📋 Eye Care Provider
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Stanton Optical
📍 12400 W Capitol Dr #300, Brookfield, WI 53005, United States
[x] Active Centre⭐ 4.3/5 (705 reviews)🕐 9 am-7 pm📞 +1 262-724-2393⏱️ 3 min read
Stanton Optical
Eye Care Provider
12400 W Capitol Dr #300, Brookfield, WI 53005, United States
Brookfield, Wisconsin 53005
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www.stantonoptical.com/locations/brookfiOfficial Website
PIN Code
53005
Plus Code
3WQM+Q8 Brookfield, Wisconsin, USATimings
9 am-7 pm
Verified May 2026
Digital Business Card
Stanton Optical
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⭐Customer Reviews
AK
★☆☆☆☆
I want to be very clear: Jenna was the only bright spot in this experience. She was patient, professional, and genuinely tried to help despite the circumstances. Her customer service was the only reason this situation didn't feel like a complete loss.
Unfortunately, Josie was the opposite. Her service was unacceptable--full of excuses, a nonchalant attitude, and an overall vibe that she didn't want to be there or value our time. It was incredibly frustrating to deal with someone who seemed disengaged and dismissive from start to finish.
To make matters worse, we arrived 30 minutes early for our appointment, yet still ended up having over an hour of our time wasted. There was no urgency, no accountability, and no respect for scheduling.
This experience could have gone very differently if everyone approached their role with the level of professionalism Jenna showed. Management should seriously address the inconsistency in service, because one good employee shouldn't have to compensate for another's lack of effort.
DB
★☆☆☆☆
Date: Sunday, January 11, 2026
Dear Stanton Optical Team,
I recently received my new glasses from Stanton Optical and started wearing them on Saturday, January 10, 2026. However, I am having difficulty seeing clearly at a far distance with these glasses
I spoke with Charmaine at your Brookfield, Wisconsin location on Sunday January 11, 2025 and explained my situation. I also shared my previous prescription from another optical provider for reference.
When I return my glasses, I hope adjustments can be made to ensure they accommodate my vision needs properly.
JM
★★★★★
Fast, efficient and courteous. They fixed my glasses in minutes. Very pleased. Thank you.
S
★☆☆☆☆
I am very upset with my order and cancelled it after two weeks as it was passed the estimated delivery time no one contacted me about the delay, I had to call twice to follow up and now they needed another two weeks and who knows after that so I CANCELLED MY PRESCRIPTION GLASSES ORDER AND NOT RECOMMEND ANYONE TO GO THIS PLACE.
They charge you full payment on the spot, kept my money for weeks and still needed more time they should refund money with interest to their customers who they can't deliver on time.
KD
★☆☆☆☆
If I could give NEGATIVE 5 STARS I would. My appointment was scheduled for 9:15 today. I got there at 9am to a pitch black building. By 9:40 they still weren't open. I contacted the customer service number that was provided online and they couldn't reach anyone either. Very UNPROFESSIONAL especially considering I wasn't the only customer outside waiting in the cold.
MA
★★★★★
Great customer service , my previous glasses were falling apart I left that day with a pair of glasses. Employees were very kind and professional. I was seen as soon as I got there. 10/10 would recommend.
VB
★★★★☆
I read negative reviews about this store's customer service. However, I had a good first time experience here. My store rep was Ms. Destiny. Ms. Destiny was knowledgeable, professional, and patient with me, especially when it came to me selecting my glasses. I was pleased with the pricing. Also, the store was nice and clean. Keep up the good work.
DW
★★★★★
Hiro, the sales associate at store #300, was incredibly helpful in figuring out the issue with my mother's glasses. She was professional and empathetic to our situation. We received the transparency and information needed to address my mother's needs regarding an adjustment fix, and we weren't even current customers. She is the best! Thank you!
📈Quick Comparison: Top Eye Clinics in Brookfield
| Name | Rating | Phone | Link |
|---|---|---|---|
| Stanton Optical Current | ⭐ 4.3 (705) | ✅ Yes | View Details |
| TLC Laser Eye Centers | ⭐ 4.9 (813) | ✅ Yes | View Details |
| Premier Eyes, SC | ⭐ 5 (485) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Stanton Optical located? +
Stanton Optical is at 12400 W Capitol Dr #300, Brookfield, WI 53005, United States, Brookfield, Wisconsin 53005.
What services does Stanton Optical offer? +
Stanton Optical provides comprehensive eye care including services for this business. Call +1 262-724-2393 for specific service availability.
What are the opening hours of Stanton Optical? +
Stanton Optical is open 9 am-7 pm. Open all days.
Does Stanton Optical accept walk-in patients? +
Stanton Optical in Brookfield accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Stanton Optical? +
Consultation fees vary by service at Stanton Optical. Basic eye exams typically start from $50 to $150 in Brookfield, while specialized treatments and surgeries may cost more.
Is Stanton Optical equipped for emergency eye care? +
Stanton Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Stanton Optical
Stanton Optical is among the nation's fastest growing, full-service optical retail centers with a mission of making eye care easy and accessible when you need it most. Stanton Optical's onsite labs offer same day service and buy online pick up in-store. Eye exams are always available via same-day appointments and walk-ins or go online for a quick vision test to update your prescription. With friendly and knowledgeable customer service and over 1,000 frames to choose from, Stanton Optical is the one-stop shop for all your eye care needs. To schedule an appointment, visit our website or call 1-800-STANTON today!
How to Get Help at Stanton Optical
To visit Stanton Optical in Brookfield, call +1 262-724-2393 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Brookfield?
Choosing a verified eye clinic like Stanton Optical in Brookfield ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 9 am-7 pm |
| Tuesday | 9 am-7 pm |
| Wednesday | 9 am-7 pm |
| Thursday | 9 am-7 pm |
| Friday | 9 am-7 pm |
| Saturday | 9 am-6 pm |
| Sunday | 12-5 pm |
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📍Nearby Centres
7.3 km away
7.0 km away
1.2 km away
6.7 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJR49MwI0DBYgRNfrkgmOP_bY
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJR49MwI0DBYgRNfrkgmOP_bY
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