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Pack and Bianes Vision Care Optometry - Eastlake

📍 890 Eastlake Pkwy STE 102, Chula Vista, CA 91914, United States
[x] Active Centre⭐ 4.7/5 (55 reviews)🏆 Expert Choice🕐 9 am-6 pm📞 +1 619-216-3937⏱️ 3 min read
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Pack and Bianes Vision Care Optometry - Eastlake

Eye Care Provider
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890 Eastlake Pkwy STE 102, Chula Vista, CA 91914, United States Chula Vista, California 91914
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totalvisioneastlake.comOfficial Website
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Area / Ward
Village Center
📮
PIN Code
91914
📌
Plus Code
M22J+PV Chula Vista, California, USA
🕐
Timings
9 am-6 pm
Verified May 2026
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Pack and Bianes Vision Care Optometry - Eastlake

📞 +1 619-216-3937
📍 890 Eastlake Pkwy STE 102, Chula Vista, CA 91914, United States...
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📷Photos (53)
Customer Reviews
4.7
★★★★☆
55 reviews on Google
5★
49
4★
2
3★
0
2★
0
1★
4
DC
Dave Cadapan⭐ Local Guide
Feb 14, 2026
★★★★★
This a great place to get outstanding eye care. I have been a patient for 20 years and appreciate all of the doctors that have cared for me. The facility is modern and advanced. Dr. Pack and Dr. Bianes lead a great team.
FP
Ferdinand Pagtakhan
Jan 12, 2026
★☆☆☆☆
Booked an appointment 1 week in advance, received email confirmation and reminders that my appointment was confirmed, then receive a text stating that they double booked with another patient. I offered to change my scheduled time during any open slot for the same day; however they were unable to accommodate me and would not be able to fit me in until 2 weeks later. I have been a patient with them for over 10 years but unfortunately will need to change offices due to the lack of professionalism.
AA
Alyssa Arballo
Feb 28, 2025
★★★★☆
The doctors are very nice and knowledgeable and they get me in and out of the appointment really fast but the front desk receptionist is very rude. Seems like she hates her job and she is unprofessional as she referred to me as "this girl", even right after I had told her my name. I understand if she forgot my name as there is many patients but she could've referenced me as "the patient" instead of "this girl". I had a question about one of the charges that was on my invoice and I went back in after my appointment to ask if I could speak to someone. The same receptionist left to grab someone to help me and when she was explaining the situation to the doctor, the receptionist said "well this girl wants someone to describe what refraction means." I do not no the receptionist name as she did not have a name tag and she did not tell me her name, but she has tattoos and she did not once tell me to have a good day , she did not say "thank you for coming in" and she honestly seemed annoyed that I was asking questions about what I was being charged for. I have been coming to this office since elementary school and I've never had an issue until now as an adult. Even when I checked in for my appointment she just looked annoyed that I was bothering her when I just asked where to sign. Please get a new receptionist.
FG
Flossie Gonzales⭐ Local Guide
Feb 02, 2021
★★★★★
This is the best place to get your eye exam and glasses. One of my daughters saw Dr. Pack and my other daughter saw Dr. Trajano. We love Barbara because she was so amazing over the phone and was able to get them in for an appointment the next day, which is unheard of. Both the doctors were very nice, sweet and made my daughters feel very comfortable during their appointment. This was my youngest daughters very first time getting an eye exam and she said she really felt at home. We love Frank for being being so outgoing and quick. Everyone was so friendly. I also noticed everyone wearing a mask and following safety precautions by cleaning the machines and rooms immediately after use. The office was clean and customer service was great! I will definitely be referring my friends and family here! Thank you for making their appointments positively memorable!
EA
Elishia Atkins⭐ Local Guide
Mar 11, 2025
★☆☆☆☆
I had an appointment and when I entered the front desk staff did not greet me, smile or make me feel welcomed. I sat down and waited while one staff member finished up with another customer. Once finished with the customer, neither front desk staff acknowledge me or assisted me so I walked out and went elsewhere.
