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Texas State Optical

📍 10177 Grand Pkwy Suite 101, Richmond, TX 77407, United States
[x] Active Centre⭐ 4.7/5 (242 reviews)🏆 Expert Choice🕐 9 am-6 pm📞 +1 346-210-5200⏱️ 3 min read
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Texas State Optical

Eye Care Provider
🏢
10177 Grand Pkwy Suite 101, Richmond, TX 77407, United States Richmond, Texas 77407
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Area / Ward
Aliana
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PIN Code
77407
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Plus Code
M75Q+88 Richmond, Texas, USA
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Timings
9 am-6 pm
Verified May 2026
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Texas State Optical

📞 +1 346-210-5200
📍 10177 Grand Pkwy Suite 101, Richmond, TX 77407, United States...
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Customer Reviews
4.7
★★★★☆
242 reviews on Google
5★
221
4★
1
3★
1
2★
0
1★
19
C
Chy
Mar 08, 2026
★☆☆☆☆
I had one of the worst experiences I've ever had with an eye doctor's office. My appointment was scheduled for January 16th at 12:15 PM. While I was in the Uber pulling up (literally about two minutes away), I received a voicemail reminding me about their 15-minute grace period and that my appointment could be given away if I didn't arrive in time. I arrived around 12:19-12:20 PM, well within the 15-minute grace period, but when I checked in they told me that since I was "late," it would be a wait. That already didn't make much sense given their stated policy. My boyfriend and I then waited about 45 minutes before anyone did anything. Around the 30-40 minute mark, we asked what was going on and were told that because I was late, the doctor had seen another patient first. Again, this didn't make sense because I arrived within their grace period. Eventually, a staff member brought me back to do a couple of basic tests (the air puff test and reading letters from a screen). After that, I was told to wait for the doctor. We then waited another 25-30 minutes with no communication. During that time, I even saw the doctor walk past us without acknowledging us or giving any update about the delay. When I finally saw the doctor, there was no apology or acknowledgment of the long wait, and the appointment proceeded as if everything had been normal. Unfortunately, the problems didn't stop there. I paid $60 for a contact lens exam and specifically requested that my contacts be shipped to my home, since I don't have easy transportation. I even wrote my address down and confirmed it before leaving. After a week and a half, I had received no tracking number and no shipment. When I called, I found out the contacts had never even been shipped. I then had to go back to try a different trial pair because the first ones were too dry. After confirming that I liked the new pair, I called to have them ordered and shipped again. Over the next couple of weeks, I called multiple times and spoke to three different employees, each giving a different explanation -- including that they were on back order or that they would be shipped soon. At one point, someone even told me I might need to pay $15 for shipping, which I explained I shouldn't have to pay since the repeated delays and failure to ship were on their end. They agreed to waive it. Then, after being told again that my contacts would be shipped, I received a call asking when I would come pick them up, even though we had already discussed shipping multiple times. After all of that, I finally received the contacts weeks later, but the box wasn't labeled for left vs. right eye, which is something that is normally clearly marked. Because they're closed on Sundays, I now have to call them again just to figure out which lens goes in which eye. Overall, this experience involved long wait times, poor communication, repeated shipping issues, and multiple mistakes. Something that should have been a simple appointment and order turned into weeks of phone calls and frustration. I would not recommend this location based on my experience.
Review photo
SM
Sandra McCarthy
Feb 05, 2026
★★★★★
Came in this morning to get some prescription lens put in some shades I bought online and had a great experience with Rosalina. Not only was she very helpful, but she was the sweetest person! She greeted me as soon as I came in, helped me get in and out super fast. I definitely will be returning soon to find some more reading glasses.
AC
Ana Casimiro
Mar 01, 2026
★★★★★
The staff here is amazing!!! Came for my annual eye exam and first time at this location and so happy with the customer service they provide. Rosalinda was amazing she was very helpful and made sure to explain everything to me.
DH
Dakotah H⭐ Local Guide
Mar 03, 2026
★★★★★
Been coming here for three years now, always excellent service. Today I had the pleasure of being helped by Rosalina. All the staff are ways knowledgeable and able to provide the answers to every question clearly and easy to understand.
JP
Jocelyn Pineda
Jan 07, 2026
★★★★★
I was looking for a new place to get my eye exam done since I moved, and I came across TSO. They're great and have a wide variety of frames! Rosalina helped me find a pair that fit me great and went over my insurance to make sure I received the best price for everything. Dr. Miao was attentive and made sure all my concerns were taken care of. This is my new eye office!
MM
Med-Pro Medical Supply⭐ Local Guide
Dec 31, 2025
★★★★★
TSO is the best optometrist in this area! The staff Amber and Julissa are great! They explained everything to me and didnt pressure me to buy frames. Dr Maltz was excellen! He explained the importance of me managing my diabetes and they work hand in hand. Great service! I highly recommend!
SK
Shakeria Kyle⭐ Local Guide
Mar 06, 2026
★★★★★
Dr. Del valle was really patient and took her time with my kids . Julissa and Rosalina were really great with my kids also. Would definitely recommend 10/10!!
JS
Jack Smith
Mar 09, 2026
★★★★★
This place offers excellent service. The doctor was good, and Rosalina was great with the glasses. I would definitely go there again and recommend it to others.
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📈Quick Comparison: Top Eye Clinics in Richmond
NameRatingPhoneLink
Texas State Optical Current⭐ 4.7 (242)✅ YesView Details
Richmond Eye Experts ⭐ 4.9 (798)✅ YesView Details
Frame & Focus Eye Care ⭐ 4.9 (358)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Texas State Optical located? +
Texas State Optical is at 10177 Grand Pkwy Suite 101, Richmond, TX 77407, United States, Richmond, Texas 77407.
What services does Texas State Optical offer? +
Texas State Optical provides comprehensive eye care including services for this business. Call +1 346-210-5200 for specific service availability.
What are the opening hours of Texas State Optical? +
Texas State Optical is open 9 am-6 pm. Closed on: Sunday
Does Texas State Optical accept walk-in patients? +
Texas State Optical in Richmond accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Texas State Optical? +
Consultation fees vary by service at Texas State Optical. Basic eye exams typically start from $50 to $150 in Richmond, while specialized treatments and surgeries may cost more.
Is Texas State Optical equipped for emergency eye care? +
Texas State Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Texas State Optical

TSO Richmond Aliana is located in the New HEB Shopping Center at corner of Grand Parkway and Harlem Road. Eye exams available from our experienced optometrist Dr. Iris Miao O. D. We take vision insurance benefits. Hundreds of brand name eyeglasses for you to try. You can select shatter resistant, UV, glare free lenses. Ultra-thin lenses make you look younger. Blue light protection lenses if you use digital devices and computers. We carry major brand contact lenses and can help you make the best choice for your eyes. Visit us if you need treatment for dry eye, sore eyes, ocular diseases, emergencies, pediatric eye emergencies, cataracts, diabetic retinopathy, astigmatism, and presbyopia diagnosis.

How to Get Help at Texas State Optical

To visit Texas State Optical in Richmond, call +1 346-210-5200 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Richmond?

Choosing a verified eye clinic like Texas State Optical in Richmond ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday9 am-6 pm
Tuesday9 am-7 pm
Wednesday9 am-6 pm
Thursday9 am-7 pm
Friday9 am-6 pm
Saturday8:30 am-4 pm
SundayClosed
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJvT5-XmsfQYYRW_1mQy0CQ9k