⭐Customer Reviews
4.5
★★★★☆
37 reviews on Google
I began having issues with Cateract a few years ago. 6 months ago I was referred to a Retna Specialist in Katy who explained that I had advanced cataract for my age, but confirmed and sent documents to my insurance. He let me know there was a new Cataract Specialist one floor below his, so I went. This guy was NOT good at all. The guy he sent me to told me that if I wanted to pay it all myself in full he would schedule the surgery and explained that my insurance would not cover it until I had 20/40 vision; however he never sent anything to my insurance. My insurance confirmed they would cover approximately half and I qualify coverage for the procedure since the Retina Specialist confirmed I had Cataract. The office finally called scheduled another testing appointment instead of a surgery as they had mentioned they would since my insurance contacted their office to confirm it qualifies coverage. They had the Dr call me too explain I was too young and that I should be seen every 6 months until my vision gets worse.
I called Dr Wangs office and explained everything and at my first appointment Dr Wang explained that by the tests and looking into my eyes with out any test equipment, she told me that she could see that cataract was effecting my vision.
She took the time to explain details with me through out both surgeries, one per eye. She remained positive, informative, and sincerely interested in my health, recovery, and satisfaction throughout the whole process encouraging me to call with any concerns. She celebrated my new eyes as I experience colors and clear vision without dingy tinted cataract. She corrected my stigmatism and my color blind issues. LIFE CHANGING EXCELLENT EXPERIENCE!!! THANK YOU!
I am very grateful to Dr. Wang for the successful cataract surgery on my right eye recently. Since I had a vitrectomy last year, performing cataract surgery on me was more challenging. Dr. Wang handled it very well with her long term experience. I had a little high eye pressure on the second day after surgery. Dr. Wang adjusted my eye drops and closely monitored my case by seeing me even on early Saturday morning to make sure the pressure return to normal. It ended very well overall. Thank you so much Dr. Wang!
Dr. Wang is an excellent doctor either on academic knowledge or on professional advice. Very organized video to explain all the procedures before and after the surgery. I appreciate her professionalism to take care of her patients!
Dr. Wang & staff do a superb job with patients! Your well being is her top priority. She continues to go above & beyond to insure you are well cared for, like family. I've been going to Dr. Wang for many years & her dedication to her patient has never wavered.
It is unpleasant to write bad review. But it may be helpful to others. My cataract surgery at Dr. Wang's practice was not 100% successful. My right eye surgery worked, but the lens replacement in the left eye did not 'seat' well and as a consequence good distance (mono) vision was not accomplished. I had mentioned several times prior to the surgery that I had cornea damage from lasik many years ago, worrying that this might affect the outcome of the surgery or the choice of lenses, but Dr. Wang never responded to my comment, so I concluded it was perhaps irrelevant to cataract lens replacement. But when the surgery failed and I asked her again (trying to understand a reason that would help me accept the loss of the $6000 dollars cost of the lenses), she angrily said to me, "I didn't *do* your Lasik surgery," as if that were the issue. Apparently she had taken my repeated query about the cornea damage as an attack on her personally, or perhaps on lasik surgery in general. In any case, the explanation for the unsuccessful left eye surgery boiled down to, 'these things happen and remember, you initialed the legal release forms.'
Because of the failed surgery, Dr. Wang offered to supply me indefinitely with distance vision contact lenses for the left eye, which I accepted, with the caveat that I not have to drive in Houston traffic from my very distant home, and she said the office would mail the lenses. This worked for the first shipment of lenses. However, when I called the office to ask for the next shipment, one of Dr. Wang's staff, relaying her message, told me they had recently shipped four lenses, that the post office had obviously lost the shipment, and that now in future I would have to drive into Houston to pick the lenses up. There was no discussion of any alternative method of delivery to my home, like UPS. It was take it or leave it. Eventually one of my sons was able to pick up the next supply of lenses, which by my decision will be the last. Dr. Wang's response to the situation was vindictive and childish, and suggests the kind of treatment you may also receive at this practice. I recommend you avoid it.
Edit: I responded to Dr. Wang's invitation below to discuss the matter. In an email, she argued that it was wrong to call the surgery a 'failure' because I had received 'excellent care' and gave details of that care. I will leave it to you to decide what definition of success you wish applied to your cataract surgery. I go with 'results in good vision,' not whether the machines used to test the results are top of the line. Yet I had never protested the failed surgery or posted a bad review. I (I thought generously) accepted her offer of life-time contact lenses to give me some distance vision. But she withdrew that offer, with the excuse of mail theft. She also clarified that the thefts had been from the collection boxes in her office complex, involving checks, not in my local post office as I had thought. "We are both victims," she lamented. But surely, if the thefts have not ceased, she is now taking her outgoing mail to a post office, and surely she could have done so with my lenses every few months. Her actual motive was revealed in an additional comment, that 'most patients eventually opt for lasik surgery to correct the matter' of an unsuccessful surgery, as if I had never explicitly told her several times, including right before she offered the lens option, that I did not want more lasik surgery because I was still suffering with cornea damage from the last one. Apparently her offer of contact lenses was a deliberate interim step to manipulate me into accepting lasik surgery in spite of my misgivings, as was her forcing me--a woman in her 80th year--to drive 90 miles on unfamiliar roads in horrendous traffic to collect the promised lenses. Dr. Wang's justification of her decision reveals the callous quality of her practice, and I will therefore not withdraw my review here as she requested.
I took my son to see Dr. Nan Wang in November 2020 when he almost lost vision due to the side effect of medicine prescribed by a doctor at another hospital. Dr. Wang spent almost an hour reviewing all his medical records and treatment details by other doctors and discussed the possible cause and treatment options with us. She was very patient and knowledgeable. I highly recommend her.
Dr. Wang is a fantastic eye surgeon.She is very professional. Very knowledgeable. And is a skilled surgeon. She did my cataract surgery on both my eyes. I see much better now. Thank you Dr. Nan Wang.
Dr. Wang did not give me a choice of which type of replacement lens I could get during the cataract surgery.
She just picked one and told me that was what I would get.
She was supposed to give me the choice of available lenses.
During the surgery she dropped part of the cataract into the bottom of my eyeball.
This made it necessary for me to have a major eyeball surgery from a surgeon that does that type of surgery.
Because of this, I could not see out of that eye for several months.
That made it impossible for me to drive safely during this time which disrupted my entire life.
She then wrote a letter stating I would probably never have 20-20 vision again, which I had before the surgery.
Because of all this, I don't trust her to do anything with my eyes and I would never use her again for anything.
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[?]Frequently Asked Questions
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Nan Wang, MD Ph.D. is at 4645 Southwest Fwy #100, Houston, TX 77027, United States, Houston, Texas 77027.
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Nan Wang, MD Ph.D. provides comprehensive eye care including services for this business. Call +1 713-467-3393 for specific service availability.
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Nan Wang, MD Ph.D. is open 8:30 am-5 pm. Closed on: Saturday, Sunday
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Nan Wang, MD Ph.D. in Houston accepts both appointments and walk-ins, though appointments are recommended for specialized services.
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Consultation fees vary by service at Nan Wang, MD Ph.D.. Basic eye exams typically start from $50 to $150 in Houston, while specialized treatments and surgeries may cost more.
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Nan Wang, MD Ph.D. provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Nan Wang, MD Ph.D.
Nan Wang, MD Ph.D. is a verified business in Houston, Texas.
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To visit Nan Wang, MD Ph.D. in Houston, call +1 713-467-3393 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
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