⭐Customer Reviews
4.3
★★★★☆
41 reviews on Google
I was pleasantly surprised and pleased with my first time experience at America's Best Aliana location. I haven't been to the optometrist in about 4 years so it was past due that I needed a new prescription. I wanted to go to a new place that offered many services, online scheduling, close proximity to my home, and most importantly affordable because I don't have vision insurance. I was able to complete my patient forms online and receive email reminders about my appointment. The staff was friendly and attentive upon arriving, I barely had to wait. There is also a wide variety of eyeglass frames to choose from. The pretest area was nice, clean with updated machines. Afterwards, Dr. Tran saw me shortly to start my eye exam. He was nice, kind, didn't rush anything, very informative and educational about the health of my eyes. And yes, I do have astigmatism...it hasn't gone away as I was told previously before haha. Skye, the lovely sales associate was helping me order my new lenses to replace my current glasses. I enjoyed chatting casually with her, she has a warm personality. We discussed the 3yr eyecare club which is a fantastic offer if you wear both contacts and glasses. Overall, I was pretty impressed with my experience. These people are actually nice and friendly. I would recommend America's Best Conacts & Eyeglasses to others.
I've used Americas Best in the past many times but unfortunately I will NEVER return!! P.A BRYAN TRAN you would think you would want to grow your practice at this new location and be more understanding and willing to help people out! I called to say a missed the exit but was almost there but NO you could care less! I literally was late 4 minutes and YOU refused to see me. I waited for over 3 weeks to see you trying to schedule around your work schedule and my work schedule. I needed contacts desperately today but couldn't get them because you have NO grace for your patients! I also am in health care and I have waited over 45 minutes for people to arrive for their appointmens, because things happen! I get it everyone has lives but wow trust and believe I will definitely not bring my business to you and I'll make sure to warn everyone I can to find a different eye Dr. to go to! America's Best...Lol yeah right that's a joke More like America's Worst! SMH!!!
I have been to a different America's best location but decided to try out this one as I didn't have the greatest experience at the other one. I really liked Dr Tran, he addressed my concerns and he wanted to make sure the contact lenses are a good fit before placing the order. My glasses arrived in about a week! Ariel was the one who helped me out with picking a good pair and got everything sorted out, she was very kind and helpful! I highly recommend this location.
I recently visited America's Best Eye Company for a routine eye exam and to pick out new glasses, and I have to say, it was one of the smoothest and most pleasant experiences I've had at an optometry office. From the moment I walked in, the staff made me feel welcome and valued.
Dr. Bryan Tran, the OD, was fantastic--professional, thorough, and really took the time to explain my eye health and prescription options without rushing. He answered all my questions patiently and made sure I understood everything.
The manager, Wanda, was incredibly helpful in coordinating everything. She oversaw the process seamlessly, ensuring there were no hiccups with insurance or scheduling, and her friendly demeanor kept the whole visit stress-free. She also helped adjust my glasses for the perfect fit
The staff--Sky, Jyri, and Ariel--were absolute stars. Sky assisted with the initial check-in and was super efficient, Jyri and Ariel helped me try on frames and gave great style advice that matched my face shape perfectly. They all worked together like a well-oiled machine, making the whole process quick and enjoyable.
Overall, America's Best Eye Company lives up to its name with affordable prices, a wide selection of frames, and top-notch service. I'd highly recommend them to anyone needing eye care--5 stars all the way!
Very happy that they were able to see me as a walkin. They have so many glasses to choose from. The only thing was the lady who did the initial eye exam spoke very low that it was hard to hear her. I kept having to say "I'm sorry", "can you repeat that"....it made me very uncomfortable. But the Dr was cool! A very nice young Dr. made me less nervous. He listened to my needs. I would go here again and send my family.
No pressure sales, lots of affordable choices from entry level to brand names, everything is displayed. Unlike some others where they keep the "cheap" ones hidden in a storage at the back of the shop.
The appointment was quick, had my prescription in less than 30mins. Good team, friendly and the sales team take their time and work with your budget. Ariel was superbe!
Best experience I have ever had getting glasses. I previously went to vision works and they just wanted my money. I came to americas best to see a better price option. Everyone and I mean everyone in the building was so sweet especially skye and Wanda. They helped me find 2 pairs of glasses and in my budget. I loved skye for helping me find what I was looking for she didn't care how long it would take. I was very indecisive and couldn't decide between glasses or contacts and skye helped me through all my options and questions. They treated everyone who walked in like family. Very friendly and very welcoming store. The best store experience I've ever had. I won't go anywhere else for glasses again.
I have had one of the greatest experiences visiting this location for the first time. The Staff was so friendly, informative, knowledgeable, and patient with me. I truly appreciate the hospitality and service I received on my first visit. I advise everyone who is looking for glasses to give them a try.
📝 See all reviews on Google ->
[?]Frequently Asked Questions
Where is America's Best Contacts & Eyeglasses located? +
America's Best Contacts & Eyeglasses is at 11115 Grand Pkwy Suite 180, Richmond, TX 77407, United States, Richmond, Texas 77407.
What services does America's Best Contacts & Eyeglasses offer? +
America's Best Contacts & Eyeglasses provides comprehensive eye care including services for this business. Call +1 346-375-6980 for specific service availability.
What are the opening hours of America's Best Contacts & Eyeglasses? +
America's Best Contacts & Eyeglasses is open 9 am-7 pm. Closed on: Sunday
Does America's Best Contacts & Eyeglasses accept walk-in patients? +
America's Best Contacts & Eyeglasses in Richmond accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at America's Best Contacts & Eyeglasses? +
Consultation fees vary by service at America's Best Contacts & Eyeglasses. Basic eye exams typically start from $50 to $150 in Richmond, while specialized treatments and surgeries may cost more.
Is America's Best Contacts & Eyeglasses equipped for emergency eye care? +
America's Best Contacts & Eyeglasses provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About America's Best Contacts & Eyeglasses
Get 2 pairs of glasses and a quality eye exam starting at $89.95 at Americas Best. Visit us online or call your local store to find exam times or shop our selection of frames.
How to Get Help at America's Best Contacts & Eyeglasses
To visit America's Best Contacts & Eyeglasses in Richmond, call +1 346-375-6980 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Richmond?
Choosing a verified eye clinic like America's Best Contacts & Eyeglasses in Richmond ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.