📋 Eye Care Provider
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LensCrafters
📍 12300 Jefferson Ave Suite 904, Newport News, VA 23602, United States
[x] Active Centre⭐ 4.6/5 (289 reviews)🏆 Expert Choice🕐 11 am-7 pm📞 +1 757-249-3091⏱️ 3 min read
LensCrafters
Eye Care Provider
12300 Jefferson Ave Suite 904, Newport News, VA 23602, United States
Newport News, Virginia 23602
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local.lenscrafters.com/va/newport-news/1Official Website
Area / Ward
Central Newport News
PIN Code
23602
Plus Code
4G64+X4 Newport News, Virginia, USATimings
11 am-7 pm
Verified May 2026
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LensCrafters
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⭐Customer Reviews
AD
★★★★★
I came into the LC store in Newport News to find a new pair of glasses. Ashleigh helped me find two pairs I really liked, fitted me for the glasses, & helped me run a few cost comparisons. I then left and came back the next day with my new prescription and Ashleigh not only remembered me, but also remembered the exact two frames that I liked and found them for me right away so I could show my husband. She was friendly, efficient, answered all my questions, and had us in and out in no time!
*
★☆☆☆☆
I visited this Patrick Herny Lenscrafters twice on different days and was not properly greeted either time. On both occasions, I had to ask for assistance. One of the employees seemed bothered and came across as rude. They were not helpful and walked away while I was still trying to get assistance with finding the correct frames.
While I was still browsing and had not yet received any assistance, two other customers walked in. The other employee immediately greeted them warmly, saying, "Welcome in, I'll be right with you!" Meanwhile, I was left feeling completely invisible, despite still waiting for help.
The experience made me feel very unwelcome and undervalued as a customer. Unfortunately, this was consistent with a previous comment I left below. Because of these repeated negative experiences, I cannot justify giving this location any of my business.
KR
★★★★★
Just an AWESOME experience at Patrick Henry Mall. Everyone, ESPECIALLY Dr. Long were wonderful!! Dr Long put my eyesight back on track, professional and compassionate at the same time.
I asked to hug her when I left, and she let me!!
KM
★★★★★
I was greeted by three women, it says my cashiers name was Kayla, she was very helpful and sweet. All three of them were! They were kind with my toddler who was attempting to run rampage in the store, attentive with helping me decide what I actually wanted with new frames, and they were positive and uplifting, even at the end of their shift!
CL
★★★★★
LensCrafters is a great place to get your glasses. There is plenty of assorted frames in all price points. Jennifer an associate is extremely helpful being professional & courteous. I would highly recommend.
BW
★★★★★
My husband and I just got eye exams done today for the first time and we loved Dr. Long! She's very friendly and helped us to understand our new prescriptions and explained everything thoroughly. Will for sure keep seeing her!
The store associates were also helpful in picking out frames!
JS
★★★★★
I had the pleasure of working with Kayla to find a pair of glasses. She was very friendly and helpful in finding something I liked. Will be back.
LW
★★★★★
LensCrafters at Patrick Henry Mall is the only place I trust for glasses for my daughter and me! Jennifer, Ashley, and CJ are absolutely amazing -- they always greet us with a big smile and a warm welcome. They're incredibly patient with my daughter, who is autistic, and give her breaks when she needs them. They truly listen to our needs and use their expertise to help us find exactly what works best. Their kindness, professionalism, and genuine care make every visit a great experience. Highly recommend!
📈Quick Comparison: Top Eye Clinics in Newport News
| Name | Rating | Phone | Link |
|---|---|---|---|
| LensCrafters Current | ⭐ 4.6 (289) | ✅ Yes | View Details |
| Target Optical | ⭐ 5 (882) | ✅ Yes | View Details |
| Seen Family Eyecare | ⭐ 5 (545) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is LensCrafters located? +
LensCrafters is at 12300 Jefferson Ave Suite 904, Newport News, VA 23602, United States, Newport News, Virginia 23602.
What services does LensCrafters offer? +
LensCrafters provides comprehensive eye care including services for this business. Call +1 757-249-3091 for specific service availability.
What are the opening hours of LensCrafters? +
LensCrafters is open 11 am-7 pm. Open all days.
Does LensCrafters accept walk-in patients? +
LensCrafters in Newport News accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at LensCrafters? +
Consultation fees vary by service at LensCrafters. Basic eye exams typically start from $50 to $150 in Newport News, while specialized treatments and surgeries may cost more.
Is LensCrafters equipped for emergency eye care? +
LensCrafters provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About LensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions(r) and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
How to Get Help at LensCrafters
To visit LensCrafters in Newport News, call +1 757-249-3091 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Newport News?
Choosing a verified eye clinic like LensCrafters in Newport News ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 11 am-7 pm |
| Tuesday | 11 am-7 pm |
| Wednesday | 11 am-7 pm |
| Thursday | 11 am-7 pm |
| Friday | 11 am-8 pm |
| Saturday | 11 am-8 pm |
| Sunday | 12-6 pm |
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📍Nearby Centres
628 m away
2.6 km away
877 m away
1.0 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJLSyLWNF4sIkRPs9F1saW9Yk
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJLSyLWNF4sIkRPs9F1saW9Yk