Natural Vision

A good doctor is good to everyone.. If you're disabled at all, dont go see Dr. Animesh Petkar. He wasn't very caring towards me. I had waited over an hour to be seen by him and he was talking about me to the MA with the door still open.The MA did nothing wrong, she was absolutely wonderful, did my eye drops for dialiation and did my eye tests. Dr. Animesh Petkar was rudely questioning my needs and why I came here before he even seen me in the room because I heard him outside. He didnt even do more testing although my eyes were already dialiated. I just needed help to get a signature from him to get me services through Ihss because I am disabled and needed to hire my partner to help me officially. My left eye is blind due to an injury at a young age and my right eye was mainly tested on only. This wasn't okay. Denying my own disability right in front of you was so unprofessional and really messed up.

I had an appointment at 10:00, I get there at 9:50, and I give the lady my identification and insurance card, I'm thinking she's signing me in or clocking me in. And they still don't call me by the time it's 11:30, I went up to them and asked them if they can reschedule me, they had an attitude when I clocked in they had an attitude when I was waiting there and they had an attitude when I asked to reschedule. IDK who the woman is she has colored eyes she's very beautiful she looks like she could be Hindu or pakistani, either way yes she's beautiful but her attitude is ugly. So I rescheduled because they never called me, and I left, and never got to fully reschedule so don't even know if I have another appointment coming up. If you don't mind your time being wasted and bad attitudes, sure ...deal with them. But I'm so annoyed I don't even want to go back.

Shushanik was such a great help in picking out the right frame for me. Then she walked me through the options available for the lenses that I needed. Such a great experience. Natural Vision provided me with excellent service and a great product.

Shushanik has so much knowledge in her job. When I have a question about anything regarding my glasses she answers right away. She is honest because I want her to be, if a pair of glasses are not my style and don't look good, she'll show me others I have never walked out of Natural Vision unhappy. If she is busy at the time I will wait for her. I have been going there for so many years and I only request Shushanik to help me. What makes it pleasant is she does with a smile each time.

If anyone is planning to go to the Fresno location, DO NOT get seen by Dr. Animesh Petkar. My partner waited almost an hour to be seen, just for him to talk about her in the hallway outside of our exam room. Once he did finally come in, it was a nightmare of an appointment. He questioned the legitimacy of her disability, straight up saying to her "I don't believe you" when she stated what she needs help with on a daily basis. He did no further testing beyond what the MA did (despite having approved authorization from insurance for multiple eye tests) and just stared blankly at us while we tried voicing our concerns. Extremely unprofessional and rude bedside manner. Absolutely disappointing.

Unfortunately, Just Keep in mind you'd wait at least 30 minutes before you see them . I definitely like to be precise with my review on staff , service , cost and front desk services. Let me start on Cameryn Rezzo O.D was the competent and professional doctor who treated us and unequivocally she's competent , precise, diligent and helpful . Her expert medical assistant Crystal was so helpful in walking us through putting eyes contacts on and giving us all the instructions on how to put contacts on. They have branch in Madera too where I initially went to because of its appointment availability than I proceed with the treatment over in fresno. Dr. Rezzo isn't only an optometrist , she also made us feel like she's our family eye doctor . Your effort and diagnosis are more appreciated and I'd personally recommend her for anyone who needs their vision to be checked and diagnosed properly .Thank you once again and we definitely thank your staff..Salina helped us with trial eyes contact lens while we're waiting for our shipment. The front desk doesn't present an excellent customer service at all . In conclusion, I'd like to provide you all with a Piece of advice , shop around before you start buying your vision accessories such as eye contacts or do the sight test which literally cost $1850 for a one year trial. We supposed to have a package delivery every three months so we ran to a problem where we Fedex took the Package back three times without leaving a note . Absolutely absurd and unprofessional.. I paid a lot of money for this treatment with inadequate service. Don't recommend it overall

THE WAIT IS INSANE. Me and my daughter have been waiting for 1 hour and 10 minutes! This is the second time they have said we would be next.

I took my mom to this place as a new patient. Our experience was not very good. The ladies in the front was very impatient and not very welcoming. The doctor left without signing the prescription. So we left the place without getting prescriptions and ordering new glasses. We are very disappointed to the staff and the doctors. And I feel like they just wanted our money. We won't be coming back to this place.