TSO Lake Jackson

A young lady help me with my glasses. She was awesome. Explained in detail what size glasses of what I wear. Her name was Vanessa. She is the best!

Front desk was rude when answering phone. Speak with a smile or at least try to hide the attitude via phone interactions. I will go elsewhere even though their exams are cheaper as first impressions matter.

Quick scheduling, friendly staff, fast service, big savings with my insurance. I would definitely recommend the place to others.

I suffered a very minor, but painful, eye injury in February 2025. I was quietly steaming by the time I made it to the place. I was perturbed, angry and just wanted relief. I was treated by Dr. Rachael McGee. I was completely on edge, but Her presence and voice were very calming even before she put drops to numb the injury. She could see I was in pain and took great care of me. She applied a bandage contact lens (never knew such a thing existed) and even took time out of her sunday to meet at the clinic to apply a fresh bandage lens. She prescribed some steroidal anti biotic eye drops and my eye healed very quickly. Thank you Dr. Rachael! I've never had any problems with my vision so this was maybe my 2nd or 3rd visit ever to an optometrist. If I ever again have the need for one, I will be seeing her. She is friendly, kind, has a lovely family, and seems like she would be great with child patients as well. It made me laugh when she told me she even has child frames with "fake" lenses for when she can tell they are faking it just because they want to wear glasses. I forgot how kids do that occasionally. Dr. Rachael is a star. She healed me and earned my trust and I owe her a big thank you.

Informative and not-rushed visit with Dr. Shandley on 5.6.25. He was thorough and helpful in his assessment. Reception staff is kind and welcoming.

Recently I went in for an eye exam. First time. Dr. Shandley and his staff were very welcoming and knowledgeable. Also the staff in the lens section are great. This lady named Candie asked me if I had insurance, and I said not vision, only medical. I told her where I worked, and then she told me my employer's medical covers some of the costs. She looked me up and I saved over $280 in the glasses and eye exam. I had a great experience and also, Candie suggested the type of frame I needed and why. She knows her business!

Congratulations on Winning the 2025 Readers Choice Awards. I did make my appointment with Dr. J. Grady A Cheap Owl!!! Ha Ha Ha.

Dr. Shandley has been my optometrist since 2012! Everyone at the office is great and Candie helped me out with picking some nice and affordable glasses. Definitely always happy with my visit.