Stanton Optical

I wouldn't recommend this place to the devil. After my glasses broke 2 times within less than a year; I gotta pay a warranty fee. That ain't good business and don't blame tariffs Everyone has an excuse. This is coming from a business owner himself.

I made an appointment over the phone, and once I arrived and was seated, I was informed that the doctor was not in the office. I was then placed in a room and completed the exam virtually with a technician to read the eye chart. I never saw or spoke to a doctor during my visit. I was highly disappointed, as this was not what I expected when scheduling my appointment.

I'm very disappointed with my experience at Staton Optical. It's been over 30 days since we ordered my wife's glasses, and we still haven't received them. Every time we ask for an update, they just say something went wrong but can't explain what or when the glasses will be ready. We asked for a refund, but they refused -- so now we're left with no glasses and no money back. The customer service has been unhelpful and unprofessional. I just want to share this so others can be aware and careful before doing business with them.

VSP is out of network, but they will honor in network benefits. However, you must provide proof of benefits to upload into their system. They don't tell you this when you make your appointment, so make sure you are able to look up your own benefits.

Omggggg where do I start...I had an awesome experience. I tell you Shae is the BEST hands down. I was indecisive between Eyelab and America's Best...Eyelabs location off Wallisville was perfect and the customer service here was impeccable!!! I called and got an immediate appointment. I was in and out the lab in less than 45 minutes. I was able to purchase 2 beautiful frames for 60 bucks!!! I was crying because I really needed inexpensive eyewear. Last week I was in a horrible wreck which I lost everything but the ladies here really were sensitive to my concerns and made my day. I recommend you try them...YOU WONT HAVE ANY REGRETS :-) P.S. I forgot to mention the $60 included a free exam

The right lens is wrong and I cannot see comfortably out of my new prescription glasses that I got from here. $150 down the drain due incompetent virtual doctor rushing me. Would not recommend this place at all.

Don't even waste your time here my experience was not what I expected! I use glasses because I can't see far and up close I can well when they did the exam with 3 different machines and then they put me in a room in which the eye doctor is not even there physically only on tv and he controls everything thru the tv did my my exam and the results were I have a stigmatism and I was a bit confused cause I know I don't have that. Well I come in to get my glasses and I try them on and I can't even see in them and I tell the lady Jacquelin I believe that's her name that my vision hurts when I put them on and I see really blurry and I gave her my old glasses and she even said that's a huge difference in what the doctor was putting on my prescription and she's like he was going base on what the machine read. I asked her what can I do and she's said the doctor comes physically tomorrow 3/6 at 4pm but I can't do that time cause I work night shift I need my glasses mainly at night and then I asked about the refund instead cause I'm not gonna be waiting for when the doctor comes in physically again. I got the promotion $79 with FREE exam for 2 pair of glasses and I paid $129 in total.. so when I asked for my refund instead cause I was not gonna be chasing down a doctor that doesn't hardly come in the store to physically examen customers I want a refund and she could only give me $60 back not the whole $129 because they had to charge me the exam after it said FREE exam with the purchase of 2 glasses which I purchased and paid extra for the things that I put and now I can't even get the whole $129 when they were the one that did the mistake in the first place and the lady looked like she wasn't even trying to help at all it's unbelievable that I have to get $60 back from paying $129 they should cover the exam since they were the one that messed up my whole exam.. I'll be posting this to my followers to keep them aware and away from this place or any other places. Go to Americas Best Glasses they do things the old school way how it should be with actual doctors present. Ripped me off with $69 after it said it was FREE!!! FYI Monday when I was at the store there was this guy literally complaining about the same thing on how they messed up with his exam and glasses and all the lady could say was there's nothing she could do didn't even seemed bothered by it. let that sink in!

Glasses were wrong from the jump. Very little frame selection for the special. I take the first pair back for to being entirely too strong.. now I'm waiting almost 2 weeks for some glasses that were promised to me in 2 days. This is not good.. they aren't when progressing lenses.. they tell me its to make sure everything is perfect.. hey it's not the frames that's the problem it was that teledoc who never was in the room.. should have went to America's best UPDATE.. After 3 weeks.. not 1 day as advertised...Got glasses back. They put the glare resistant on the wrong pair of glasses. One of the cheap plastic frames have already broken.. one big freaking headache!!!