Riverton Family Eye Care

If someone specifically states on their voicemail that they can't take phone calls or make phone calls due to their disability and the severity of it. Please respect that it's not just a preference it's an ADA accommodation, with a provided email for contact and your receptionist flat out, disregarded it, and it was very clearly stated on my voicemail. This is unacceptable.

I took my 84 year old Mom here on 11/14. From the moment we walked in to the moment we left was absolutely phenomenal! My Mom is hard of hearing, and Dr Johnson was so amazing, even when he had to repeat things. His magic trick we absolutely loved. The beautiful ladies in his office are top notch! Figuring out insurance, helping her pick out frames and what lenses were best for her, absolutely AMAZING! We actually enjoyed our time in this office. Just simply amazing!

I do not recommend this place. I should have known it was too good to be true when you call and can get a same day appointment. The Dr. wasted my time at the end of the appointment with stupid jokes and magic tricks. I am not a little kid and I don't have time for that. My time is valuable and that is a waste. Second I was suppose to get a trial pair of contacts ordered. It took over 2 months to get them. They didn't bother to call and tell me that they were in. Also they told me that since I was a new patient my digital images of eyes would be covered. I doubled checked with the person that did those images and they assured me that I would not have to pay for them since I was a new patient. Well 2 months later I get a bill for those images. Not only did they bill my eye insurance they tried to get my medical insurance to cover it. When I went to them to ask why when they told me I would not have to pay they said that I would have to pay. They lied to me. Also the exam that they did made my vision worse. I still have blurry vision and when I called to tell them about it I was told I would have to have another full exam. That is completely unacceptable since t h is was all done within a couple days to 2 weeks of the initial exam. Don't waste your time with this office.

I am very pleased. They have such a great selection of eyewear with reasonable prices. The doctor is awesome and so are all the girls who work in the office. Professional, attentive and easy to work with. Nice office too.

Friendly, used to be affordable, but now a total overpriced rip off! Dr. Johnson is great with magic tricks, and very friendly, staff is always polite, but the prices have gone up so much. After my last exam watching the poor girl run through all the different prices using a calculator and then going on about rebates, going from $500 to $200, it was overly confusing and obviously not standardized so you know they are just getting some type of kick back or commission. He may have "some of the best state of the art equipment" but you'll be charged 5x what you're expecting. I love supporting local and recommended this place for years, but do your self a favor and shop around.

Horrible experience, went in for contact lense exam and was very clear I had a video appointment with my oncologist in 30 min so I had to hurry. Acknowledged my request and said he'd hurry no problem, then after the exam refused to let me leave until I listened to multiple jokes and stories. Within an hour of leaving I received around collection calls a day for 2 days demanding I pay the $150 not covered by insurance immediately, that was fine and I only wasn't available because I was already starting to get extremely sick when I went in and didn't leave my bed for 2 days afterwards. Apologized and paid them my co pay. My daughter who was almost 21 had an exam at the same time, we went to Costco to order contacts but neither Costco nor I could get them to answer or return my daily phone calls for 5 days. Finally 2 weeks later they called me back and stated they have no record of any calls or requests, so in no way did they even acknowledge the fact that at that point after demanding their $150 per person payment they have now cost me $300 because my daughter no longer has insurance due to them ignoring many many messages left explaining the situation and urgent need. The woman responded only by saying "well, we have no record of that but I can send it over right now" and then it was there, so it was a less than 5 min job and lack of caring about anyone's situation besides theirs in the end. I hope every person that goes in doesn't pay their co pay, maybe they'll understand empathy-in so many ways that they had none for our situation. Thank you for costing a single mom of 4 with end stage cancer $300! I'm very glad I wasn't as dishonest and unprofessional as you all were by making me late to my oncologist appointment for jokes, and harassing me- not billing me but harassing me for the same amount of money you ended up costing me. I hope your business gets exactly the karma it deserves. Way to go!

Amazing group of people. If your in need of eye Dr. Jodie Johnson is awesome. His staff is friendly and very helpful. Please check them out you won't be disappointed. Been going to them now for several years and have always had great experiences

The staff at Riverton Family Eye Care are top notch professionals. Big beautiful office and smiling care puts everyone at ease. Dr. Johnson is well read in his desire to bring the best care for each patient, using top of the line technology in our ever changing world.