⭐Customer Reviews
4.5
★★★★☆
41 reviews on Google
Overall experience was very positive. Waiting times for referral, consultation through to surgery itself were very short (less than 2 weeks between each stage). Staff were friendly, knowledgeable and efficient. Information provided by the clinical staff was detailed, and they were more than happy to spend the time to answer my many questions. Surgery itself was smooth and efficient, and the team were brilliant. The post-op follow-up was reassuringly thorough, picking up a minor issue which delayed surgery on the second eye by a week. The results have been life changing for me - no cataracts, and better vision than even my contact lenses gave me.
From the moment I walked through the front door the staff were friendly and attentive. The care and treatment I received was first class. Highly recommended.
From the initial cataract consultation to three weeks later having the surgery was mind blowing. I must highly commend Newmedica in Hampshire on their highly efficient operation to get everything done flawlessly. Even organising transport as I had to come across from the Island. Thank you to all the team in enlightening my life again. Even the Captain on the fastcat said Aye Aye to me when boarding on my return journey.. Thanks Team.
I visited for an assessment for cateract surgery and approx 3 staff for various tests, all the staff were very friendly, professional and explained the procedure for surgery. I was lucky enough to have a cancellation appointment for 2 days later for this surgery.
On the day of surgery all of the staff were very nice putting me at ease. They explained each step of the procedure and when I was taken into the theatre for the surgery, they were all very professional with a lovely manner so I did not feel nervous or anxious at all. The actual surgery took approx 15 minutes and I felt no discomfort at all. Very pleased with how it went and I am recovering well.
New Medicare is easy to get too, the building is very modern, clean with plenty of seating and facilities.
I will be going back for the other eye once this one has recovered.
I would highly recommend using New Medicare.
My wife had a referral from Specsavers, who owns this business, regarding possible glaucoma. The only contact that we have had is from an ansaphone message, which was not very clear and took time from phone history to discover who it was from. A phone appointment was made with a receptionist, who appeared to be in training, until she was prompted for the postcode her directions were that it was near the shops. My wife attended the appointment, where tests were carried out, and she was told the consultant was ill and that she would be contacted within a week.
This was on the 3rd of June, over a month ago. The concern is that she has not ever had any contact by email, text,post, or paperwork from the appointment, only the original phone message.
As this is a national franchise, I have already made a complaint to the head office, with no reply.
It should not be on the patient to call the business to discover the reason. They are claiming money from the NHS.
Had a cataract removed from my right eye. Arrived for my 7.45am appointment, surgery was complete and I was discharged by 9.00am.
A superb and efficient service, without incident.
I would certainly recommend Newmedica Fareham.
I went for cataract surgery in September and was very impressed by the quality of service, the friendliness of staff and the nice clean new building. Everything was very clearly explained to me during the pre-operation visit, with the various options, and again when I went for the actual operation. Because of this I did not feel anxious at all about the surgery which went very well. I am delighted with the result and thoroughly recommend Newmedica.
Lovely experience at this eye clinic today, Chris and Chris were both brilliant as was Dr Bhatt, also have to mention the lovely Jade, will be quite happy to attend again for my next appointment, absolutely recommend.
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[?]Frequently Asked Questions
Where is Newmedica Hampshire Eye Health Clinic & Surgical Centre located? +
Newmedica Hampshire Eye Health Clinic & Surgical Centre is at Solent Business Park, St Andrew's House, 4400 Parkway, Whiteley, Fareham PO15 7FJ, United Kingdom, Fareham, United Kingdom PO15 7FJ.
What services does Newmedica Hampshire Eye Health Clinic & Surgical Centre offer? +
Newmedica Hampshire Eye Health Clinic & Surgical Centre provides comprehensive eye care including services for this business. Call +44 1489 858401 for specific service availability.
What are the opening hours of Newmedica Hampshire Eye Health Clinic & Surgical Centre? +
Newmedica Hampshire Eye Health Clinic & Surgical Centre is open 8 am-5:30 pm. Closed on: Saturday, Sunday
Does Newmedica Hampshire Eye Health Clinic & Surgical Centre accept walk-in patients? +
Newmedica Hampshire Eye Health Clinic & Surgical Centre in Fareham accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Newmedica Hampshire Eye Health Clinic & Surgical Centre? +
Consultation fees vary by service at Newmedica Hampshire Eye Health Clinic & Surgical Centre. Basic eye exams typically start from $50 to $150 in Fareham, while specialized treatments and surgeries may cost more.
Is Newmedica Hampshire Eye Health Clinic & Surgical Centre equipped for emergency eye care? +
Newmedica Hampshire Eye Health Clinic & Surgical Centre provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Newmedica Hampshire Eye Health Clinic & Surgical Centre
Newmedica is one of the leading independent sector providers of NHS funded ophthalmology services in England.
The foundation of Newmedica is built on personal experience so we understand, and we focus on making a difference for our patients.
Our vision is a society where everyone can get access to free or affordable world class treatment for advanced eye conditions without any unnecessary delay or worry.
We deliver over 150,000 patient interactions annually in more than 26 locations across England. We have a proven track record of working with the NHS, currently we provide services for 22 NHS contracts.
99% of patients would recommend us
From the surveys our patients complete when they leave us.
How to Get Help at Newmedica Hampshire Eye Health Clinic & Surgical Centre
To visit Newmedica Hampshire Eye Health Clinic & Surgical Centre in Fareham, call +44 1489 858401 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Fareham?
Choosing a verified eye clinic like Newmedica Hampshire Eye Health Clinic & Surgical Centre in Fareham ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.