⭐Customer Reviews
4.8
★★★★☆
207 reviews on Google
I wasn't happy with my previous eye doctor who was very rude, so I decided to give Eyecare Experts a try. I loved them!! I actually walked in to make my appointment and the staff was super friendly and welcoming. Even on the day of my appointment they were very nice. Dr. Jiwani was great! He was very knowledgeable and thorough and seemed very caring. I will definitely be back. I highly recommend them for your Eyecare needs!
Eye Care Experts truly lives up to their name. From the moment you walk in, the staff is welcoming, professional, and genuinely caring. They take the time to explain everything clearly and make you feel comfortable throughout the entire visit. The doctor is very knowledgeable and attentive, and you never feel rushed. The office is clean, well organized, and runs efficiently. I really appreciate how much they care about their patients and their eye health. I highly recommend Eye Care Experts to anyone looking for quality eye care and excellent customer service.
I cannot speak highly enough of my experience at eyecare experts--it was truly life-changing from start to finish. From the moment I walked in, I was impressed by the professionalism, warmth, and efficiency of the entire staff. The office is modern, impeccably clean, and clearly designed with patient comfort in mind.
The doctor and the team were exceptional at every step. They took the time to walk me through the procedure, explain all the risks and benefits, and answer every question with patience and clarity. I felt informed and supported.
The eye exam procedure itself was incredibly fast. What amazed me most was how quickly I noticed within hours, my vision was dramatically improved with the prescription. No more glasses, no more contacts. It honestly feels like a miracle.
What sets Eyecare Experts apart is not just the technology and expertise, but the human care. The follow-up was thorough, and they made sure I felt confident during the process. They treat you like family, not just another appointment on the schedule.
If you're considering doing your eye exam here. It's one of the best decisions I've ever made, and there's no better place to trust your eyes than with this outstanding team. Don't wait--see the world more clearly with EyeCare Experts
Update of 12/6/25 review: This is an updated review for the Sugar Land location. Dr. Zubin Jiwani contacted me directly learned my appointment was cancelled. His staff reached out as well to reschedule. Both apologized for the inconvenience. When my appointment day arrived I was greeted warmly. The interactions between the staff and other waiting patients was cordial and helpful. After completing the necessary paperwork I was assisted by the technicians, one of whom gave me a laser-engraved water bottle. I was then seen by Dr. Jiwani. I came in for contacts and the staff was willing to offer a tutorial on use, but I assured them that I didn't need it since I'd used contacts in the past. Dr. Jiwani walked me through ordering directly from the office and the cost benefit since I wasn't a daily user. He offered the trials, his last remaining, then submitted the order, which arrived quickly. Before leaving Dr. Jiwani apologized again for the confusion and assured me that he'd spoken to his staff about it. It's a busy location, but it was convenient and accommodating. Thank you, Dr. Jiwani.
This place is fantastic, and the staff is wonderful! Switching to Ortho-K lenses has been a life-changing experience. Although I was initially skeptical when Dr. Zubin Jiwani recommended the treatment after I'd worn glasses for myopia for over 20 years, the result feels like a miracle. My vision is now near-perfect, and I no longer need glasses at all, it's easy to use and cost is affordable.
Update on 10/26: it's a nightmare that never stop. After 4 month, they send me a bill say I still own them 15 dollars for the first appointment and going to charge me another 50 dollars for late payment? They refund me 45 dollars first. The biggest problem here, is the manager is not honest. They over charge you for everything and slide in a lot or additional service without telling you until you ask. And the manager called me to apologize and blame all the overcharge to her young employees. She told me on the phone said if she was in store that day she would not allow that happened. But I clearly remember she was in store that day when I was there and she was apologizing to another customer said she is the manager. She said if I am good people I should delete the review and forgive their young employee who are hardworking and passionate about their job.
Updates: I got the refund for the overcharged part for my contact exam. If you come here, make sure you are familiar with your insurance policy and ask every item they give you if it has extra charge.
I spent 200+ just for a regular exam and contact lenses exam. I provide them my insurance, my plan will only require copay 60 dollars for contact lenses exam. But here, they charged me 100+ with my VSP insurance just for contact exam. No printed detail item price on the receipt, only handwriting next to the overall price. The doctor prescribed me a new brand contact lenses. I tried this Alcon glass for a week and find it is super hard to take off. I called in to requested switch back to my original brand but the doctor never called me back. At the end of my visit, they just give me a microwaveable eyemask without even asking if I need it. I was like oh good, is this something free? And they say no and charged 30 dollars which double the price of the similar product on Amazon. I paid $250 for just one visit. Plus, their room smells not very muddy like someone never showered.
Honestly the best doctor I have ever been to, his knowledge and help is beyond what I had ever had with any other doctor, I took his advice and did the Ortho K Lenses and vision is perfect with them, Everything is sharp in the day without wearing anything.
This place is super well kept and the staff is really nice. I was prescribed corrective lenses and it fixed my vision almost completely within a day of wearing them. I haven't been able to see this good since as long as I can remember. I've been wearing them for a little over a week now and I'm seeing things I've never seen before. I recommend getting treatment from this place and these people because they will treat you right, and with care.
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[?]Frequently Asked Questions
Where is Eyecare Experts located? +
Eyecare Experts is at Next to Vision Works, Near Macy's, 16535 Southwest Fwy Suite 790 B, Sugar Land, TX 77479, United States, Sugar Land, Texas 77479.
What services does Eyecare Experts offer? +
Eyecare Experts provides comprehensive eye care including services for this business. Call +1 713-340-0000 for specific service availability.
What are the opening hours of Eyecare Experts? +
Eyecare Experts is open 10 am-6:30 pm. Closed on: Sunday
Does Eyecare Experts accept walk-in patients? +
Eyecare Experts in Sugar Land accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Eyecare Experts? +
Consultation fees vary by service at Eyecare Experts. Basic eye exams typically start from $50 to $150 in Sugar Land, while specialized treatments and surgeries may cost more.
Is Eyecare Experts equipped for emergency eye care? +
Eyecare Experts provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Eyecare Experts
Eyecare Experts - Sugar Land is your trusted destination for comprehensive eye care, led by experienced optometrist Dr. Zubin Jiwani. We provide state-of-the-art eye exams, contact lens fittings, and specialty eye care services for patients of all ages.
We specialize in:
Comprehensive Eye Exams for Adults & Children
Contact Lens Exams & Fittings (including hard-to-fit lenses)
Orthokeratology (Ortho-K) - Non-surgical vision correction while you sleep
Myopia Control for Children - Slow down nearsightedness progression
Dry Eye Treatment
Red Eye & Eye emergencies
Diabetic Eye Exams & Glaucoma Screening
Located conveniently in Sugar Land, TX, we proudly serve families across Sugar Land, Missouri City, Stafford and surrounding Fort bend area.
How to Get Help at Eyecare Experts
To visit Eyecare Experts in Sugar Land, call +1 713-340-0000 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Sugar Land?
Choosing a verified eye clinic like Eyecare Experts in Sugar Land ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.