high-quality eye care. Keep up the great work you all!
As an additional review, I came in today for a dry eye follow-up, and Dr. Shawn, Lorraine, and Asia provided superb customer service and thorough care. I can see clearly now the pain is gone.
Dr. Zhu was amazing, she was very thorough and patient. I haven't had an eye exam in years and didn't know what to expect. She did a full range of tests and asked plenty of questions to make sure all my concerns were met. I highly recommend this office for the incredible staff and comforting atmosphere.
I've been seeing an eye doctor annually since I was 15 years old! And this visit for my eye contact lenses was one of the most thorough exam I've had in years since a former doctor of mine. I presumed my eyes hadn't changed prescription for a few years, but I just haven't been examined close enough. So I very much appreciate the time and attentiveness! I also spoke about some dryness and had some great conversations about returning to take a closer look at the health of my eyes. I even received some feedback and important information I wasn't privy to prior as someone who routinely adds eyelash extension to my eyes. And then lastly, I was given a multitude of options for glassware that adhered to my lifestyle. Their recommendations and feedback over my insurance options was also greatly appreciated. I love when doctors have transparency and honesty. As I shared overall a very thoughtful experience and feel very content that I have found a clinic and doctor I can visit consistently and happily again!
Resolution Eyecare has been a great eye care provider since I started coming here! Dr. Kelly Zhu takes such great care of her patients and is very thoughtful when I'm expressing concerns. Dr. Zhu and he whole staff were so patient with me as I learned how to put in contacts for the first time which I appreciated. For my chronic dry eyes, Dr. Zhu referred me to Dr. Shawn Matsumoto and he was equally as knowledgeable and provided explanations that were easy to understand. I recommend Resolution Eyecare to anyone who's looking for thoughtful eyecare across the board!
Few years coming here to take eyes exam. Very friendly staff, professional care and good recommendations. Last year I had care from Dr Justin and this year Dr Kelly. Both are amazing professionals. And they accepting different insurance carries, what is very good. Plus transparent and predictable billing.
Also lobby staff very friendly and helpful. I looked for compatible fishing line for my semi-rim Nike glasses last few months after my son step on them... now it's solved with their help!!! Fishing line fit perfectly and glasses came to original condition. One glass fall out was my time-to-time problem a while.
So they are solving problems even not directly related to them. They deserve only that type of feedback.
Small business in a shape here how I wish to see it.
My mom and I were in dire need of eye exams, and we're so glad we found this practice! The staff was incredibly kind, helpful, and knowledgeable, and they truly made us feel at home. We were both seen by Dr. Zhu, who was thorough, respectful, and resourceful. Brenda and Cara were also wonderful. My mom is mostly Spanish-speaking, and Brenda and Dr. Zhu made her feel heard and comfortable throughout the entire visit. Overall, it was an excellent experience, and we absolutely plan to return for our regular eye exams!
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[?]Frequently Asked Questions
Where is Resolution Eyecare - Highland located? +
Resolution Eyecare - Highland is at 6929 Airport Blvd #165, Austin, TX 78752, United States, Austin, Texas 78752.
What services does Resolution Eyecare - Highland offer? +
Resolution Eyecare - Highland provides comprehensive eye care including services for this business. Call +1 512-580-9035 for specific service availability.
What are the opening hours of Resolution Eyecare - Highland? +
Resolution Eyecare - Highland is open 9:15 am-6 pm. Closed on: Sunday
Does Resolution Eyecare - Highland accept walk-in patients? +
Resolution Eyecare - Highland in Austin accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Resolution Eyecare - Highland? +
Consultation fees vary by service at Resolution Eyecare - Highland. Basic eye exams typically start from $50 to $150 in Austin, while specialized treatments and surgeries may cost more.
Is Resolution Eyecare - Highland equipped for emergency eye care? +
Resolution Eyecare - Highland provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Resolution Eyecare - Highland
Experience 5-Star eye care in Central Austin with Resolution Eyecare and our experienced team of doctors and opticians. The office was established in 2018 and is equipped with modern technology, providing you a thorough and stellar eye exam and contact lens exam.
You'll enjoy browsing our boutique optical featuring 600+ fresh and stylish frame styles from recognized brands and independent lines exclusively carried in our office.
We've also made it easier to stay on top of your vision care by allowing you to book your own appointment with our Online Exam Scheduler.
Hop onto our website to learn more or you can always call our office if you prefer to speak with someone from our staff. We look forward to seeing you!
How to Get Help at Resolution Eyecare - Highland
To visit Resolution Eyecare - Highland in Austin, call +1 512-580-9035 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Austin?
Choosing a verified eye clinic like Resolution Eyecare - Highland in Austin ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.