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Dr. Randal Billings

📍 3415 19th St, Lubbock, TX 79410, United States
[x] Active Centre⭐ 2.6/5 (114 reviews)🕐 8:30 am-5:30 pm📞 +1 806-799-5001⏱️ 3 min read
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Dr. Randal Billings

Eye Care Provider
🏢
3415 19th St, Lubbock, TX 79410, United States Lubbock, Texas 79410
📞
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www.randalbillingsod.comOfficial Website
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Area / Ward
Maxey Park
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PIN Code
79410
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Plus Code
H4H6+24 Lubbock, Texas, USA
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Timings
8:30 am-5:30 pm
Verified May 2026
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Dr. Randal Billings

📞 +1 806-799-5001
📍 3415 19th St, Lubbock, TX 79410, United States...
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Customer Reviews
2.6
★★☆☆☆
114 reviews on Google
5★
42
4★
3
3★
0
2★
3
1★
66
MM
Monica Molina
Feb 25, 2026
★☆☆☆☆
Dr. was rude the whole visit and the old lady in the front was rude, my kids were asking me why the doctor was being mean to them I just said let's get this over with We'll never come back. Don't recommend this place to anyone especially with children
GC
Gabriel Cardenas
Aug 06, 2025
★☆☆☆☆
Worst experience ever ..... I am writing to express my serious concerns regarding my experience with Dr. Billings. During my visit, I encountered behavior that I believe was racially biased and deeply inappropriate for a healthcare setting. I felt dismissed, disrespected, and extremely uncomfortable. As a patient, I expect to be treated with dignity and equality, regardless of my background. Unfortunately, that was not the case in this situation. I believe everyone deserves access to care that is free from discrimination and prejudice. I would strongly caution others, especially individuals from marginalized communities, to reconsider seeking care from this provider. I am sharing this feedback with the hope that it will be taken seriously, and that appropriate steps will be taken to ensure that no other patient has a similar experience.
RZ
raven zamora
Aug 06, 2025
★☆☆☆☆
Had to take my niece here everyone was nice but him ( the dr ) my niece is mixed asked her to spit her gum and and asked her if she preferred watermelon with seeds or with out extremely inappropriate and if I didn't HAVE to take her here I wouldn't. Nobody would see her as soon as they could and now I can see why they had immediate appointment availability.
FR
Francesca Richardson
Jun 06, 2023
★★★★★
I love Dr. Billings, the kids and I have never had a bad experience with him. Of course my boys and my grandson have been taught to stand up, greet and shake a doctors hand when they walk into the room. It is very rude to chew gum during an examination and if the responsible adults do not teach the children this, then it's up to the doctor to tell them to spit it out. My biracial granddaughter loves her conversations with Dr. Billings. She loves that he'll ask about school and her grades and sports and she'll usually have a challenging question or two for him to answer as well. Teaching our children good manners and respect earns them points throughout their entire life, if they use them in any setting.
FM
Fabricio Meneses
Feb 22, 2026
★★★★★
Great doctor, good location for ttu students. Had an absolute 10/10 experience.
DR
Daph Rey
Jul 17, 2024
★★★★★
We were anxious about our visit today because of all the negative reviews. However, my 11 year old had a pleasant experience the whole way through. We were treated very well by the entire staff as well as Dr Billings everyone was very kind and professional.
J
Jenn
Jun 08, 2022
★★★★★
Front desk and everyone was so nice like always! Been here a few times over the last few years and have never had a bad experience. The front desk is super nice and friendly, the lady who does the initial part of the exam with the three machines is always so friendly and makes you feel so at ease. Doctor Billings is amazing at what he does and always gets me my correct prescription. I was getting contacts and he sat there waiting for me and cheering me on (while also not pressuring me). The man who helped me pick out new glasses was very efficient and friendly as well! Amazing business with an amazing staff! I have no idea why there are so many bad reviews. I highly recommend this place over any other!
KQ
Krysta Quintero⭐ Local Guide
May 24, 2023
★☆☆☆☆
Everybody was absolutely sweet and amazing EXCEPT Dr. Billings. He had my daughter throw out her lozenge and made her look at him when talking to him was completely rude and very unprofessional. And treated me like I was very stupid. If this is the way he is going to treat his patients he should just close his office because nobody deserves to be treated that way. I would not recommend this place to anybody. Even as a last resort.
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📈Quick Comparison: Top Eye Clinics in Lubbock
NameRatingPhoneLink
Dr. Randal Billings Current⭐ 2.6 (114)✅ YesView Details
Visionmart Express ⭐ 4.9 (2368)✅ YesView Details
Wentz and Woodrich Eyecare ⭐ 5 (1730)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Dr. Randal Billings located? +
Dr. Randal Billings is at 3415 19th St, Lubbock, TX 79410, United States, Lubbock, Texas 79410.
What services does Dr. Randal Billings offer? +
Dr. Randal Billings provides comprehensive eye care including services for this business. Call +1 806-799-5001 for specific service availability.
What are the opening hours of Dr. Randal Billings? +
Dr. Randal Billings is open 8:30 am-5:30 pm. Closed on: Saturday, Sunday
Does Dr. Randal Billings accept walk-in patients? +
Dr. Randal Billings in Lubbock accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Dr. Randal Billings? +
Consultation fees vary by service at Dr. Randal Billings. Basic eye exams typically start from $50 to $150 in Lubbock, while specialized treatments and surgeries may cost more.
Is Dr. Randal Billings equipped for emergency eye care? +
Dr. Randal Billings provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Dr. Randal Billings

Dr. Randal Billings is a verified business in Lubbock, Texas.

How to Get Help at Dr. Randal Billings

To visit Dr. Randal Billings in Lubbock, call +1 806-799-5001 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Lubbock?

Choosing a verified eye clinic like Dr. Randal Billings in Lubbock ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday8:30 am-5:30 pm
Tuesday8:30 am-5:30 pm
Wednesday8:30 am-5:30 pm
Thursday10 am-5:30 pm
Friday8:30 am-4 pm
SaturdayClosed
SundayClosed
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📍Nearby Centres
Optometrist · ★4.7 (357)
3.3 km away
Ophthalmologist · ★4.5 (336)
1.6 km away
Ophthalmologist · ★5 (9)
1.7 km away
Optometrist
3.9 km away
Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJ8Yv2papy_oYRqrQuV5N32Ys