EYE CARE OF SUGAR LAND

I went to these people with the idea that they were looking out for my best interest . After questioning me over and over do I have itchy eyes l said just a little. They gave me an eye test got a new prescription for my glasses. Then l saw the doctor he looked in my eyes got a Q-tip then said I need to get my eyes flush. Went back in the office. The manager gave me a bag at the time. I didn't know that was not necessary some Eye heating pads which was reusable. She gave me three of them which was $30 apiece which cost me $90 then charge me 350 for the next visit to get my eye flush which later I find out I didn't need saying I have fluid in them.. so I was scheduled to come in the next Saturday. She put the 350 on my card plus the 90 which added up to 440 and I asked her about the iPads. She said they was for me to wear until I come back for my appointment.. after checking my credit Medical Card they took the money out before my surgery so I confronted her clearly upset. I asked her why would you take my money out before my surgery and then charge me $90 for some reusable mass? I only need one. She said it was part of my prescription but that's not a prescription. They're just cotton heating pads that can be reused. I only need one. They said they took the money out before my surgery because I needed to pay for my medicine which don't make no sense and to top it off while filing out my information they asked for your whole Social Security number, which I wasn't comfortable with, but my Social Security is on lockdown after complaining about being so sneaky and taking my money out she gets an attitude with me which you never supposed to argue with the customer. So I asked for my money back the 440. She didn't wanna give me the money back for the Eye heating pad saying that I took him. I told her you didn't explain to me that they were reusable and they are not a prescription so she got very angry so I told her to put the 350 back on the card. These peoples are crooks. I don't know if they just do this to Black people other minorities but I advise you not to deal with these folks.. and here is the so-called prescription she sold to me for $30 apiece which total 90 bucks.

This place used to be much better. Unfortunately, after the change of the Doctors, the new Optometrist does not have a welcoming attitude and seems rude when seeing the patients. She needs to learn a better manner and treat the patients respectfully. On the positive side, front desk people are nice as before.

My experience at Eye Care of Sugar Land was extremely disappointing, and I want to be very clear about why. The front desk staff was polite and helpful, but my interaction with Dr. Thanh Huynh was the complete opposite. She came into the room with an attitude that was rude, short, and dismissive from the very beginning. When she mentioned additional services and something about "special glasses," I asked her what that meant because I genuinely didn't understand. Instead of explaining it, she brushed me off like I was bothering her. There was no patience, no clarity, and absolutely no effort to make sure I understood what she was recommending. What upset me the most was how she spoke to and handled my children. She was noticeably irritated with them even though they weren't doing anything wrong. As a mother, that instantly threw me off. There is no reason for a doctor who works with families to be that harsh or cold toward kids. During the exam she also held the bright light in my eyes for an unnecessarily long time, and it felt uncomfortable and careless. The whole interaction lacked professionalism, compassion, and basic respect. I will never return to this office solely because of her. The front desk treated us well, but Dr. Huynh's attitude and behavior completely ruined the visit. Patients deserve to feel respected and clearly informed, and that is not what we received here.

We walked in for routine eye exam, and I was lucky enough to be checked in immediately. Bothe eye doc and the staff are nice and professionally. They examined my eyes very carefully and in details. There was no more time slot for my wife that time, so she made appointment to come the next day. I'll definitely come back for the next eye exam.

It was a great visit. The eye exam was thorough and the doctor explained everything she was going to do. Something new, I was escorted next door to Lenscrafters to get my prescription filled. That was a nice touch as I am on a cane!

Dr. Huynh and her staff are great! If you have a busy schedule, and need a very knowledgeable eye specialist, I highly recommend Dr. Thanh Huynh. Happy Holidays Team Huynh, thanks for helping me See the light!

Would not recommend. No good customer service. Did not like the way the doctor administered the exam. Did not even ask how I was upon greeting her. Doctor could have been more friendly .

Great service. Amazing doctor. Very professional. Appointment was on time and quick. Will return for next eye exam.