Parkland Eye Clinic

Brought my mom for an 11:30 appointment, she was called at 11:31am. Staff is extremely friendly even when very busy. Mom is happy and that's what counts. Some guy didn't check in at the front desk and was getting mad cause they wouldn't call him for his appointment, but they handled it nicely.

This place sucks. I have prolific diabetic retinopathy and has a surgery scheduled on the 29th of December. The ophthalmologist even stressed on how seriously damaged my eyes are and told me that "hopefully my retina doesn't detach by then". They just called me and told me they rescheduled my surgery for February 10th of next year. THIS PLACE SUCKS

Took dad for a eye appointment and young doctor with rude attitude snapped his finger at mi dad for not looking straight if he don't wanna be there why even work there other staff great but that doctor needs to be more professional

I recently had an appointment at the Eye Clinic scheduled for 9:00 AM. Despite arriving on time and waiting patiently, my dad was not seen by a doctor even after 4 hours. This experience was extremely unprofessional. The clinic's lack of respect for patients' time is unacceptable. I cannot recommend this clinic to anyone seeking timely and reliable eye care.

After 48 hrs of trying to get someone to return a call or answer their phone. I still don't have an appointment!! Every time I've called their number there's a 10 - 20 wait time.You wait until the recording asks if you want a call back within the time it says you have to wait!! 48 hrs and I've yet to receive a call back!! WTH kinda service is this?? Typical Parkland!!

They had me come in at 8:30 in the morning, with nothing to eat or drink after midnight. I am a diabetic. I got there at 8:30 in the morning and they did not call me back until 1:30 in the afternoon. We do not get home until after 5:30 in the afternoon. I had brought some cheese and crackers so at least I had something to eat. Obviously that is very dangerous for a diabetic to go that long in between eating. The staff was very friendly and reassuring and the surgery went well

My sister was discharged from Parkland after a car crash resulting in traumatic brain injury that left her completely blind, never having received so much as an eye exam. The Ophthalmology team were supposed to see her 2 weeks after discharge. Because of issues with the long term acute hospital she was transfered to not allowing her to leave, we had to wait a few weeks longer to schedule her eye clinic appointment. Now the eye clinic wants her to wait another 2 months to be seen. Imagine being newly blind and having to wait FIVE months before you even get a basic eye exam. Where is the Compassion in your C.A.R.E.?

the open concept waiting room for multiple clinics is not a good environment for autistic/dev. delayed people. my son became overstimulated and a little aggressive. we rescheduled and left after waiting 2hr 45min beyond his scheduled appt. time.