Greenway Eye Care

Dr. Laham at Greenway Eye Care did an outstanding job. He had a great bedside manner and was very thorough and efficient and spent time answering all my questions. I highly recommend this practice which is conveniently located on Richmond at Weslayan and is a part of the Costco building.

I had a scheduled appointment but ended up waiting longer than patients who arrived as walk-ins. That was frustrating, as the whole point of booking an appointment is to be seen in a timely manner. Delays can happen, but there was little communication from staff about the wait. Better scheduling and transparency would really improve the patient experience. Unfortunately, I would not recommend this office. Despite having a scheduled appointment, I waited over 30 minutes while a walk-in patient was prioritized. Appointment times were not respected. This response lacks empathy and shifts blame onto the patient. I was on time for my scheduled appointment and waited over 30 minutes while a walk-in was prioritized. Acknowledging the delay would have been more appropriate.

Dr. Ahmad was extremely nice and helpful. Very knowledgeable and overall had a warm personality. The ladies in the front were patient and kind as well. I think I found my go to eye exam place! And using my insurance was a breeze. Plus I just took my prescription inside and got the glasses I wanted! Don't you just love Costco??!

waste of time and money, after telling the staff i see black dots in my vision and i wear glasses they sent me away within 10 minutes just to give me eye drops... mind you if i didn't have insurance i would've had to pay 140 dollars just for eye drops? insane Follow-up - 3/9/2026: I received multiple calls to help fix the situation, and the staff was very understanding and helpful. I really appreciate the time they took to address my previous experience, and it meant a lot that they reached out to me personally. Thank you!

The doctor was very friendly and helpful. She took the time to answer my questions thoroughly and provides a great explanation for the diagnosis.

Incredibly rude front desk staff. This practice clearly does not value their patients. The front desk girl was so unprofessional and indifferent. Do NOT waste your time, find another optometry practice.

Excellent place to taken care your eye exam, quick check in and the Dr will take the time to answer any question you may have.

Dr.Dreamy was amazing, correction, Dr. Ahmad Laham was amazing. Very informative, helpful, wise and very kind. Hopefully the prescription he gave me is just as fabulous. Thank you again for your amazing service.