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OPTIMA Ophthalmic Medical Associates Inc.

📍 1237 B St, Hayward, CA 94541, United States
[x] Active Centre⭐ 2.8/5 (35 reviews)🕐 9 am-5 pm📞 +1 510-886-3937⏱️ 3 min read
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OPTIMA Ophthalmic Medical Associates Inc.

Eye Care Provider
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1237 B St, Hayward, CA 94541, United States Hayward, California 94541
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optimaeye.comOfficial Website
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PIN Code
94541
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Plus Code
MWGC+5J Hayward, California, USA
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Timings
9 am-5 pm
Verified May 2026
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OPTIMA Ophthalmic Medical Associates Inc.

📞 +1 510-886-3937
📍 1237 B St, Hayward, CA 94541, United States...
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🛠️Services Offered
[x] LASIK Surgery

Optima Ophthalmic Medical Associates in Hayward. LASIK surgeon Mark Mandel, M.D., begins with a firm commitment to patient education and a meticulous clinical evaluation. Our ultimate goal is to achieve the highest degree of patient satisfaction -- while always focusing on safety…

📷Photos (21)
Customer Reviews
2.8
★★☆☆☆
35 reviews on Google
5★
13
4★
2
3★
1
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2
1★
17
LD
Laleen Datt⭐ Local Guide
Feb 24, 2026
★★★★★
I have been a patient here for over 6 months now. Had a pleasure of being a patient of Dr Berez. Really appreciate her expertise, her professionalism and her bedside compassionate care delivery. Had all my questions answered and it helped me make sound decisions about my eye health. Her team members and supporting staff, Terri is so knowledgeable, compassionate and kind. Jennell is outstanding, these girls take their time to assist you and have you set up for the doctors visit. I have recommended Dr Berez and her team to individuals I speak with regarding eye health. This is the place to be. I trust this team. Thank you for your service
SB
Sharon BeeCee
Nov 18, 2025
★☆☆☆☆
Spoke with Ana regarding a doc I needed her to fax to me. That was on a Friday and she never sent it. I've been calling the office for two days and no one answers. Today is Tuesday and I have called five times today. No one answers. What type of establishment is this? Not professional at all.
L
LM⭐ Local Guide
Jun 07, 2025
★★★★★
Exceptional Cataract Surgery Experience with Dr. Mandel and Team I am currently one week and one day post-op on my right eye and three days post-op on my left, and I can say without hesitation that this entire experience has been truly life-changing. I first visited Dr. Mandel and his outstanding team on April 3 for a comprehensive examination and consultation. Expect to spend a couple of hours at the office--they are extremely thorough. From the moment I arrived, the staff treated me with genuine care and professionalism. Every step of the process was explained in detail, leaving me fully informed and confident. At the conclusion of the exam, Dr. Mandel confirmed that I had cataracts and recommended surgical correction. My right eye surgery was scheduled for May 30. On the day of the procedure, I was impressed with the level of communication and care provided--not only by Dr. Mandel, but also by the care team and the anesthesiologist, Dr. G. I was awake during the surgery, but thanks to their expertise and calming approach, I felt completely relaxed. Most importantly, I experienced zero pain or discomfort--during or after the surgery. Everything was explained as it happened, so I was never left wondering what was going on. After the procedure, I went home, followed my eye drop regimen, and woke up the next morning seeing clearly with my right eye--without glasses. It was surreal and exciting to have one eye with crystal-clear vision while the other remained blurry. I returned for a check-up on Saturday, where Dr. Mandel confirmed everything looked great. I went back again on Monday, and the team gently cleaned my eyelashes from the drops and reassured me that healing was progressing beautifully. My left eye procedure followed the next Wednesday. As before, everything was communicated clearly and with care. This time, I experienced a bit more discomfort post-op, which I managed with ibuprofen and Refresh Plus eye drops every hour. At my next-day follow-up, Dr. Mandel placed a "bandage" contact lens to reduce irritation--what a game changer. The relief was almost immediate, and my eye felt much better afterward. It's worth mentioning that my boyfriend had LASIK with Dr. Mandel 13 years ago, and his experience was just as exceptional--which is part of why I felt so confident placing my trust in Dr. Mandel and his team. From start to finish, every part of this journey was handled with warmth, skill, and professionalism. I am beyond grateful for my improved vision and for the expert care I received throughout the process. If you're considering cataract surgery--or any vision correction procedure--I cannot recommend Dr. Mandel and his team highly enough.
Review photoReview photo
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Tommy⭐ Local Guide
