⭐Customer Reviews
4.7
★★★★☆
450 reviews on Google
I have never had a better eye doctor experience in thirty years of annual visits. I had come to dread these visits over the past few years. However this was before my family found Dr.Kaur. She is super knowledgeable, made excellent recommendations, provides fast service, extremely patient with questions, very polite, and so willing to explain everything!!
Sarah was one of the most helpful people I have had the pleasure of doing business with. And it wasn't fake. She genuinely wanted to make sure we had great customer service and a pleasant experience doing a mundane thing like picking out and ordering glasses. I would recommend with as many stars as I am allowed. Terrific experience.
Came for my annual prescription update, Dr. Kaur was fantastic, but I do not plan to be back.
This is the first place I have come to that makes Retinal check MANDATORY, so if you don't want your pupils dilated (free option) you have to fork 49 USD for the imaging option that doesn't need pupils dilated.
In other places it is optional or you can sign a waiver to skip it, but here there is no such option (confirmed with front desk staff and the optometrist separately).
They gave me the option to waive the fee on the first visit but warned me the test is mandatory. So I would pay the second visit or have my pupils dilated.
Besides that, the location is old and cramped. The only highlight was our optometrist, but it is not enough to make us come back.
Scam Alert
I went there for regular exam covered as part of my annual screening under my insurance, however they tried to force me to do the retinal screening for extra charges. I asked them several times that I do not want to do that and only want what's covered as part of my insurance and they still continued to insist about the paid retinal screening and denied the service even for regular exam if I don't contents retinal screening
Horrible service and didn't disclose this earlier only told me after I waited there for 30 mins
Stay away !!!!
ne-Star Review -- Master Eye Associates, McKinney, TX (8880 State Hwy 121 #141)
I had one of the worst experiences I've ever had at an eye clinic. I went in for an exam, they charged my insurance and deductible, and gave me a prescription for glasses. I got the glasses made at Walmart Vision Center, but the prescription was completely wrong -- I couldn't see properly at all.
I went back to Master Eye Associates, and they did another exam and gave me a totally different prescription. Even the Walmart Vision manager was surprised by how different the two prescriptions were. She kindly called Master Eye to discuss the issue, and they agreed that if the second pair of glasses didn't work, they would cover the cost of a third pair.
Well, the second pair didn't work either. When I went back to speak with the manager, Renee Robinson, she told me there was nothing they could do. No refund, no replacement, no accountability -- even though both bad prescriptions came from their office and they had already used my insurance benefits.
Now I'm stuck with two pairs of useless glasses and no insurance coverage left for the year. This business took my money, wasted my time, and left me with no solution. I strongly recommend avoiding this place -- go somewhere that actually stands behind their work and takes responsibility for their mistakes.
Love the services I received, timing was good, explaining the cost and the eye exam process was easy. Staff was great
My experience was amazing. The staff and optometrist was friendly and very knowledgeable. Very good experience
I recently moved back to the area and was unsure of changing my eyecare provider however Master Eye Associates along with their next door neighbors, Visionworks gave way to all of my hesitation. They are fast, friendly and most of all told me exactly what I needed to know. I will recommend them all day, every day!
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[?]Frequently Asked Questions
Where is Open Eyes Vision Center - Formerly Master Eye Associates located? +
Open Eyes Vision Center - Formerly Master Eye Associates is at 8880 State Hwy 121 S Ste 141, McKinney, TX 75070, United States, McKinney, Texas 75070.
What services does Open Eyes Vision Center - Formerly Master Eye Associates offer? +
Open Eyes Vision Center - Formerly Master Eye Associates provides comprehensive eye care including services for this business. Call +1 469-854-6787 for specific service availability.
What are the opening hours of Open Eyes Vision Center - Formerly Master Eye Associates? +
Open Eyes Vision Center - Formerly Master Eye Associates is open 9:30 am-6 pm. Closed on: Sunday
Does Open Eyes Vision Center - Formerly Master Eye Associates accept walk-in patients? +
Open Eyes Vision Center - Formerly Master Eye Associates in McKinney accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Open Eyes Vision Center - Formerly Master Eye Associates? +
Consultation fees vary by service at Open Eyes Vision Center - Formerly Master Eye Associates. Basic eye exams typically start from $50 to $150 in McKinney, while specialized treatments and surgeries may cost more.
Is Open Eyes Vision Center - Formerly Master Eye Associates equipped for emergency eye care? +
Open Eyes Vision Center - Formerly Master Eye Associates provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Open Eyes Vision Center - Formerly Master Eye Associates
Are you looking for a top eye doctor in McKinney, Texas? Look no further than Open Eyes Vision Center (formerly Master Eye Associates - McKinney). New name - same great doctors and staff you know and trust. Our focus is providing an accurate prescription, the first time! Our highly-skilled optometrists provide comprehensive eye exams and the highest quality of eye care. We care for eye conditions such as; eye infections, cataracts, or glaucoma. We accept most major vision & health insurance providers, including VSP. Same day appointments and walk-ins welcome. We provide the vision care you need when it's convenient for you, including after-work & Saturday appointments. See better today - book an eye exam today.
How to Get Help at Open Eyes Vision Center - Formerly Master Eye Associates
To visit Open Eyes Vision Center - Formerly Master Eye Associates in McKinney, call +1 469-854-6787 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in McKinney?
Choosing a verified eye clinic like Open Eyes Vision Center - Formerly Master Eye Associates in McKinney ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.