⭐Customer Reviews
3.7
★★★☆☆
15 reviews on Google
Dr. Lucy (Zhuo) Chen has provided consistently thorough care for my three children (of Asian descent) diagnosed with pediatric myopia, a condition influenced by genetic and environmental factors. Over several years, her methodical monitoring and evidence-based interventions have resulted in stabilized vision, with no further progression observed.
Dr. Chen's approach is both systematic and patient-focused. She clearly outlined the rationale for early intervention, emphasizing regular follow-ups to track ocular development. Her recommendations included practical, age-appropriate strategies such as structured screen-time management, outdoor activity integration, and periodic evaluations to assess refractive changes.
Her commitment to longitudinal care is notable. Through routine, detailed examinations, she identified trends in their vision and adjusted management plans accordingly. Dr. Chen also provided clear explanations of risks associated with prolonged near-work activities, fostering informed decision-making without undue alarm.
The stabilization of myopia in all three children speaks to the efficacy of her protocols. Her clinical competence is complemented by a calm, culturally sensitive demeanor, which put my children at ease during appointments.
I recommend Dr. Chen to families managing pediatric myopia, particularly given rising concerns about screen exposure and its impact on young eyes. Her balanced, data-driven methods prioritize sustainable eye health without resorting to unnecessary interventions. While individual outcomes may vary, her focus on preventive care and patient education aligns with current ophthalmologic guidelines. For parents seeking pragmatic, long-term solutions, Dr. Chen's expertise merits consideration.
We found our twin boys became nearsighted just two days before Thanksgiving. Because we attended Dr. Chen's seminar before and we know that Dr. Chen is one of the top expert in eye care and myopia management, we contacted Dr. Chen. To our surprise, we were able to make an appointment with her the next day. Her clinic was scheduled to be closed for holiday that afternoon, but she decided to spend nearly the whole afternoon with us. She conducted a comprehensive checkup on both boys and explained a few methods on myopia management. After we decided to go with Ortho-K lenses, she immediately prescribed and trained us on how to use the lenses. Since it was our first time to try this therapy, we had a lot of questions. After only one week, our boys have significantly improved the eyesight. We were happy to see the results, and we will continue to work with Dr. Chen in myopia management. We note that Dr. Chen was also the Director of Clinical Trial at Medical Center and she has access to the latest eye technology. BTW, it was quite shocking to see the malicious attack on Dr. Chen's reputation through fake reviews. We urge Google to carefully verify the authenticity of the fake reviews and remove them.
Very terrible experience, felt really bad;they change the name from Lakewood eye care to Queenston Eye care, if you want to know more about doctor Chen, see the feedback on "Lakewood eye care", it will help
Horrific experience. My son got replaced hard contact lens three weeks ago. After wearing new lens, my son's vision was not clear and there was double vision on left eye. Two weeks later, the same problem still there and no sign of relief. After called the clinic twice, I was told to go back to do re-examination. After re-examination, I was told that the lenses had been overcorrected . she said the lens no problem, it was the my son growing up, it was so ridiculous ; and Dr. Chen asked me to pay 50 bucks to re-design new lens, and I also had to pay the examination fee again of $89. And more than that, after new designed new lens were worn three weeks later ,I have to pay another re-examination fee $89 again. she made us pay for her mistakes This place is really sucks.
We gave Dr. Chen two thumbs up!! She is patient, compationate and professional. We live in other state. But she manages to provide excellent and timely services remotely.
Queenston Eye Care clinic is really clean and tidy, especially during the Pandemic period, the manager and staff carries out Necessary cleaning and disinfection after each of patient's finishing the examination and treatment.
The doctors there are National and International leading ophthalmologist, they exam and treat both children's and adult's eye problems. Especially the Clinic is equipped with State-of-the-art equipment for eye examination. You will not feel any uncomfortable during the eye examination. It doesn't matter you have family history of diseases or you are currently experiencing the eye problems, they will give the best care, also they give you the best suggestion for your future eye care! You are feeling safe, warm, and satisfying of their service!
I visited Queenston Eye Care for annual regular eye check up, I would like to Share my experience with all of you.
The Clinic is equipped with State-of-the-art equipment for examination of all kinds eye problems and diseases.
Dr Lucy ZhuChen is a Well-Known ophthalmologist nationally and internationally. She careful asks for all histories of your eye problems and also family history of High Blood Pressure and Diabetes. She gives detail examination on Vision, Eye-pressure, Fundus examination; and finally give you explanations and suggestions on treatment and future protection for your eye problem! One visit solve all your problems!
The doctor is horrible! She has the worst bedside manners. They gave my daughter broken glasses. Complained to me the client about staff as to why they let staff go. They made a mess of my insurance. Complained about giving my children trial contact lenses. They're never in the office. I could go on and on. Just the worst overall experience ever!!!!
Dr. Chen is a very qualified doctor! She did a wonderful job serving me while also offering an affordable and reasonable price. I plan on staying with her for a long time.
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[?]Frequently Asked Questions
Where is Queenston Eye Care located? +
Queenston Eye Care is at 12238 Queenston Blvd suite k, Houston, TX 77095, United States, Houston, Texas 77095.
What services does Queenston Eye Care offer? +
Queenston Eye Care provides comprehensive eye care including services for this business. Call +1 832-653-6596 for specific service availability.
What are the opening hours of Queenston Eye Care? +
Queenston Eye Care is open 8 am-5 pm. Open all days.
Does Queenston Eye Care accept walk-in patients? +
Queenston Eye Care in Houston accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Queenston Eye Care? +
Consultation fees vary by service at Queenston Eye Care. Basic eye exams typically start from $50 to $150 in Houston, while specialized treatments and surgeries may cost more.
Is Queenston Eye Care equipped for emergency eye care? +
Queenston Eye Care provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Queenston Eye Care
Queenston Eye Care is a verified business in Houston, Texas.
How to Get Help at Queenston Eye Care
To visit Queenston Eye Care in Houston, call +1 832-653-6596 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Houston?
Choosing a verified eye clinic like Queenston Eye Care in Houston ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.