Ann T. Duong, OD

The service is slow but in all honesty the reason that is is because this eye clinic stays busy. There's never a day were this place is easy to access. The options they offer are always nice. The price rates are also very affordable. I have recommended this place and will continue to do so because I find it a every convenient clinic.

Maybe the office doesn't look the best and maybe the area and the neighborhood are a little bit run down looking but the staff here are excellent. They get you in the same day on a consistent basis and they treat you very kindly as long as you treat them kindly. A little bit of kindness on both ends goes a long way and they really do their very best to get you the top product in the best amount of time that will suit your personal needs as a patient. This is the second time in less than two years that I've had to walk in to see these people and every time they accept the State Medicaid (LA Cares, Straight Medi-Cal). I must say that a lot of optometrist and specialist really look down on you when it comes to taking appointments for people with the State Medicaid. But these people treat you kindly and warmly regardless of your insurance, and their cash prices if you don't have insurance are very kind to your wallet as well. They have never given me any kind of an attitude for being a disabled low income customer thank god. They accept my insurance no matter what it is and they are excellent people and they help me greatly every time -- and due to my invisible disability, I'm not an easy customer to deal with!! So that's saying something!

I was a walking. And they said that they accept walk ins until 1 p.m on a Saturday. Inside was crowded but was able to see the doctor in 20 minutes. And got to chose my style of glasses in less than 10 minutes. Amazing service a bit pricey in the glasses because they were all brand plus to place the lens, but it was worth getting that service especially on the weekend. They must be pros all the staff members were so nice and super friendly. Can not say nothing bad. I had my thoughts when reading 1 negative review but I took a chance, again worth going for sure!!

The lack of management makes this place really bad. The wait time is an hours even after making an appointment. I rather spend my money were im treated right and get real service instead of being told to wait in a crowded room with people. I can't believe how rude i was treated trying to receive information. By the person called Myrna not giving me her last name. It's disturbing and upsetting! I do not recommend you taking your business here especially if the belittle you for using medical. They places has discriminate against me and i don't want that type of business in my community!

I called them and asked if there was a wait if I already have a prescription. I was told it would be no more than 10 minutes. I arrive at the place and was told it was over 40 minutes wait. Do not go there! It's a welfare office for glasses with dmv type lines and wait.

Super high wait times.. we went for glasses as we had the prescription and the receptionist failed to make a note of the same and were put to wait for Dr. Little more attention would have saved 1hr time for us

Horrible service The people in the front desk are rude and have an attitude the guard is worse and the people who help.you with the frames are even worse I convinced my wife to give it another try after having Horrible service the last time but nope not this time my wife expressed a concern and there response was if you don't like it you don't have to come here nobody told you to come here now there holding her glasses hostage of we don't pay and additional fee that appears on no paperwork do not and Iean do not go there

I hate this place they never answer the phone!!!! That's why I left to lens-crafters. I am calling for my mom and is hard to get of hold of some one here. Don't bother coming here safe time and head ache and go else where. I call they hang up.