Aug 20, 2025
★★★★★
My wife just had cataract surgery, as well as Lasik 30 years ago, with Dr. Mandel and got the best of care. I should know because I am a retired optometrist that also had lasik and cataract surgery with Dr. Mandel. I have referred hundreds of my patients to Dr. Mandel during my career for both cataract and lasik surgery and they have all received excellent care. They have a filled reception room of patients because the Bay Area knows he is one of the best surgeons in the area. I referred my ENTIRE family for lasik surgery and now my wife for cataract surgery because I wanted them to have the best possible eye care. Dr. Mandel is the best.
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Wendy
Sep 27, 2022
★★☆☆☆
i am sorry that i have to agree with the others' review of 1 star. The staff doesn't answer the phone, and is careless about you!I had the cataract review in September, but the earliest surgery schedule is in March next year. It's about 6 months away! I don't think the measurements will still be correct?! The reason I gave a 2-stars rating is Dr. Mandel is very experienced.
JE
Joan Edwards⭐ Local Guide
Apr 21, 2021
★☆☆☆☆
I know that Dr Mandel is not a match for my needs. Him and his office does not respect your time as a patient, I was on time and followed all thier rules. While I sat in the waiting room for 20 minutes, I listened to the nurse who would see me next, marking vacation plans and chit chatting with 3 others, honestly do that in another. Room. Then after 2 hours, when I finally saw the dr, I mentioned to the dr that it would have been nice to know I was going to be 2 hours , I could have blocked it out on my calendar. He got nasty and I said we were done....what?. Either way I don't want that person doing surgery on my eye's.
YV
Yadira Villalobos
Dec 07, 2020
★☆☆☆☆
This place deserves 0 stars. DO NOT COME HERE. The staff does not care for their patients having to wait for 3-4 hrs and when you go and ask I understand no you don't if you did then they would do their job and not overbook you wouldn't have this problem. It seems that the front staff does not work efficiently together and are rude. If you don't like your job find a new one. Transferring doctor's office.
BD
Bill Dengler⭐ Local Guide
Mar 28, 2025
★☆☆☆☆
This company is no more than a joke! They don't answer their telephone or the voice mail is full and if you can leave a voice mail they do not return calls. Not the type of company I would trust with my eye care!
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📈Quick Comparison: Top Eye Clinics in Hayward
NameRatingPhoneLink
OPTIMA Ophthalmic Medical Associates Inc. Current⭐ 2.8 (35)✅ YesView Details
Jodi Shepard O.D. ⭐ 4.9 (1248)✅ YesView Details
Mark R. Mandel MD ⭐ 4.9 (305)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is OPTIMA Ophthalmic Medical Associates Inc. located? +
OPTIMA Ophthalmic Medical Associates Inc. is at 1237 B St, Hayward, CA 94541, United States, Hayward, California 94541.
What services does OPTIMA Ophthalmic Medical Associates Inc. offer? +
OPTIMA Ophthalmic Medical Associates Inc. provides comprehensive eye care including LASIK Surgery. Call +1 510-886-3937 for specific service availability.
What are the opening hours of OPTIMA Ophthalmic Medical Associates Inc.? +
OPTIMA Ophthalmic Medical Associates Inc. is open 9 am-5 pm. Closed on: Saturday, Sunday
Does OPTIMA Ophthalmic Medical Associates Inc. accept walk-in patients? +
OPTIMA Ophthalmic Medical Associates Inc. in Hayward accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at OPTIMA Ophthalmic Medical Associates Inc.? +
Consultation fees vary by service at OPTIMA Ophthalmic Medical Associates Inc.. Basic eye exams typically start from $50 to $150 in Hayward, while specialized treatments and surgeries may cost more.
Is OPTIMA Ophthalmic Medical Associates Inc. equipped for emergency eye care? +
OPTIMA Ophthalmic Medical Associates Inc. provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About OPTIMA Ophthalmic Medical Associates Inc.

Optima Ophthalmic Medical Associates in Hayward. LASIK surgeon Mark Mandel, M.D., begins with a firm commitment to patient education and a meticulous clinical evaluation. Our ultimate goal is to achieve the highest degree of patient satisfaction -- while always focusing on safety. Dr. Mandel is one of only a few surgeons in Northern California to offer laser-assisted cataract surgery with the LenSx femtosecond laser. Schedule your consultation today.

How to Get Help at OPTIMA Ophthalmic Medical Associates Inc.

To visit OPTIMA Ophthalmic Medical Associates Inc. in Hayward, call +1 510-886-3937 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Hayward?

Choosing a verified eye clinic like OPTIMA Ophthalmic Medical Associates Inc. in Hayward ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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9.8/10
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🗺️Location
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🕐Opening Hours
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Monday9 am-5 pm
Tuesday9 am-5 pm
Wednesday9 am-5 pm
Thursday9 am-5 pm
Friday9 am-5 pm
SaturdayClosed
SundayClosed
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJTxtV_dmTj4ARDbtIYomG6Gs