Insight Optical

I have been here twice and the vibes and the service are outstanding. They have an amazing selection of frames for adults and kiddos too. Last time I was there, I heard one of the people empowering a kid who needed glasses. The service is personal and it's obvious they care. Highly recommend.

As soon as I walked, I was greeted and addressed. Then, I was promptly attended to by Hayden and service was fantastic in helping me find glasses that can fit my style. I am asian and I find it hard to find styles that suit me, but with the help of Hayden, I found my style immediately. They also have a huge selection of glasses compared to big brands in the area. Definitely recommend if your hunting for the perfect glasses.

Hayden and the entire office take such good care to make sure your glasses are right and you feel your best! Professional and thorough, I cannot recommend Insight Optical enough.

I bought my 3-year-old's first pair of glasses here back in mid-May. Hayden, the optician, was wonderful--very personable and great with my child. Today my offspring decided to "experiment" with a marker on the lenses, which caused them to start delaminating. Without any hesitation, Hayden replaced the lenses. His service and kindness make it no surprise this place comes so highly recommended by so many people.

My son is special needs and has unique features which made it hard to find him glasses. We received two recommendations for Insight Optical from his Doctor and another parent. We decided to make the 1+ hour drive to see Hadyen and are very happy we did! We were able to find glasses that work quickly. It is obvious that everyone at Insight Optical are extremely knowledgeable and love what they do.

I had been putting off buying new glasses for a few years because I hate eyeglass shopping. I'm usually given a plastic tray where I pull in frames similar to the ones I already have and looking for help and some advice on the frames I picked up. Not today!!! I googled eye glasses and found Insight Optical. I walked in, and the front desk was very welcoming. I was sent to the back room where a lovely lady by the name of Judy asked me what I was looking for and began pulling frame after frame until we narrowed it down to 10-15. She had to step away to help a scheduled appointment, and Hayden stepped in to help. He was very patient and honest about each frame, which I appreciated. After spending a little over an hour, I picked my frame, paid, and walked out excited about my purchase. It was the best experience I had purchasing glasses. I wish I had found them sooner. I will definitely be back for future pairs.

I just love going to Insight Optical. Since day one, they have been most helpful, honest and value-priced. I write this because in recent times you may see some eyeglass places that offer a cheap package. The big chains will over-sell thus resulting in a higher total price; the price does not include professionalism and value. I took a friend to Insight Optical for an adjustment to the glasses he just bought from "Big Chain" optical shop. He had gone back to them to be readjusted; he still had to problems seeing clearly. Judy was a jewel and always has been. She made the appropriate adjustments to the frame even though it was purchased at Insight Optical. He now sees clearly from the glasses. He also see the value that Insight Optical provided. He is going back to get a new set of lenses for his old frame. Bottom Line: When you arrive, it does not matter who attends to your needs, they all provide the same level of professionalism and value-added input.

We have been buying our glasses from Insight for about 5 years and have never had a bad experience. We choose to drive 35 miles from Katy for their selection, customer service, and great quality. They consistently stand behind their work and truly make sure the glasses are fitting properly for my kids and myself.