📋 Eye Care Provider
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The EyeCare Center
📍 13700 NE Bel Red Rd, Bellevue, WA 98005, United States
[x] Active Centre⭐ 4.8/5 (605 reviews)🏆 Expert Choice🕐 9 am-6 pm📞 +1 425-455-0001⏱️ 3 min read
The EyeCare Center
Eye Care Provider
13700 NE Bel Red Rd, Bellevue, WA 98005, United States
Bellevue, Washington 98005
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www.drmyeyes.com/?utm_source=G&utm_mediuOfficial Website
Area / Ward
Crossroads
PIN Code
98005
Plus Code
JRFV+F3 Bellevue, Washington, USATimings
9 am-6 pm
Verified May 2026
Digital Business Card
The EyeCare Center
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⭐Customer Reviews
VS
★★★★★
My family and I are going to this place for last 25 years, always had positive and pleasant experience. Dr Kwong is amazing and always goes above and beyond. I have had the same positive experience with the front desk staff, especially Lori and Tammy. When my contact lenses power changed a few months after I bought whole year supply, they gave me new trial lenses and reached out to the manufacture to get my old contacts replaced. One of the best customer service I ever experienced.
WC
★★☆☆☆
I've been going here for my general eye checkups, and the doctor has always been excellent--professional, thorough, and genuinely caring. I really appreciate the quality of care on the medical side.
However, based on my personal experience, I would not recommend their eyeglasses services. The staff handling the glasses didn't seem very knowledgeable, and the service felt disorganized. My glasses often didn't fit properly, and I felt I was being overcharged. Overall, the front desk and eyeglass department gave me the impression that they were more focused on sales than on customer satisfaction.
Great doctor, but I'd suggest getting your glasses elsewhere.
M
★★★★★
I had an extremely positive experience this morning at Bellevue Eyecare Center during my eye exam with Dr. Susan Kwong. The doctor is knowledgeable and very patient, kind, and respectful. I am a nervous patient, but the doctor made the exam feel relaxing! I highly recommend Dr. Kwong for those seeking an exceptional optometry provider, and especially for patients who have a fear of going into eye exams.
JE
★★☆☆☆
Poor experience. Purchased the extra warranty and had the glasses break, but didn't bring them in fast enough (my fault for delaying and not checking the warranty). The policy was firm, it was past the date. No discount on anything. Options were full retail for glasses with my benefit (needed to get contacts so couldn't do that) or pay higher costs than my insurance paid for new frames. I was told to wait for 20 minutes to see what they could do and felt a bit insulted with their stance after waiting. They could have at least sold me the frames at the original costs or maybe discounted me the cost of the warranty. I realize this isn't part of the legal contract with the EyeCare center and I was hoping for some help after my daughter broke her glasses. I'll look to take my business somewhere with a bit more partnership with their customers and consider long term value, especially with kids glasses.
I also checked, the frames I was sold for $140, are $40 brand new from walmart. Wow. Wish I had done my research.
A
★★★★★
I've been coming to the eye care center for almost 30 years and have always had reliable and consistent care! Now my children come here :)
G
★☆☆☆☆
We have been going to the Eye care center for many years. When we first started going it was an easy process and great for the whole family. We love Dr. Jones, year after year we noticed the prices going up and the quality of customer service going down. This year I was told my family of 4 couldn't all be seen in the same day as we typically do as we don't want to take off serval days of work for an eye apt that we all need. So we are no longer going to use this provider and shop elsewhere. I will also note their prices for glasses are insanely high here, I'd skip buying glasses here and take your prescription to Costco for frame/lens.
JY
★★★★★
We are from out of state and we came for a trip to Seattle. My little brother wears dream lens, which requires a plunger to pull the lens out. Our family forgot it at home, and so we spent all morning scrambling for a place where they had those plungers. Soon, we finally found this office. The lady at the front desk was so nice and they gave us the plunger free of cost. To the front desk lady: thank you so much for helping my brother!
WW
★☆☆☆☆
Feeling so humiliated, and angry now. I cannot image any front desk service as bad and condescending as this.
The two front desk ladies were beyond rude. For a full 15 minutes, I was treated with such disrespectful attitude, no explanation about what I was being charged for (handling me the pos machine with $800 for full year contacts without asking me a single word on my needs), and zero help at all. When I asked if my contact lens brand came in smaller packs, one of them snapped at me, said no, and rolled her eyes at me. The other lady slapped the pos machine on the desk when I asked her to help me check if I was charged for contacts fitting last year. Seriously?
Right after, I saw them being super polite and patient with another customer (a white lady), explaining her charges in detail and even going over payment plans. So yeah, even more personal and incredibly unfair.
I left feeling so painful and frustrated. No one should be treated like that. Shame on you.
📈Quick Comparison: Top Eye Clinics in Bellevue
| Name | Rating | Phone | Link |
|---|---|---|---|
| The EyeCare Center Current | ⭐ 4.8 (605) | ✅ Yes | View Details |
| LensCrafters | ⭐ 4.9 (3190) | ✅ Yes | View Details |
| TLC Laser Eye Centers | ⭐ 4.8 (602) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is The EyeCare Center located? +
The EyeCare Center is at 13700 NE Bel Red Rd, Bellevue, WA 98005, United States, Bellevue, Washington 98005.
What services does The EyeCare Center offer? +
The EyeCare Center provides comprehensive eye care including services for this business. Call +1 425-455-0001 for specific service availability.
What are the opening hours of The EyeCare Center? +
The EyeCare Center is open 9 am-6 pm. Closed on: Saturday, Sunday
Does The EyeCare Center accept walk-in patients? +
The EyeCare Center in Bellevue accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at The EyeCare Center? +
Consultation fees vary by service at The EyeCare Center. Basic eye exams typically start from $50 to $150 in Bellevue, while specialized treatments and surgeries may cost more.
Is The EyeCare Center equipped for emergency eye care? +
The EyeCare Center provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About The EyeCare Center
For over 25 years, our office has provided the highest quality eye care & eye exams for people in the greater Seattle area. Our friendly, knowledgeable staff and experienced optometrists pride themselves in exceeding our patients' expectations. In our eye care clinic, you will always find the latest in state-of-the-art optical equipment and a wide selection of fashionable eyewear. We strive to provide our patients with valuable information to care for their eye health and vision. We want our patients to be so happy with their experience at The EyeCare Center that they tell their family and friends! At The Eyecare Center, we love what we do - and we'll guarantee it! Book your eye exam today!
How to Get Help at The EyeCare Center
To visit The EyeCare Center in Bellevue, call +1 425-455-0001 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Bellevue?
Choosing a verified eye clinic like The EyeCare Center in Bellevue ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 8 am-5:30 pm |
| Tuesday | 9 am-6 pm |
| Wednesday | 9 am-6 pm |
| Thursday | 9 am-6 pm |
| Friday | 8 am-4:30 pm |
| Saturday | Closed |
| Sunday | Closed |
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📍Nearby Centres
946 m away
1.9 km away
2.1 km away
2.2 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJ8Wq-N19skFQRDg1IOrpfKao
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJ8Wq-N19skFQRDg1IOrpfKao
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