Hollister Optometric Center

Dr. Sarah Lee was so incredible! I had so many questions about my prescription and eye symptoms and she took her time answering them and reassuring me. Her attention and care was so validating and honestly made me feel so grateful that I found a new optometrist. The staff working at the front desk were also super friendly!

Hollister Optometric is excellent from start to finish. The space is clean modern and comfortable. The stuff is friendly, professional, and efficient that makes the entire visit smooth and stressful. Dr. Lee is amazing. She takes time to explain everything and was never rushed. You leave feeling confident and well taken care of. Highly recommend this office to anyone looking for high-quality eye care. It's an outstanding patient experience.

When the new owners of Hollister optometric, Dr. Yoo and Dr. Lee, took over the continued, the high-quality of service provided for years by Dr. Burke before his retirement. The office staff, especially Amelia, are courteous, professional, highly competent and kind. The office has the latest in optometric equipment. Dr. Yoo himself is extremely attentive and thorough, and does not push you to any expensive eyewear or treatment. Highly recommended.

Daughter went in for an eye exam and to get glasses. My insurance covers an eye exam (as well as lenses up to a certain amount). However, at the end she was charged $90. I asked why. They said for the contact lense exam. My insurance only covers one of the exams. Before the exam my daughter told them she was there for glasses only since she already has over 6 months worth of contact lenses. They went ahead and did a contact lense exam and charged her. I feel that is a dishonest move to make extra money. I won't have her going there anymore and the next place she goes to we are going to tell them only the eye exam for glasses, any other exam is on them and we are not paying. Such a sad state where they prey on people to make some extra cash. She will be telling other students not to go there because of this.

I'm so disappointed that Dr. Burk retired and it's certainly not the optometric center it was before. I arrived at my appointment on time but still had to wait over 20 minutes to be seen. The staff is friendly, but they've obviously lost the deep experience the original staff had with Dr. Burk. The intake was pretty much the same but once the actual eye exam began it was clear that they totally rely on automation that doesn't always work. Dr. Burk, used his experience and hands-on approach with his equipment to test each eye with a barrage of settings and options until he arrived at the most accurate and clear vision solution. Then he would hand you a set of lenses to try which were the result of that test and were pretty much 'right-on' to meet your needs. The new team performed only about a third of the tests and didn't really seem get to a clear solution. Then he handed me the lenses to try, but they were still very blurry. When I told him they were still blurry he looked surprised and as if he didn't know what to do at that point. He then checked what he had given me and cleaned the lenses and then handed me back the exact same thing and I told him nothing has changed. It's as if he didn't believe me. So he tried some other ones which were worse and then another set. This seemed to baffle him and he finally said he couldn't help me. I asked him if there were any other options and he couldn't offer anything. So paid my portion of $49 after insurance to be sent home with only my 3 year old glasses. To 'add insult to injury', as I was leaving the young lady who processed my payment went through her usual sales routine. I told her that I wasn't given a solution and that I'm going home without getting new glasses. She then read off the usual options explaining how much frames would be and all the new glasses options and pricing, even though I had just explained that I'm not getting glasses. She didn't get it. Since then, I've gone to another optometrist and within 10 minutes, they were able to provide me with a precise and functional prescription. Unfortunately, I wasted my exam benefits at Hollister, so I had to pay the competent doctor the full exam price to get what I needed.

Hollister Optometric Center is awesome. Everyone that helped was warm and kind which made the experience very enjoyable. I also appreciated how patient the staff were with me in going over what was covered in the insurance, the different kinds of transition lenses, and picking out the right frames. 10/10 experience, will be happy to go again in the future!

Everything went super smoothly, staff is extremely friendly and helpful. Marcello went above and beyond helping me select the right frames for me and I appreciated his kindness

This was my first appointment with Dr Lee and the relatively new staff at Hollister Optometric. Everyone was very professional, pleasant, and competent. The office is pretty high tech and I felt my eye exam was very thorough. I would recommend Hollister Optometric without reservation.