DLV Vision - Encino

Ive had 2ea surgeries w/o any complications. Although, there is one issue that should be shared. RECORDS! I recently developed a slight cataract condition. I called & visited the facility to request records to support the condition. It took a bit to finally learn that my "records are destroyed". Due to the eye alterations doctor's wanted to understand the "was" condition. I was told by DLV Vision - Encino that the records were destroyed "in a FIRE". I thought... in this day & age? We have the cloud, we have a "digital" foot print. So, word to the wise... your records could be the key to a down stream issue that may NOT be there when you need them. Your surgery is paid for in full & thank you very much, have a nice day... until it's NOT.

I have always worn contacts or glasses and it was always a pain in the butt to get new glasses. Finally I said enough and scheduled my consultation with Dougherty. I got in right away and all my questions were answered. They went over options and pricing and I got a great deal that I couldn't pass up. I was scheduled for the next week. The day of the surgery was super fast and easy. The procedure took a few seconds each eye. When they sat me up I could see the clock across the room. I will never forget it! Just finished with my 4 month follow up and I'm doing great! 20/15 vision in both eyes. Thanks for everything Team Dougherty! I highly recommend

While my anxiety level was high, I was told by many people how easy the process was and the amazing difference that was achieved. They were right. I can see beyond my expectations and the wonderful staff and doctors that performed their "miracle" were exceptional. The surgery was "easy" and the professionalism and efficency of everyone was appreciated. Follow up appointments were all accomplished with great care and understanding. Just a great group of people and a great experience.

Was able to get in right away with an eye injury. Staff was friendly and helpful. The doctor I saw was quick to find the problem and treated me accordingly. My only concern was she didn't explain what she was doing because she used medical terms I wasn't familiar with. I had to say, "Can you please explain what you just said." I know I was squeezed in but I definitely felt rushed. Having said that, my eye issue resolved quickly. I can deal with the rest because I felt I was getting excellent care.

First time there. They were super professional, super knowledgeable about all the options I was interested in, lasix or the type of lens replacement available after cataract surgery. I will get my eyes done with them!

Excellent experience and service. They really helped me understand my options and my prescription is very difficult so they were able to move through all the nuances in an easy to comprehend method. Dr. Dougherty is an amazing human being that truly care about the well being of his patients.

I had lasik yesterday and can see perfectly today! I'm so excited and highly recommend Dr. Dougherty. He was very quick, calm and informative. The staff however were not very professional.This was my experience: when I asked what medication I was being given the person administering it to me didn't know the answer and never told me. They told me I had to wait 48 hours to breast feed. This is not true information and was a very difficult for my baby. I was also given contradictory after care instructions by staff but the eye doctor cleared things up, thank God.

I've had a really tough month. I've dealt with a lot of people who didn't come through on what they said they were going to. This experience was NOT that, they were just the opposite. These guys didn't drop the ball, not once. I'm so super happy with my vision, now 20/15. Hands down the best thing I did for myself so far this year and I'm so grateful for their professionalism and Dr. Dougherty's skill and confidence. You all made this a pretty painless journey. I'm so happy with the way everything turned out. I do and I will most definitely recommend DLV to anyone who is considering lasik or any other surgery provided here. It's simply amazing to wake up with perfect vision after 25 years. Thank you to everyone involved in the process at any step, your kindness and knowledge is appreciated.