Today's Vision Bandera - Amanda Mendiola, O.D.

I have been a patient at Today's Vision Bandera since the early 2000's when their office was inside 1604. I would recommend Dr. Rubio and staff to anyone needing eye exam. This team is patient, they explain everything, are very friendly and use technology proficiently. I have been on a first-name basis with them for a long time. Deborah (up front) is awesome and has been there longer than I have been going there. Great team!

I didn't have an exam here so I can't speak about the optometrists, but I decided to buy frames here instead as they use Zeiss lenses which are some of the best in the industry. My next eye exam will absolutely be here though! I just wanted to thank Kevin for helping me purchase 2 pairs of frames/lenses. He is extremely efficient, knowledgeable and friendly. I would recommend this business unequivocally for anyone looking for a one stop shop!

I have been seeing dr Rubio since about 2008 are so and she is just wonderful. Over the years Deborah, Genny, Diane and Kevin been extremely kind and assisting when I picked out my frames. I am very picky and have my ideas but none the less I valued their opinions as they know what to look for. So about 2 weeks ago a young lady helped me and she was kind as well. I had been trying to adjust to progressives and after 3 trys this last year was great. Just me because I just couldn't get the hang of it. I did ask her if I needed to stay with progressives as I have new insurance after 25 years and it's medicare to boot. Again she was helpful and said you don't have to as the correction isn't much. Well I made a mistake and chose to not at the progressive. Happily waited for glasses to come in and overjoyed when they did. Nice look fit was off but my face is off. Anyway I called yesterday 8/29 and after Gabriel I believe his name was told me Deborah was on another line asked if he could help. I said yes told him what happened and said bring glasses back in and then can see what needs to be done. Great went later yesterday afternoon quickly told another young lady who then past me on to another lady. They don't have name tags so I cannot say who they were but both were friendly. I was told to take a seat and I would be attended to. So I did and was waiting when suddenly Gabriel walked up behind me standing next to the table behind me where a tech was helping another patient and starts talking in a loud voice saying that although the young lady helped me I made the choice and in his words that was on me. I was so embarrassed! It was not his business to have told me a thing and had he had an ounce of respect and customer service skills he could have come to where I was and told me what he thought he would have still been out of line but I wouldn't have been humiliated as I was. When it hit me I got up and told him I had been coming here since I moved to San Antonio and had never been treated like this he had already turned his back cowardly away from Mr leaving talking to his back. I never at any point say I wanted my money back discount or more than what had happened. I am a 59 year old adult female and demand respect where I too have given. My thought is he thought he was talking to a pal or someone below him. Sad to say he must have not be raised to respect or he just chooses not to. I did get assisted by Deborah and she apologized on behalf of the business only because I asked for an office manager and told there wasn't one. I felt comfortable telling her what happened since I've known her for many years and expected she would let the Dr or drs know what happened. At this point I do not know if I should return next year as I feel terrible having been treated the way I was and if that boy is still there I will not be comfortable with any assistance from him. Hopefully after the shock I will accept that expecting professionalism from anyone in customer service is no longer the norm I will be ok and get my vision needs attended to as I always have.

Dr. Mendiola was easy to talk to and explained everything she was going to do. The office staff were friendly and helpful. I definitely recommend their office.

Since 2016, I've been a patient of Dr. Rubio at Today's Vision. She is very knowledgeable, courteous, and compassionate. Dealing with astigmatism & retinal issues, I always feel at ease in her care. The front staff has been a pleasure to speak to and have always had a pleasant experience. They are efficient and do not try to push any products, etc. like my past experiences at another office. Overall, it's a cozy and warm vibe in their office and I highly recommend them!

Had a wonderful experience walking in to buy a new pair of glasses today. The front office staff was very friendly and extremely knowledgeable. The level of service was superb, especially compared to other locations we have been to. They took the time to explain the difference in the frames and lenses and our insurance benefits in a way that was clear and understandable. We will be using this office for our whole families needs.

Everyone at Today's Vision is friend & warm. They make the process very simple and easy! Dr Meniola is wonderful! Very thorough and professional. The care you receive there is the best!

Mrs. Mendiola is a wonderful person and a great optometrist! The office personnel are always super friendly and cordial. Wonderful experience Everytime glad we chose them for our eyecare!