⭐Customer Reviews
4.6
★★★★☆
323 reviews on Google
America's Best has been our go-to for years -- all of my kids wear glasses, and this location has been amazing every single time. The manager is truly outstanding and always goes above and beyond to be helpful, patient, and accommodating. From appointments to picking out frames, the experience is always smooth and stress-free. We're so grateful to have a team we can trust and highly recommend this location to other families!
I'm updating my review because we were finally notified yesterday that our glasses are ready. I'm giving two stars due to the poor communication throughout this process.
It took over three weeks to receive the glasses, and we only got answers because we consistently followed up ourselves. There were no proactive updates, no status calls, and no clear timeline provided. Each time we contacted the store, we were told there was no additional information available.
My advice to new customers at this location: be persistent. Don't wait for a call -- you will likely need to follow up repeatedly to get updates.
We'll see how the pickup experience goes today and will reassess if needed.
I'm extremely happy with my new glasses! The quality feels premium, the fit is comfortable for all-day wear, and the lenses are crystal clear. I've received multiple compliments on the style, and they've made a huge difference in my vision. Ordering was simple, shipping was fast, and the packaging was well done. I especially want to thank the amazing staff Nkechi, Ayo, and Star for their outstanding customer service. They're the real reason I can see so clearly now, and I'm truly grateful for their help. Highly recommend to anyone looking for both style and function in their eyewear!
Amazing service! Wonderful staff all around! Very professional and curteous! A model location that is setting the standard for America's Best.
Ayo did an amazing job of finding my eyeglasses that I would have never find on my own. She is an asset to this branch & Im so happy to have worked with her to find what I needed. Keep up the great work America's Best!
Awesome service. Quick turnaround. I had to come back in for a quick adjustment and they are polite, fun, and professional.
This 1 star review is for their online "service". I ordered my contacts after they did my eye exam and on the day I'm expecting to receive them, they never show up. I check on the website and it says my order was canceled. No call, no email, no nothing. So I call and apparently there was a "glitch" and it was canceled by accident. Yeah, ok. So the guy reorder's my contacts, and on the day they are to be delivered.....nothing, again. So I check the website and it says "prescription pending verification". Well, I got my eyes checked through them, so there should be no pending anything. So I call....again, and this time the guy that placed my order for me on the phone ordered the wrong contacts and the system wouldn't allow it to go thorough. So, in the meantime, I've got no glasses, no contacts, nothing, and I'm blind as a bat, can't even drive in so blind.
Excellent service, quick results, and beautiful warm staff! Will definitely be coming back for my glasses here again!
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[?]Frequently Asked Questions
Where is America's Best Contacts & Eyeglasses located? +
America's Best Contacts & Eyeglasses is at 26914 FM 1093 Suite 200, Richmond, TX 77406, United States, Richmond, Texas 77406.
What services does America's Best Contacts & Eyeglasses offer? +
America's Best Contacts & Eyeglasses provides comprehensive eye care including services for this business. Call +1 346-307-8306 for specific service availability.
What are the opening hours of America's Best Contacts & Eyeglasses? +
America's Best Contacts & Eyeglasses is open 9 am-7 pm. Closed on: Sunday
Does America's Best Contacts & Eyeglasses accept walk-in patients? +
America's Best Contacts & Eyeglasses in Richmond accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at America's Best Contacts & Eyeglasses? +
Consultation fees vary by service at America's Best Contacts & Eyeglasses. Basic eye exams typically start from $50 to $150 in Richmond, while specialized treatments and surgeries may cost more.
Is America's Best Contacts & Eyeglasses equipped for emergency eye care? +
America's Best Contacts & Eyeglasses provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About America's Best Contacts & Eyeglasses
Get 2 pairs of glasses and a free, quality eye exam starting at $95 at Americas Best. Visit us online or call your local store to find exam times or shop our selection of frames.
How to Get Help at America's Best Contacts & Eyeglasses
To visit America's Best Contacts & Eyeglasses in Richmond, call +1 346-307-8306 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Richmond?
Choosing a verified eye clinic like America's Best Contacts & Eyeglasses in Richmond ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.