Ursa Optical

Dr Volland's service is outstanding. He's honest and patient in explaining how the eyes work. His team is also the best.. they engage as a group for 'fun out front! When someone helps you pick out glasses for the fit of the face and comfort... its a win-win!!

Hands down the best place in Anchorage for all of you glasses needs. The new patient process was very easy and the staff was very helpful and accommodating. Their frames selection has a great variety of sizes, shapes and styles. They said my new glasses would be a little delayed due to the holiday season and I still get them faster than I ever have in the past. As an added bonus, the office dog is adorable.

If you don't have time to read this whole review, just remember this: go to Ursa over any other eyeglass store. They genuinely care, they go above and beyond to make sure you leave happy, and if you're a dog lover, you'll adore their sweet shop pup, Juniper. You won't regret visiting! Now for the backstory: This morning, my glasses broke in half on one side. With my horrendous eyesight, I literally cannot function without glasses. I'm visiting from out of state and, of course, I forgot to pack my backup pair. Total nightmare. I almost went to LensCrafters since I know they do repairs, but I decided last-minute to support local and try Ursa because of their great reviews. BEST. DECISION. EVER. The moment I walked in, I was greeted by Juniper, their adorable four-legged mascot, and instantly felt at ease. Nancy, Julie, and Jamie were all incredibly kind, patient, and welcoming. They somehow managed to find a pair of donated designer frames that perfectly fit my existing lenses. Julie even said it's almost unheard of for that to happen--but lucky me, it did! The new frames were gorgeous (and easily three times more expensive than the online pair I had before), and I walked out not just with "fixed" glasses but with a major upgrade. The customer service was absolutely phenomenal, Juniper stole my heart, and the cherry on top was leaving with a beautiful pair of frames that I never would've expected to get that day--especially for free. I've been wearing glasses for over 20 years and have been to countless optical shops, but Ursa blows them all out of the water. They turned what could have been a catastrophic situation into a positive, even memorable experience. My biggest lesson: never travel without a backup pair--but if you do and you're anywhere near Ursa, you'll be in the best hands possible. Thank you, Ursa, Nancy, Julie, Jamie, and of course, Juniper!

Dr. Volland is great. My husband and I have been seeing Dr. Volland for our eye care since Dr. Voland arrived in Alaska in 2019. We have complete confidence in him. His staff are professional and friendly and we never have to wait to be seen. We highly recommend Ursa Optical.

Such a friendly, professional and efficient practice! They were able to look up and confirm my insurance, examine my eyes and complete my appointment in less than 30 minutes. I've already recommended them to a colleague and I'll be using Ursa Optical myself from now on.

Great first time appointment! Everyone was ready and waiting for me. I found the new patient intake seamless! In and OUT in 30 minutes! Not rushed, saw my knowledgeable new ophthalmologist, and ordered my new glasses. Highly recommend. I will be back!

I love the care Im getting at URSA Optical. Dr. Volland is great and so is his staff. The attention to detail and total eye care is fabulous. Especially as I'm aging! I would recommend them totally. And I'm in love with his pup!!

It was one of the best experiences I've had for an eye exam. Everyone was kind and thorough with their explanations. When you walk into any office, you feel out of place and a little uncomfortable. Not Ursa Optical. It was so warm and welcoming. As an added bonus, you can spend time with Juniper.