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Sam's Club Optical Center

📍 10488 Katy Fwy, Houston, TX 77043, United States
[x] Active Centre⭐ 3.2/5 (18 reviews)🕐 10 am-7 pm📞 +1 713-468-7039⏱️ 3 min read
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Sam's Club Optical Center

Eye Care Provider
🏢
10488 Katy Fwy, Houston, TX 77043, United States Houston, Texas 77043
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Area / Ward
Memorial City
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PIN Code
77043
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Plus Code
QCQW+44 Memorial City, Houston, TX, USA
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Timings
10 am-7 pm
Verified May 2026
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Sam's Club Optical Center

📞 +1 713-468-7039
📍 10488 Katy Fwy, Houston, TX 77043, United States...
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📷Photos (19)
Customer Reviews
3.2
★★★☆☆
18 reviews on Google
5★
10
4★
0
3★
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1★
8
CD
Chelly Diaz
May 08, 2025
★☆☆☆☆
It would've been zero stars if it weren't for the kind lady that attended me, she did an excellent job. It was the manager, Hanna, I had a problem with. As I am talking about aligning my frame, Hanna interrupted us by literally shoving papers in her employee's face! I was stunned, it was incredibly rude and from the look at the employee's face, she was used to this kind of treatment from her boss. The kind lady apologized for her own mistreatment, I couldn't believe they let people like this in charge of a business that's all about costumer services.
CD
Christian Dindyal⭐ Local Guide
Aug 29, 2025
★★★★★
The optician Hanan was incredibly helpful and was very courteous. Amazing customer service and a surgeon when it comes to fixing glasses. Thank you so much for all your help!
LC
Laura Carter
Mar 30, 2024
★☆☆☆☆
I had the misfortune of being assisted by Hosanna to order my progressive lenses. She was on a personal video call with someone, speaking a foreign language. Who knows if she shared my personal information with her call, clearly a HIPPA issue. I returned to pick up my glasses and had issues with her again on a call. I had difficulty getting her to understand how my glasses were not sitting correctly and her response they are straight. I would really like her manager and their managers contact information so they could hear from the customer how unprofessional and inappropriate this behavior truly is. The rest of the optical staff is great, very apologetic for the service I experienced.
MM
Mia Midd
Apr 19, 2024
★★★★★
I stopped by to order contacts and had the pleasure of being assisted by Lacoya. The insurance that I carry is not as common, and she expressed that they've had issues running that insurance in the past. Nevertheless, she persisted for over 30 minutes by calling their help desk, other local clubs, and even spoke to a club in Georgia to get guidance on filing a claim. She was very resilient through difficult transactions and even serviced the crowd as people gathered to pick up orders while she assisted me. Quite frankly, I was surprised to learn that she was not the manager as she demonstrated more managerial qualities than the actual manager did while I was there. I hope that Sam's Club Optical sees the value in having her as an employee as she clearly has the potential to go far in her career. Thanks so much Lacoya!!!
SR
shaun rogers
Nov 17, 2024
★★★★★
After a terrible experience at pealre vision, I looked at my options and pricing here. Hanan was so helpful. She worked the whole time I was shopping to find a pair of frames that my expensive lenses would fit into and was successful. She saved me hundreds of dollars and did what these other "professionals" told me could not be done. Wonderful experience.
AC
Andreza Carleo
Jul 21, 2023
★☆☆☆☆
I wish I could give less than 1 star. I got the membership online while shopping at the store, downloaded the app and was unable to get into it. Went to costumer service and Lorena was not help at all. I wasted so much time trying to pay for the products until someone told me that she should had give me a card. I went back and she said :oh you never mentioned that you need a card" HORRIBLE customer service ever! They are no help at all! Wasted more than 2 hours trying to pay for the products...
BC
Bulmaro Cuevas
Apr 20, 2024
★★★★★
I had a very pleasant experience at Sam's club (Optical)! Especially services provided by Lacoya!She was very understanding, helpful and gave excellent customer service Thank you for being so knowledgeable and taking the time to address all my questions and concerns! Because of her services I will visit the store again!
TV
Tuan Vo
Dec 28, 2021
★☆☆☆☆
Sam's club optical is outsourcing its optical service to Dr. Sandra E Collazo who is both unprofessional and unethical in her practice. Knowing that she can't see all patients within every 15 minutes, she squeezed 2 eye exams for me and my spouse at the same time slot, disrespecting our time and others as we and the people who got appointments scheduled only 15 minutes before ours were all waiting for more than an hour past our appointment times. We decided to cancel our eye exams with the receptionist because we had two other medical appointments later during the day for which we were late due to this unprofessional disrespect of our time. Unethically, Collazo put in fraudulent claims against our insurance to get money even though there was nothing done.
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📈Quick Comparison: Top Eye Clinics in Houston
NameRatingPhoneLink
Sam's Club Optical Center Current⭐ 3.2 (18)✅ YesView Details
LasikPlus ⭐ 4.9 (4062)✅ YesView Details
Houston Eye Associates ⭐ 4.8 (3773)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Sam's Club Optical Center located? +
Sam's Club Optical Center is at 10488 Katy Fwy, Houston, TX 77043, United States, Houston, Texas 77043.
What services does Sam's Club Optical Center offer? +
Sam's Club Optical Center provides comprehensive eye care including services for this business. Call +1 713-468-7039 for specific service availability.
What are the opening hours of Sam's Club Optical Center? +
Sam's Club Optical Center is open 10 am-7 pm. Open all days.
Does Sam's Club Optical Center accept walk-in patients? +
Sam's Club Optical Center in Houston accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Sam's Club Optical Center? +
Consultation fees vary by service at Sam's Club Optical Center. Basic eye exams typically start from $50 to $150 in Houston, while specialized treatments and surgeries may cost more.
Is Sam's Club Optical Center equipped for emergency eye care? +
Sam's Club Optical Center provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Sam's Club Optical Center

Visit Sam's Club Optical Center in Houston. Set your sights higher. Sam's Club offers great deals on a wide collection of optical care equipment and supplies. Choose from an assortment of low-cost premium options, including contact lenses, reading glasses, eye health supplements and sunglasses. Sam's Club provides a broad selection of designer reading glasses and frames to fit with your doctor's prescription. Choose from lightweight reading glasses made of plastic or durable frames crafted of metal. If you're planning to spend a lot of time outdoors, a pair of sunglasses may be in order. Sam's Club features a tidy selection of sunglasses with polarized shades in various designs.

How to Get Help at Sam's Club Optical Center

To visit Sam's Club Optical Center in Houston, call +1 713-468-7039 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Houston?

Choosing a verified eye clinic like Sam's Club Optical Center in Houston ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday10 am-7 pm
Tuesday10 am-7 pm
Wednesday10 am-7 pm
Thursday10 am-7 pm
Friday10 am-7 pm
Saturday10 am-7 pm
Sunday11 am-4 pm
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJpYVQKrTEQIYR4xhKJ4KrBfo