Arkansas Retina Clinic

It's a given that Dr. Riley Sanders was going to provide master-level care. After all, he's The Retina Specialist. He gave me tests and did things to me that I've never experienced before. Oh my! I saw things that some of my classmates paid good money to see 50 years ago. When I complimented him on his staff, he didn't downplay it with false modesty. He said, "I know. We worked hard to develop this culture, and we feel like we're successful." Yeah, man! Speaking of the cultured staff, I was greeted by a stary-faced lovely lady at the front desk. I pointed to a cartoon on her wall and asked if she was making fun of me. She laughed and said no, it was to remind her that she was not an insurance expert. The first tech I saw was a very kind and gentle person. He explained each step as we went along. Some people demonstrate their expertise with strong, complicated words and an authoritative tone. Nope. He had no ego to prove. He knew his biz and I was completely at ease with him in charge. The second tech was fun and very interactive. She is definitely someone's favorite sister and a kid's favorite aunt. By the time it was her turn, my eyes were nothing but huge pupils from my too-short psychedelic experience. She said the reason for her red scrubs was so that blinded people like me could follow the color down the hall to the next room. She chaired me and we did our dance together. Then she paused. She went and got the first tech who came in and guided her in making a change. There was no hint of the experienced old-timer being bothered by the younger less-experienced. It was almost like they were ... a team, even. Borderline besties. I told Dr. Sanders that I changed a variety of healthcare providers in the past because of staff, regardless of the White Coat I came to see. He said they knew of that danger, which is why they gave as much attention to the ideal staff as they did their own expertise. Nobody wakes up and says, "Hon, ya wanna run to Moka Joe's for breakfast and then maybe later we can pick up some lumber from Home Depot and then have laser surgery at Arkansas Retina Clinic?" However, I really have to give them my praise for unmatched service beginning with text reminders plus a phone call before my appointment all the way through a fun payment experience when I left.

Awesome, everyone was so nice & makes you feel so comfortable. Dr Pratt is an awesome doctor & explains everything to you.

The wait was way to long. My appointment was at 2 they got me back at 2:30 sent me back to my seat still have not been seen it is now 4 and the excuse was because I'm a new patient.

This review is specific to Dr. Alicia Kennedy-Ophthalmology. I needed emergency retina detachment surgery on Sunday over the Labor Day holiday. Dr. Kennedy is to be commended on her willingness to do the surgery but most important her professionalism, expertise, and kindness. She did an amazing job, and her team did as well. Not everyday do you find this passion in a surgeon but I was blessed with her. I highly recommend this practice, and 100% ask for Dr. Kennedy.

Took my Mom here for a appointment. Staff was friendly and helpful. The wait was long from 1 room to another extremely busy maybe over booked. Expect a wait.

This place is amazing. The staff is so friendly. They get to know their patients. They take such great care of you. And the doctors are very helpful answered all my questions. Explained everything so that I understood what was going on. Thank you..

I have to bring my step father here once a month. Its always 2 hours plus. They never get him out in less than 2 hours . If im ever sent here ill refuse to come there is no since in this.

This clinic from the staff to the doctors are awesome.They treat their patients with kindness and respect I have been going to the clinic for 11 months receiving shots in my eye. I would highly recommend Dr. Stephen Davis. Dr. Davis listen to your concerns and answers your questions face to face. Great chair side manners and friendly.