Memorial Park Vision

I was seen quickly for an eye issue and was very impressed with everyone. Dr Heinie was excellent. She was friendly, asked great questions and did a thorough exam. I will highly recommend to friends.

Memorial Park Vision made the eye exam for my 11-year-old son very easy. Appreciate the ability to schedule online and the minimal time spent in the waiting room. Also grateful for the patience of both doctor and associates with a kid who is not used to having to hold his eyes still for anything. Best of all, we didn't need glasses!

I had an eye exam, doctor didn't ask me any questions or concerns that I had, visit was 5 minutes max, which is fine. Just felt like a doctor would be more invested. Ended up getting glasses and the lenses came back extremely distorted - I couldn't see at all. I visited with the woman who fits the glasses, told myself I was ready to pay $500-$600 for another pair, whatever it took to fix this problem. She told me there was nothing wrong with them and didn't offer any solutions. I was extremely distraught because I'm about to have my first baby and needed them to take care of her. I ended up leaving in tears because I really needed the help and felt so dismissed. I went to Warby Parker and they offered me at least 3 different solutions, as well as had me try different pairs and talk through what I was seeing. Customer service is nonexistent here and the treatment actually felt slightly cruel. There are lots of great eye doctors in Houston - no reason to choose this one.

Been coming here for years for eye exams, glasses, contacts. Recently had a bit of a different request because I bought some frames abroad and trusted them to take care of them and add lenses. There were some issues with the lenses when received, probably because there wasn't a thorough discussion or voiced concerns on my part. But the lens tech and reception employees made sure that it was handled and completed to my expectations. The lenses were redone free of charge and the result was exactly what I needed. For this reason I'll keep coming back! Quality place and great people.

I have been a very happy client of Dr Howard and the staff at Memorial Park Vision for well over 10 years, and continue to be impressed with the teams level of service and professionalism whether it be for vision exams, new frames or new lenses, etc. In addition to the quality people, they also have an amazing selection of the best brands in frames! Highly recommend Memorial Park Vision!!

I cannot say enough great things about Dr. Howard and the entire team at Memorial Vision! From the moment I walked in, I was greeted with warmth and professionalism. Dr. Howard is not only incredibly knowledgeable but also kind, patient, and thorough in her care. She took the time to explain everything clearly and made me feel completely at ease throughout the entire visit. The entire staff was equally amazing--friendly, efficient, and clearly dedicated to making every patient feel comfortable and valued. It's rare to find a place where you feel truly cared for, and that's exactly the experience I had here. I wholeheartedly recommend Memorial Vision to anyone looking for outstanding eye care. Thank you, Dr. Howard and team, for your exceptional service and genuine care!

Dr Howard is personal, helpful and very straightforward. She takes the time to answer your questions and doesn't rush you. She lays out all the options, but does let you know what she thinks is best. Her staff are always pleasant and professional. Highly recommended!

Dr. Dana Howard and her team are amazing! Dana is very helpful and thorough in discussing the options for contact lens. Her team did a great job assisting with the selection of the right frame of eyeglasses for my face. I highly recommend their practice.