Coastal Eye Associates - Houston

I had a severe eye infection and was in a lot of discomfort when I came in. From the moment I arrived, the staff was kind, efficient, and reassuring. The doctor was thorough, knowledgeable, and took the time to clearly explain what was going on and how the treatment would help. Within a short time of starting the prescribed medication, I felt significant relief. I truly appreciate the prompt diagnosis and compassionate care. I highly recommend this office if you need attentive and professional eye care.

I had a very unpleasant experience at this office. I waited almost an hour before being seen by Dr. Clariday. Once I finally met with him, the consultation itself was positive, he was kind, informative, and I appreciated our discussion about my upper and lower blepharoplasty. Unfortunately, the same cannot be said about his staff. After my consultation, I waited another 30 minutes and no one came to check in or provide any next steps. Since it was lunchtime and I needed to return to work, I asked if the surgical coordinator could give me a call when she was ready to review things with me. I left a voicemail, and when I didn't hear back, I called again later in the afternoon. I was told she'd been busy but would return my call shortly. Keep in mind, I had to pay for this visit. When Cheryl finally called, she sounded very annoyed and immediately asked what I needed. I explained that I had just had a consult with the doctor and was waiting to go over everything with her. She seemed unaware of my visit notes, said she had no details, and again asked what questions I had. That was a huge red flag for me. When you're considering surgery on your eyes, you want to feel cared for and confident in the process -- not dismissed. While Dr. Clariday himself left a great impression, the lack of communication and care from his staff ultimately made me decide not to move forward. I truly hope his team better reflects his professionalism in the future. The staff also plays a pivotal role when patients are choosing who they come to for care.

I was so impressed with the service on Thursday at your facility. Thank you for your kindness when helping me move around. Professional care given to during all procedures Thank you very much.

They are very professional and the doctor who treated me is very kind and caring. He performed a minor laser procedure which corrected my blurred vision, and it totally cleared everything up. I am very happy with this clinic.

Everyone at Coastal Eye and Clariday Aesthetics is so nice! Dr. Clariday did an upper and lower bleph on my eyes. He's a Rock Star! Marie S.

Great experience! Staff friendly and Dr. Choi well explain the procedures that my grandmother will have. They perform test that the other eye clinic did not do. Thank you!

I had a fantastic experience at Coastal Eye Center! From start to finish, the entire team was thorough, friendly, efficient, and incredibly knowledgeable. They took the time to explain everything clearly and made me feel completely at ease throughout the process. The staff was welcoming and professional, and the overall environment was clean and well-organized. I truly felt like I was in great hands. Highly recommend Coastal Eye Center to anyone looking for top-quality eye care!

As always, very courteous staff with minimal wait time. Each Dr. I have seen are friendly and explain things thoroughly, but are ready to answer any questions or concerns you may have.