LensCrafters

I visited Lens Crafters on Black Friday because I needed new prescription sunglasses. Sales representative Mykayla helped me and was exceptionally knowledgeable and proficient in using the computer system to enter details and inform me of costs. She offered to apply the Black Friday specials and compare coverage offered by my vision insurance. She quickly informed me of final costs and the best option. Throughout the process, Mykayla was personable and very helpful. I would recommend LensCrafters, Prescott, and representative MYkayla to anyone in need of eye glasses. Because my first experience was so good, I visited LensCrafters again on Monday after Black Friday to apply my new prescription for new progressive lenses. Representative Mykayla assisted me again and the experience was equally professional and efficient with an excellent price. She consulted with her manager during this visit who was also extremely helpful and personable. I will visit this store again and recommend it to any one shopping for glasses. Excellent store service!

Dr. Johnson is a gem of a human. Extremely thorough and kind during the exam. He helped me figure out my new prescription and took the time to explain everything to me. You can look around, but you won't find a more competent or pleasant eye dr anywhere.

I have been coming here for years and have seen both of the eye doctors here, and they take the time to explain and answer any questions, and do not make you feel rushed through the process. The eyeglass staff are helpful in selecting eyeglass frames. There was a young lady, Makayla, who somehow magically knew which frames would complement both my face shape and skin tone the best, and I have for years always struggled to find frames that I liked; often they would look great on the rack, but when I would try them on, they just didn't look right on me. Makayla selected one frame, and, despite trying on several others I had thought might look good, I ended up going with her suggestion. To my surprise, the ones she selected really did complement my face shape the best, and it was something I likely would not have found without her help. She was also very patient with me while I deliberated and gave me multiple quotes to review and price points to consider, as I was also considering different options, such as progressive versus single vision corrective lenses. I initially didn't think I was going to buy new frames; I was going to keep my old ones and just replace the lenses, but in comparing what she had picked out for me, I realized my old ones didn't suit my face shape anymore due to some slight aging changes. Plus, as a bonus, they had a special where buying the frames and lenses together was actually cheaper than just replacing my lenses into my current frames. I also learned a while back that they have good AAA discounts for both eye exams and eyeglass purchases.

The staff at Williams Eye Care are pleasant & efficient. Dr Williams is a top notch doctor & spends time with patients- answering questions & explaining diagnoses clearly. The Lens Crafters team puts major focus on helping patients choose the best glasses. They really " know their stuff " when it comes to eye care.

Gotta give the LensCrafters group yet another 10/10! We have been going to this store for about a decade now...always great, ALWAYS A+ service...ALWAYS! Thanks again Gang! The W Fam!

The eye exam was pretty nice and easy. What made the experience great was Ashley, the young lady at the front desk. Ashley went above and beyond to help me. Her positive attitude was very uplifting and made any wait I had enjoyable.

I had the best customer service with Makayla. She went above and beyond giving me information to prepare me for my next exam.

Eliza did a wonderful job stringing my lenses. Outstanding customer service. No charge. Thank you.