J
J⭐ Local Guide
Sep 05, 2020
★★★★★
The doctors at Pack and Bianes are highly professional and knowledgeable and my experiences have been always positive over the years. The staff is also friendly and helpful and go out of their way to accommodate appointments and minor details. Nice to see the 2nd generation doctor Pack on the team also.
SL
Stephanie Lue⭐ Local Guide
May 31, 2020
★★★★★
Excellent customer service for my initial visit! Dr. Pack was very warm and welcoming. The staff did an excellent job making sure I felt safe with the current covid precautions. I was the only patient in the office, everything I touched was sanitized and the doctor and staff were wearing PPE. Dr. Pack and his team spent a whole hour with me and explained what was going on with my eyes. He was patient and gave me different natural remedies to try to help my dry eyes instead of just writing a prescription. As a person who moves around a lot due to my spouse being in the military, I've seen many health care providers ranging between good and bad care. So when you receive good care, it's a big deal! Thank you!
DR
DJ RELLS
Oct 18, 2021
★★★★★
I have been using Pack & Bianes Vision Care services for many years now. I am extremely happy with their services they provide. Everyone in the office is so helpful from start to finish of my appointments. I do not see me moving to another Vision Care service in the future. Thank you to the whole staff of Pack &Bianes!
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📈Quick Comparison: Top Eye Clinics in Chula Vista
NameRatingPhoneLink
Pack and Bianes Vision Care Optometry - Eastlake Current⭐ 4.7 (55)✅ YesView Details
LensCrafters ⭐ 4.8 (717)✅ YesView Details
Eastlake Optometry ⭐ 5 (463)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is Pack and Bianes Vision Care Optometry - Eastlake located? +
Pack and Bianes Vision Care Optometry - Eastlake is at 890 Eastlake Pkwy STE 102, Chula Vista, CA 91914, United States, Chula Vista, California 91914.
What services does Pack and Bianes Vision Care Optometry - Eastlake offer? +
Pack and Bianes Vision Care Optometry - Eastlake provides comprehensive eye care including services for this business. Call +1 619-216-3937 for specific service availability.
What are the opening hours of Pack and Bianes Vision Care Optometry - Eastlake? +
Pack and Bianes Vision Care Optometry - Eastlake is open 9 am-6 pm. Closed on: Sunday
Does Pack and Bianes Vision Care Optometry - Eastlake accept walk-in patients? +
Pack and Bianes Vision Care Optometry - Eastlake in Chula Vista accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Pack and Bianes Vision Care Optometry - Eastlake? +
Consultation fees vary by service at Pack and Bianes Vision Care Optometry - Eastlake. Basic eye exams typically start from $50 to $150 in Chula Vista, while specialized treatments and surgeries may cost more.
Is Pack and Bianes Vision Care Optometry - Eastlake equipped for emergency eye care? +
Pack and Bianes Vision Care Optometry - Eastlake provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About Pack and Bianes Vision Care Optometry - Eastlake

Pack & Bianes Vision Care - Drs. John Pack, Beverly Bianes, Judi-Anne Perez and Alyssa Pack have been providing optometry services and vision care to the San Diego South Bay since 1992. We strive to provide exceptional, personalized eye care focused on you!

How to Get Help at Pack and Bianes Vision Care Optometry - Eastlake

To visit Pack and Bianes Vision Care Optometry - Eastlake in Chula Vista, call +1 619-216-3937 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Chula Vista?

Choosing a verified eye clinic like Pack and Bianes Vision Care Optometry - Eastlake in Chula Vista ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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9.8/10
Trust Score: Excellent
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🗺️Location
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🕐Opening Hours
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Monday9 am-6 pm
Tuesday9 am-6 pm
Wednesday9 am-6 pm
Thursday10 am-6 pm
Friday9 am-6 pm
Saturday8:30 am-2 pm
SundayClosed
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📍Nearby Centres
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJ09oae2lF2YARztDk_KTXYVw