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Visionworks First Colony Mall

📍 16535 Southwest Fwy #790, Sugar Land, TX 77479, United States
[x] Active Centre⭐ 4.5/5 (311 reviews)🏆 Expert Choice🕐 11 am-8 pm📞 +1 281-565-0666⏱️ 3 min read
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Visionworks First Colony Mall

Eye Care Provider
🏢
16535 Southwest Fwy #790, Sugar Land, TX 77479, United States Sugar Land, Texas 77479
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Area / Ward
First Colony Mall
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PIN Code
77479
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Plus Code
H9RF+WP Sugar Land, Texas, USA
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Timings
11 am-8 pm
Verified May 2026
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Visionworks First Colony Mall

📞 +1 281-565-0666
📍 16535 Southwest Fwy #790, Sugar Land, TX 77479, United States...
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📷Photos (12)
Customer Reviews
4.5
★★★★☆
311 reviews on Google
5★
265
4★
8
3★
2
2★
8
1★
28
AJ
Anjali Jose
Feb 23, 2026
★☆☆☆☆
Zero stars. Extremely disappointing experience. I have been trying to contact the First Colony Mall location in Sugar Land for over a month and have received no response. Each time I reached out to customer service, I was told they attempted to contact the "busy office" and passed along my information -- yet I never received a single call back. I ordered glasses from this location to be shipped to my address in New York. The store associate, Amin, assured me they would be shipped at no cost and would arrive in approximately two weeks. Instead, I went over a month without my glasses. Ultimately, I had to ask a family member to physically go into the store, only to discover that the glasses had never been shipped. When my family member inquired about the situation, Amin acted as though she had no knowledge of the matter. To make things worse, my family member had to pay out of pocket to ship the glasses to me -- something that was clearly promised to be handled by the store. I am writing this in hopes that the Sugar Land store manager sees this and reaches out to me, as it has been nearly impossible to get assistance over the phone. My family has been loyal customers of VisionWorks for several years, but after this experience, we will not be returning. This level of customer service is unacceptable and incredibly disappointing.
CP
Craig Peters
Mar 06, 2026
★★★★★
Amin is the name of the excellent staff, Service is above and beyond. She called was professional. She was engaging and knowledgeable. Great store and staff to meet your needs.
JH
Janice Henderson⭐ Local Guide
Nov 23, 2025
★★★★★
I love this location. The customer service we received was EXCELLENT. The sales associate was very kind and knowledgeable. She was patient and helped my daughter with selecting her glasses. Kudos to this young lady. Her friendly demeanor exceeds the perfection of customer service. We definitely will be back soon so I can purchase some glasses also.
AM
ashik mahmud
Feb 28, 2026
★★★★★
I was there in January and February with my wife and kids for our glasses at this store and Ms. Amin helped us from A to Z very warmly and efficiently. She was very skilled, amiable and helpful throughout our journey at Vision works this year.
SS
Sylvia Sandoval
Jan 21, 2026
★★★★★
Came in to get a new pair of frames for my daughter And Taylor Ross Was an excellent Friendly and very professional. She had the most biggest beautiful smile, and we were in and out. I highly recommend anyone and ask for Taylor Ross. She is located in missouri city location
A
Abhi⭐ Local Guide
Nov 17, 2024
★☆☆☆☆
Great staff. Their trademark "High Index" lenses are the best in the industry. Frame quality on the other hand is pathetic.They took my measurements in-store for the frame but they failed to make the frame fit to me, it always slides down while walking. I called them and told them that and over the months I went there thrice to tighten them(they basically heat up the shoulders with hot air and bend them to fit to you). The rubber on the frame keeps coming off and since I use them for long hours my ear goes numb as it rubs it. Pictures attached. Avoid frames from here but you have to have to try their high index lenses.
Review photoReview photoReview photo
N
Natasha⭐ Local Guide
Dec 10, 2025
★☆☆☆☆
Very disappointed with picking up my glasses. The Due date date was Nov 21st and I called twice to see if they were ready since I did not receive a text message. I finally went into the store today December 9th, and the sales Associate told me they had been ready since nov 26th and they sent me text. I DID NOT receive a text message and am very disappointed that the no one let me know, especially since I called twice asking about them and they told me they weren't. You really should have called me and let me know they were ready and saying I got a text message when i didnt is really frustrating
EV
Erick Villanueva
Dec 04, 2025
★★★★★
The price is really high compared to other optical , but I like how you guys do the lenses. I spend $800 for 2 pairs with simple frame, but all in all I like the place. I been 30 years costumer since eye master.
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📈Quick Comparison: Top Eye Clinics in Sugar Land
NameRatingPhoneLink
Visionworks First Colony Mall Current⭐ 4.5 (311)✅ YesView Details
LensCrafters ⭐ 4.9 (1415)✅ YesView Details
Outlook Eye & Laser Center: Dip Jadav, MD ⭐ 4.9 (1151)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Visionworks First Colony Mall located? +
Visionworks First Colony Mall is at 16535 Southwest Fwy #790, Sugar Land, TX 77479, United States, Sugar Land, Texas 77479.
What services does Visionworks First Colony Mall offer? +
Visionworks First Colony Mall provides comprehensive eye care including services for this business. Call +1 281-565-0666 for specific service availability.
What are the opening hours of Visionworks First Colony Mall? +
Visionworks First Colony Mall is open 11 am-8 pm. Closed on: Sunday
Does Visionworks First Colony Mall accept walk-in patients? +
Visionworks First Colony Mall in Sugar Land accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Visionworks First Colony Mall? +
Consultation fees vary by service at Visionworks First Colony Mall. Basic eye exams typically start from $50 to $150 in Sugar Land, while specialized treatments and surgeries may cost more.
Is Visionworks First Colony Mall equipped for emergency eye care? +
Visionworks First Colony Mall provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Visionworks First Colony Mall

Visionworks First Colony Mall in Sugar Land, TX makes eye care simple and convenient for the whole family. The independent optometrist near our storefront administers professional eye exams in Sugar Land, TX. Annual eye exams are essential for maintaining good vision and overall eye health. Discover a wide selection of glasses and contact lenses for every need, featuring top brands like Ray-Ban, Nike, and Longchamp. Our friendly eyewear specialists are ready to help you find the perfect fit. Visionworks is a trusted optical retailer with a tradition of quality care and over 770 locations nationwide.

How to Get Help at Visionworks First Colony Mall

To visit Visionworks First Colony Mall in Sugar Land, call +1 281-565-0666 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Sugar Land?

Choosing a verified eye clinic like Visionworks First Colony Mall in Sugar Land ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday11 am-8 pm
Tuesday11 am-8 pm
Wednesday11 am-8 pm
Thursday11 am-8 pm
Friday11 am-9 pm
Saturday11 am-9 pm
SundayClosed
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJBei9pTPzU4gRJKfw56bXQnU