⭐Customer Reviews
4.8
★★★★☆
808 reviews on Google
Absolutely wonderful experience! The Atmosphere was great, warm and welcoming. All questions were answered right away. Laura took our orders she was extremely helpful and engaging, and professional.
When my husband and I picked up our new glasses we were met with that same professional and friendly energy from the other staff during the fitting process.Excellent Experience. Excellent customer service. I will definitely go back again and highly recommend this store. Very satisfied customers.
Absolutely blown away by the service at Eyemart Express in Round Rock! We walked in and were greeted with genuine warmth, and within 30 minutes they had two pairs of prescription glasses ready for my daughter--perfectly done and hassle-free. Fast, friendly, and flawlessly efficient. Highly recommend!
Laura at Eyemart Express was absolutely amazing from start to finish. Not only did she help me choose the perfect pair of glasses that truly looks good on me, but she was incredibly knowledgeable about my insurance. She took the time to explain my coverage in detail, broke down what was included, what my benefits applied to, and made sure I was getting the most value out of my plan. She answered all of my questions with confidence and made the entire process stress-free and easy to understand. Laura was patient, professional, and genuinely cared about making sure I was happy and informed. This was hands down the best eyewear experience I've had--highly recommend working with her!
This was the first place I took my child since he started getting glasses at five years old they make you feel so welcome. They explained everything in detail and try to get you the best deal possible. I feel that there are there for the best interest of the person that is needing this great customer service
I've been coming to Eyemart Express in Round Rock for years. Old and new location . The fact that I could get my glasses the same day, was the selling point! Dan and all of the Eyemart Express employees are so helpful. When you find a place that constantly delivers, stick with them. I will always stick with Eyemart Express Round Rock.
Unfortunately, I have not had the experience that some of my fellow reviewers have had. While I did appreciate the variety of frames in stock, the specific associate I interacted with, Esmeralda, was unprofessional, did not walk me through the lenses options, and added a $50 extra warranty charge without asking for my permission. It wasn't until after I paid that I was provided a receipt that outlined the cost breakdown. I feel that extras should always be clearly communicated to customers. At this point, I was going to cut my losses, pick up the glasses, and never go back. When I tried on my "finished" glasses, the lenses were incorrect. The prescription sunglasses had two different colored lenses, only one was anti-reflective, and the overall cut was wrong. Altogether, I am very disappointed with my experience.
We are in town for thanksgiving and unfortunately the dog ate my kiddos glasses, after calling around multiple places and getting told they didn't have the right lenses we needed I finally landed here. When we got there Will was so helpful helping us choose a pair of glasses. Very quick and painless. Definitely will recommend them to everyone!
Great service even when busy! Laura helped me pick out my frames and gave me honest opinions. Will helped me understand my vision insurance and what would be covered. Eyemart always has great promotions going on, I received a completely free pair with a purchase of another!
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[?]Frequently Asked Questions
Where is Eyemart Express located? +
Eyemart Express is at 2800 S I-35 Frontage Rd Ste 306, Round Rock, TX 78681, United States, Round Rock, Texas 78681.
What services does Eyemart Express offer? +
Eyemart Express provides comprehensive eye care including services for this business. Call +1 512-246-7799 for specific service availability.
What are the opening hours of Eyemart Express? +
Eyemart Express is open 9 am-7 pm. Closed on: Sunday
Does Eyemart Express accept walk-in patients? +
Eyemart Express in Round Rock accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Eyemart Express? +
Consultation fees vary by service at Eyemart Express. Basic eye exams typically start from $50 to $150 in Round Rock, while specialized treatments and surgeries may cost more.
Is Eyemart Express equipped for emergency eye care? +
Eyemart Express provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Eyemart Express
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
How to Get Help at Eyemart Express
To visit Eyemart Express in Round Rock, call +1 512-246-7799 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Round Rock?
Choosing a verified eye clinic like Eyemart Express in Round Rock ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.