South Texas Eye Center

Would not recommend at all. I went in for an appointment at 9 am and did not end up leaving until 12 pm. It was very frustrating and I kept informing the staff of how long I've been waiting and all they would do is give me the runaround and say I was either one patient away or next. This wasn't true, there were still several people going in before me that got there after me.Once I got into the room to see the doctor, I informed her of how long I've been waiting and asked if they usually schedule that many people. She became offended and did not even apologize for the wait time, instead blamed it on the administration. She also informed me that there are 4 doctors and 4 patients scheduled every 15 minutes throughout the day (total of 60 patients every hour). I waited a whole 2 1/2 hours just to see the doctor for a total of 5 minutes. Would not recommend unless you like wasting time.

The wait time is terrible. There is too many doctors in one tiny building with Not Enough waiting area. The place is old and not very clean. The receptionists are surrounded by a lot of clutter. If you have an appointment then you should not have to wait 2 hours. I realize that it's about the money. The more patients are seen a day, the more money they make.

I have been a patient at South Texas Eye Center for a couple of years, and I continue to be satisfied with their service. My last visit was in February and as usual wait time was minimal. Thank you Dr. Reddy for your continued professionalism, attention, and care. You are truly amazing!

THEY DISCRIMINATE BIG TIME!!! They won't see you if you work with sick patients. They turned me away!m after waiting 3 months for an appointment. They will lie in your face to tell you that they are not in network with your insurance even though they called one day before to confirm appointment and tell you that insurance is good to go. GOD will give me justice! God forbid that by discriminating me because I work with sick patients, they get sick by other patients that don't work with Covid people.

Doctors and personnel are great of South Texas Eye Center, five stars, big wait only. However, that is inside Optical ridgewood personnel is rude takes forever to give you the prescription of your glasses,does not like clean glasses before giving to patient, does not call when glasses are ready, worst optical in town, not taking care of customers at all.

This place is great. Staff is very professional and waiting time is minimal. The doctor herself, Dr. Reddy, is always polite and gives me answer to any questions or concerns I may have. I definitely recommend this place for your eye exams! :)

Love my eye doctor wish she had her own building & her own staff. The staff that I have worked with in the passed is unhelpful. Every time I call they answer so bothered. Very unprofessional staff. The place is so tiny for 3 doctors to see patients...

Called this morning and worst costumer service. The lady sounded bothered by the fact that the person calling needed to speak Spanish and kept saying "what can I help you with" while my mom was addressing a concern of her, like it didn't matter.