Acuity Eye Group - El Cajon

We Love this office! My daughter had her appointment this morning and she had the 2 in the optical department laughing and having fun! The front end staff were amazing as well. When we got there they took us right back. I wasn't expecting it at all! We love Gloria in the back!!! Bella says hi!!!

Dr Gitane Patel has been my Dr for years now. Always greets me with a smile and happiness. He is calm and very respectful. I never have to wait. They schedule people so well they should give a class! This office staff and everyone that I meet are friendly and engages in conversation. I absolutely love the care and concern Dr Gitane Patel has given me from day 1 up to today. He is the best Eye Surgeon this side of the Mississippi River and the other side too! He is the only Eye Doc for me and a couple of my women friends. Thank you God for this beautiful experience.

Friendly employees. Asked questions and received answers that I could understand. Do only what is necessary. One place I went to had me test quarterly that were repetitive and and with the same results. I learned the tests were unnecessary. The clinic must have been billing Medicare for the tests. So irritating!

I have been using acuity eye care for some time now and I absolutely had the most productive day with them today. Dr Patel is a very qualified doctor who immediately knew what was going on. The remaining staff in front and back were very helpful and supportive. I do recommend the El Cajon location for quality eye care.

Everyone was so nice starting with the girl who checked me in and the nurses were so nice and friendly. The doctor was very helpful and the person checking me out was so kind.

The Doctor's assistant Annie is very efficient, superb of her duties and friendly person, she is as nice as Dr. Patel. Always loved and valued his service.

Amazing place. I went for my first appointment and was shocked at the environment of friendly people. Strangely it felt like everyone was happy to work there and this made my first experience wonderful. From the receptionists to the wonderful tech everyone had smiles and were overly helpful walking me through the visit.

Go here if you want to be unethically high-pressured by relentless up-selling eyewear representatives. The Acuity eyewear representative I had to wrestle with refused to give me my printed prescription after my eye exam that day until she was done exhausting every effort to get me to choose prescription eyewear I didn't want. It was 30 minutes to get her to give up. Then she finally printed out my prescription in Spanish. I'm an English only speaker/reader and hadn't realized I'd received a Spanish language prescription until I decided to order RX reading glasses online, but was still forced to go to another optometry provider (definitely not Acuity) who said that, even if the prescription had been written in English, only a trained optometrist/optician could've deciphered the weird way it was written. And perhaps she wasn't allowed to email my prescription to me after she confirmed my email address and said she was sending it as I sat right there in front of her. All because of my generous vision plan allowance which she kept emphasizing ("Look! You can buy RX sunglasses, too!"). Then there was the snotty front office personnel (kind of the standard for all Acuity locations, unless they're distracted - or both). This was my 4th annual eye exam/eyewear experience at one of 4 different harried and inefficient Acuity clinic locations and I guess it had to be that unbelievably awful to remain a constant reminder to me in the future. You are forewarned. P.S. Grossmont La Mesa is equally awful.