Eyecare Center of Leesburg

Update: They are listed as temporarily closed but for some reason I am still getting messages from them to schedule an appointment. Do not schedule anything here they are not open. Previous experience in early 2025: They have been struggling for about a year now. I went in for a contact lense appointment in early 2025. Once I got there they told me they cannot purchase lenses for me and can just give me the prescription. I get back to the appointment and the doctor tells me they already have a up to date contact prescription for me and I don't need the appointment. I had asked the receptionist weeks ago if they had one for me and she said no, that was the only reason I made the appointment and drove 40 minutes into Leesburg. They seem completely unorganized. This was disappointing because when I first became a patient in 2024 they were one of my best experiences with an eye doctor.

Very disappointed. It appears as if the office closed without notification and so far, my numerous attempts to retrieve my son's records, has been ignored. We have been patients in this office for years and years. I am very upset that this is how they decided to handle the closing of their office. My son is on special RX drops for his eyes and we have no records to take to another doctor. Zero stars if I was able.

Please listen to the previous one-star reviewers. We wish we had. The practice has been responding to less than favorable reviews with the same response for the past two months. Nothing has been done to address the problem. Summarizing our experience since June 2025: - no response to our pre-surgery calls with questions about surgery prep - confirmed surgery dates were rescheduled twice - on arrival for a surgery follow-up appointment in Sterling we were told the appointment was scheduled in Manassas when all previous appointments had been in Sterling. The staff told us we were in the wrong place instead of admitting a mistake was made. - on arrival for another scheduled appointment in Leesburg we were told to come back three days later because we were there on the wrong date. We responded to every text confirming appointments. - five post-surgery follow-ups and I've seen a different doctor each time Dr Reisner earned 5-star reviews but the staff is dragging this practice down. The mistakes might be tolerated if the staff were respectful and apologetic. Instead you're treated as if you're nothing more than a gray-headed imbecile. Find another practice.

I've always gone to Costco of course for my glasses/contacts prescriptions until yesterday. I didn't know what I didn't know until meeting with Dr. Leigh. She took her time and explained what was going on with my old eyes, told me what I was doing wrong and what I should be doing and gave me options. She did a full exam including retinal scan for the same price as going to Costco for a basic quick prescription exam. Oh, and Dr. MacGrew has been great too keeping my eyes healthy.

Highly recommend the Eye care Center of Leesburg. Go every year and have a thorough eye exam. Office is clean and cheerful. Everyone is friendly and aproachable. Dr. Leigh explained everything clearly. There was little to no wait time. Thanks so Tanya for explaining the reasonable out of pocket costs to me.

After getting text and email notices that I was due for my annual exam, I called multiple times, no one answered the phone nor returned the messages that I left. I finally drove over to make an appt. The front office looked like no one was working. Only a sign to have a seat. Their optical department is non existent. Finally when someone came up from the back, she told me they had been having phone problems for 2 months. Then when I asked to make an appointment with Dr McGrew I was informed that he retired 2 weeks ago. This was very disappointing. Especially after being a patient of his for 30 years that there had not been any notification of this. For these reasons I will be looking for a new eye care specialist.

I had a fantastic experience at the Eye Care Center of Leesburg! The staff was warm and welcoming, and the whole process was smooth and stress-free. Dr. Leigh was thorough and took the time to explain everything during my exam, which I really appreciated. Overall, it was a great experience--I'll definitely be coming back!

I have attempted to reach someone for several weeks now and have gotten no response. After getting a bad review from my mom, they told us to reach out to them via email to schedule an appointment just for more radio silence. I understand being short staffed and I myself work in healthcare; however, I find this completely unacceptable. Not only have I tried to reach you all countless times, I even drove out to the office immediately after work the other day at 5 and the office was closed despite the hours being listed as open until 6:30pm. If you are going to be closed unexpectedly, the decent thing to do would be to at least have a sign on the door. I have been a patient at Eye Care Center of Leesburg for almost 10 years and have never been treated this way before. If this is indicative of the care I can expect moving forward, I'm not sure I feel comfortable continuing my eye care here.