Wolf Eye Center, Inc.

If you can pick another eye place, I suggest you go there and not wolf eye. I had an appointment to get a new contact proscription and the service was bad and my contacts are not the correct prescription. I was extremely rushed through my appointment. Total exam time was about three minutes and I walked out with the same prescription I came in with, before I could speak up the doctor was already out of their chair with their hand on the door handle. I also have friends and family who have had similar experiences in receiving wrong prescriptions. I truly recommend you save your money and go elsewhere.

Friendly,professional service with my eye exam and choosing lenses. Cat is a delight! She helped fit my glasses at pickup, offered to clean my husband's glasses and even replaced the nose pieces on his frames-no charge. They have the nicest people in the lens department

After experiencing a severe allergic reaction, I went to Wolf Eye Center and saw Dr. Mark Lantz. As the picture shows, my eyes were red, swollen, and on fire. Dr. Lantz was very caring and said he'd prescribe me 2-tubes of Neomycin and Polimyxin B Sulfates and Dexamethasone Ophthalmic Ointment since the 2-tubes were very tiny (1/8th of one ounce) and Dr. Lantz wanted me to apply the ointment 3X daily to both eyes for a week. A follow-up appointment was made. When Dr. Lantz said he'd prescribe me 2-Tubes, he turned to his assistant, who was holding a laptop and transcribing the session, held up 2 fingers and said "2-tubes." When the session ended, the assistant said she would send the prescription to my pharmacy. At the pharmacy, I was only provided 1 Tube with No Refills. I returned to Wolf Eye Care Center and let the personnel know what had happened. They seemed to not care, yet pretended to? Then, a supervisor came over and said, "You need to make a Follow-Up appointment; let me help you." I replied that I already had a Follow-Up appointment scheduled (see pictures) and that I was only provided 1 Tube of eye ointment when the doctor said I was to receive 2 tubes. I was to apply the ointment 3X daily to both eyes for an entire week before following up with Dr. Lantz. The supervisor then just said that I needed to be more frugal when applying the ointment, making certain that not very much was used. My hope in writing this is that Wolf Eye Care will understand that not all patients have easy access to transportation and that it takes a lot of gas to get to a pharmacy and then 20 minutes in line waiting at a pharmacy?. Also, my insurance company prescription plan is mail order, yet provides a few "Emergency Local Fills." I hope that Wolf Eye Care will understand that when their assistant doesn't properly perform the job of sending in prescriptions, not only does it cost me extra time, money, and frustration -- the stress of already suffering from an illness is magnified? The only bright spot that day was Dr. Mark Lantz. I plan to see him again for the Follow-up.

This is the best place to go if you get something stuck in your eye that you can't get out. Also, they have excellent service. Megan was the dispensing optician that helped me and she was great.

Wanna go to a good eye place not these people. All they want is your money or they can't help you the don't accept 99% of insurances so you have to pay hundreds of dollars outta pocket just for a simple exam that's not including anything else.

Popped in today to have my Costco glasses adjusted after a nose-piece had fallen off. I needed them before an out of country trip and didn't have time to run into Anchorage. Lily (training with Frances) did a wonderful job and even straightened them out. Thank you so much!

My husband said that it was the most thorough eye exam he's ever had. Staff were all very friendly. I do wish they had more glasses to choose from but Emily was helpful and found him the perfect pair from the shelving storage below the displays. Emily was very knowledgeable and they showed us exactly what insurance would cover. Highly recommend. There was a long wait to get an appointment but it was worth the wait.

If you have Tricare, ensure that you call and verify through Tricare that you are able to be seen as they will not. Was told that my daughter and I were good to go for eye exams. Was awesome receiving a bill 6 months later for $600.00.