Falls Family Eye Care

My experience was AMAZING!! The entire staff are on point, very friendly and accommodating. I will continue to recommend anyone and everyone looking for any optical needs, I HIGHLY recommend 10+ I just found out they are not a provider for my insurance and I am still going to continue going to them

Falls Family Eye Care is the only place I will go to get my eye exams and glasses. The doctors are very thorough with answering all my questions. Staff is top notch. Professional and very knowledgeable.

Customer Service plus! I broke the bow on my glasses. I have had my eyes checked and prescriptions filled in MN. I had a new lens script added to my old frame! I found out my frame was discontinued. I made a cold call to Falls Family Eye care to see if they had the frames. Dani was fantastic! Friendly, accommodating, responsive and knowledgeable are just a few of her attributes .Upon listening to my story, she offered to call the manufacturer and also check with my insurance for a replacement. My MN location did not offer any of this and I have been a customer for many years. Dani was able to obtain a new frame from the manufacturer in a different color; in addition to a reduced price, as it was discontinued. She also obtained a new similar style frame closer to my original one. I purchased my new frames and I will be making an appointment with the clinic for my next eye exam in the fall. Dani went out of her way to make sure I had everything I needed. She also assisted in helping me find new glasses for my next purchase, including the cost with my insurance. BYW, everyone at the clinic was very friendly customer focused. Highly recommended!!

We LOVE Falls Family Eye Care! They are simply th 'glassiest' operation in town!

I am so happy with my eye Doctor and also the customer service.

I'm really impressed with Falls Family Eye Care. I've brought all my kids here now and myself. They're very efficient with your time. If your appointment is at 9:00 a.m. You're usually sitting down by 9:05 in the exam room, which I really appreciate.

The appointment felt very rushed. I have had glasses for the past 15 years and seen 4 other optometrists within those years. For the first time ever today I was told I have almost perfect vision which I just thought was odd. Felt like a waste of money as I likely won't use the prescription. The atmosphere is also very strange.

The receptionist was rude and place smelled like onion. He didn't even wash his hands to help me out.