Decatur Eye Institute

For more than 10 yrs, I have used Dr. Harris with excellent results. HOWEVER,..... I have officially quit seeing them after 10+ years. After sitting waiting for almost 3hours with an eye injury, I felt as though greater concern should have been given to at least administer a triage type exam to assess the situation, but none was given. In much pain, I decided to leave after nearly 3 hours of waiting, since no concern was given. I don't know if my doctor knew that an eye injury was waiting, but if not, his office staff have been poorly trained to deal with medical necessity Vs. Standard eye exams. I have seeked out an ophthalmologist and will begin seeing Dr Cain from now on instead of any optometrist office. I hope they realize that the place across the street, also had inferior reviews and went out of business because they quit caring about the patient and focused on the numbers that they could "herd" thru. It really is a shame.

Great service and glasses in about an hour