⭐Customer Reviews
3.1
★★★☆☆
21 reviews on Google
I thought it was odd that an optometry practice next to 99 Ranch that has been around for 30 years would have so few reviews and would have so many negative reviews. I'd recommend checking them out. Both doctors speak native English and were educated in the US.
I had my 5-year old daughter do an eye exam here. Dr. Shum was very patient and great with kids. He and the receptionist were both also very patient with my many questions about the different myopia prevention options. What I appreciated the most was honesty and transparency. I originally wanted to move forward with a treatment option, but after an exam, he recommended to continue to monitor. Instead of selling a service that I was pretty sure I wanted to do, he did what he felt was right for my daughter (not was was good for business), and recommended to check at the next exam. Pricing was transparent and pros/cons of different treatment options was also clear. I'll be switching the entire family over.
I have been going here for years, and Cupertino Village Optometry has a wonderful and attentive staff. They always go the extra mile. Highly recommend this place!!
Service is really slow. Be prepared to wait for 20 minutes even with an appointment. Do not try walk in, it will be forever wait (unless the store is empty I guess).
On the other hand, the stuff there seemed very nice and he recommended cheap pairs of glasses to me that are within the cap of my insurance.
Their price is a little higher than the cheaper e-stores you can find online, e.g. 5% more on contact lenses.
I come to this store because it's closer to where I live.
I have been going to this place since I moved to the South Bay 7 years ago. The lady working the front is very accommodating and patient with me and my family each time we are there. The service is relatively slow as there is only one person working the floor most of the days, but she's very accommodating and patient.
1. always place a desk at gate? no respect for customers.
2. glasses nose pads is broken after four or five months, I went to the sore, they told me I will pay extra fee for the replacement next time????........all the time, it's free to replace the node pads from other stores, event I didn't buy any products from other stores.
3. the most unpleasant purchase I have ever made
Don't go to this place, they are very slow and do not responsible, if you get your glasses and leave, you won't have a chance to ask for a fix if your glasses has any issue even the damage is their fault. I really think we customer should pay more attention and make use of the reviews from public website like Google Map or Yelp. We may not want to spend time to write many good words for a good service but customers will be very likely to write more about the bad experience they have, at least for me, I will definitely use yelp or other trustful public organizations review system to decide whether to go to some places.
PUT IT SIMPLE: DO NOT GO TO THIS STORE!
The attitude is rude, service is unprofessional, slow and unresponsive.
They will keep delay your order, or even break you glass with unprofessional handling. They don't really care about customer but just money.
Google doesn't allow posting url here, if anyone want to go please see my full review on Yelp before making decision.
Rude, unprofessional and costly
1. The doctor checked the eye and told that the power has increased, so we ordered new glasses, but the power was not required and started giving headache so I returned and ordered again with the original power.
2. The staff keep speaking in chinese amongst themselves, which is very rude for non-chinese audience like me.
3.. I used to visit an optometrist in San Jose, but due to some appointment requirements early I visited them, but found out that the frame they gave was quite costly.
I found the same frame online and when showed them that the actual cost online is almost half, they did not seem happy ( expected ) but said they cannot do anything to lower, but I can get my own frame.
And when I asked them for any discount, they said the max they can do is a 15 cent discount!! meh!!
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[?]Frequently Asked Questions
Where is Cupertino Village Optometry, APC located? +
Cupertino Village Optometry, APC is at 10969 N Wolfe Rd, Cupertino, CA 95014, United States, Cupertino, California 95014.
What services does Cupertino Village Optometry, APC offer? +
Cupertino Village Optometry, APC provides comprehensive eye care including services for this business. Call +1 408-873-1718 for specific service availability.
What are the opening hours of Cupertino Village Optometry, APC? +
Cupertino Village Optometry, APC is open 11 am-2 pm, 3-5 pm. Closed on: Wednesday, Friday
Does Cupertino Village Optometry, APC accept walk-in patients? +
Cupertino Village Optometry, APC in Cupertino accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Cupertino Village Optometry, APC? +
Consultation fees vary by service at Cupertino Village Optometry, APC. Basic eye exams typically start from $50 to $150 in Cupertino, while specialized treatments and surgeries may cost more.
Is Cupertino Village Optometry, APC equipped for emergency eye care? +
Cupertino Village Optometry, APC provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Cupertino Village Optometry, APC
Clear vision starts here. Cupertino Village Optometry provides comprehensive eye exams for glasses and contact lenses, ensuring optimal clarity and comfort. Their team also addresses eye health concerns, offering select medical procedures or referrals when needed. Choose from a wide variety of stylish frames, high-quality lenses, and contact lens options to match your unique needs and preferences. Let Cupertino Village Optometry guide you towards a future of sharp vision and healthy eyes.
How to Get Help at Cupertino Village Optometry, APC
To visit Cupertino Village Optometry, APC in Cupertino, call +1 408-873-1718 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Cupertino?
Choosing a verified eye clinic like Cupertino Village Optometry, APC in Cupertino ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.