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Northwest Eye Optical

📍 1740 W 27th St Suite 180, Houston, TX 77008, United States
[x] Active Centre⭐ 2.8/5 (21 reviews)🕐 8 am-5 pm📞 +1 713-862-8353⏱️ 3 min read
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Northwest Eye Optical

Eye Care Provider
🏢
1740 W 27th St Suite 180, Houston, TX 77008, United States Houston, Texas 77008
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www.northwesteye.netOfficial Website
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Area / Ward
Greater Heights
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PIN Code
77008
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Plus Code
RH69+6J Northside, Houston, TX, USA
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Timings
8 am-5 pm
Verified May 2026
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Northwest Eye Optical

📞 +1 713-862-8353
📍 1740 W 27th St Suite 180, Houston, TX 77008, United States...
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📷Photos (5)
Customer Reviews
2.8
★★☆☆☆
21 reviews on Google
5★
8
4★
0
3★
1
2★
3
1★
9
JG
Jessa Guillar⭐ Local Guide
Aug 15, 2022
★★★★★
I am honestly super surprised at some of these reviews. My children and I have came here for about 3 years now, and every time we do come, we love it. The check in girl is great, the optometrist that does the eye tests is amazing, and the main optometrist, Dr. Garza, is a dream. Very attentive, he listens to all my concerns, and explains everything to me. It doesn't hurt that he looks like that celebrity Dermot Mulroney, but that's just a plus. His demeanor Is great, the location is easy to get to, and I love the selection of frames they carry. I also love the check out girl Maria, she's super patient, my daughter is extremely indecisive, but didn't rush us. Definitely will be coming back
Review photoReview photoReview photoReview photo
AS
Ana Serrano
Mar 26, 2021
★☆☆☆☆
Helen is super rude and unprofessional. Basically , you accept my apology or we can give you a prescription and go somewhere else. This is not a way to talk to anyone. I have been coming here for over 6 year and never had an issue.I really enjoyed Ingrid's customers service. Since she left the customers service has been really poor. Having only one person working on the optical side is not working out. I've been calling all week to speak with someone. I finally had to get someone to go in person and get me a pair of contacts since I no longer had any and my glasses broke. Thanks Maria for de-escalating the situation and making me feel better.
RK
Rhonda Kegerreis⭐ Local Guide
Jul 01, 2022
★☆☆☆☆
At first I was pretty satisfied. However, a year later I am being told that I owe the entire amount of the procedures done on both eyes even though I paid the entire amount. If you go to this facility, KEEP ALL OF YOUR RECEIPTS b/c their billing department will try and charge you twice. Fast forward a few months and I'm still receiving a bill for the entire amount although I did pay it. I was assured that the account was all taken care of but apparently someone on that end did not do their job.
DC
Douglas Clark
Aug 26, 2021
★☆☆☆☆
I called in because I have ocular hypertension and my right eye pressure was very high, so bad it was throbbing and i was seeing my Capillaries flashing in my vision like lightning bolts and was in a lot of pain. I called in to see if they could refill my eye drops which they have given me several times in the past for this exact condition. They said I hadn't been in the office within the last 4 months so I needed to make appointment. I explained to them that I had been exposed to Covid 4 days prior. Now they tell me I have to wait 2 weeks to make an appointment and still will not call in my prescription. I hope I do not get some kind of permanent damage to my eye from this condition. Its obvious this place cares nothing about my eye or my vision. Patients beware if you go here, they are terrible people.
JG
Jose Gallegos
Jul 24, 2012
★★☆☆☆
I had a very bad experience here. For any visit, they claim the insurance covers it but later send a bill that says the insurance didn't cover it and that you now have to pay more afterwards. However on the "invoice" they send they blot out how much the insurance DID pay so that they can just get more money out of it. I noticed that other people had similar issues because they came in to argue with the secretary about similar charges afterwards. I needed cataract surgery which they first gave me a price for and I paid. They never mentioned anything about other hospital charges until the morning of the operation which raised the price quite a bit out of my price range even with health insurance. Therefore I had to cancel the operation. Well they said that they wouldn't give me my money back until after a month for some unknown reasons and even after two months they still had not given me the refund. Working with them was ridiculous, they were constantly being dishonest with prices and they seem to be more preocupied with getting money out of the insurance than helping people get better.
FD
Front Desk
Aug 26, 2021
★☆☆☆☆
Everytime Ive been to this place for a problem with my eye they have run every test possible even though the tests had nothing to do with my problem. They are just out to get as much money as possible from you and your insurance company. They could care less about you the patient. Do yourself a favor and stay away from this place. Ill never go back. They should get 0 stars
VS
Vivian Soto
Aug 07, 2017
★★☆☆☆
My mother was referred to this office by her doctor. The appointment was for 1:45pm. We arrived early, at 1:00pm. At 3:21pm we were still at the office. The lady at the window was not welcoming. I will not be bringing my mom to this place, again.
AD
Adrien Daniel⭐ Local Guide
Jan 07, 2015
★★★★★
I have received Great Service for 45 years from these lovely people. I have a difficult issue with my left eye and they always get it right!
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📈Quick Comparison: Top Eye Clinics in Houston
NameRatingPhoneLink
Northwest Eye Optical Current⭐ 2.8 (21)✅ YesView Details
LasikPlus ⭐ 4.9 (4062)✅ YesView Details
Houston Eye Associates ⭐ 4.8 (3773)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Northwest Eye Optical located? +
Northwest Eye Optical is at 1740 W 27th St Suite 180, Houston, TX 77008, United States, Houston, Texas 77008.
What services does Northwest Eye Optical offer? +
Northwest Eye Optical provides comprehensive eye care including services for this business. Call +1 713-862-8353 for specific service availability.
What are the opening hours of Northwest Eye Optical? +
Northwest Eye Optical is open 8 am-5 pm. Closed on: Saturday, Sunday
Does Northwest Eye Optical accept walk-in patients? +
Northwest Eye Optical in Houston accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Northwest Eye Optical? +
Consultation fees vary by service at Northwest Eye Optical. Basic eye exams typically start from $50 to $150 in Houston, while specialized treatments and surgeries may cost more.
Is Northwest Eye Optical equipped for emergency eye care? +
Northwest Eye Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Northwest Eye Optical

Northwest Eye Optical is a verified business in Houston, Texas.

How to Get Help at Northwest Eye Optical

To visit Northwest Eye Optical in Houston, call +1 713-862-8353 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Houston?

Choosing a verified eye clinic like Northwest Eye Optical in Houston ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday8 am-5 pm
Tuesday8 am-5 pm
Wednesday8 am-5 pm
Thursday9 am-5 pm
Friday9 am-5 pm
SaturdayClosed
SundayClosed
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📍Nearby Centres
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668 m away
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14 m away
Optometrist · ★3 (2)
0 m away
Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJaSXD_QPHQIYR7K9mbxAmvtQ